e107 error message

intermittent disturbances

[dontwc]

I didn't know where else to post this, so forgive me if this is the wrong place. The e107 forum was kind of hostile, and my web host is undergoing maintenance, so I am asking you to throw me a rope...

I am using e107 for a couple of websites, and this is my first adventure with CMS. My host is using windows servers.

I get this error message often enough that I worry that my customers give up after a try or two:

CRITICAL_ERROR:
Line : generic, class2.php

Error reported as: [6]: Unable to form a valid connection to mySQL. Please check that your e107_config.php contains the correct information.

This doesn't happen all the time, but it can happen at any time: posting a news item, pulling up the home page, pulling up the admin area, logging in...it doesn't matter.

e107 is one of the pre-installed scripts that is supposed to work pretty seemlessly. It's a great idea, but the execution is making me a little nuts. Any ideas?

Thanks,
don

[eelixduppy]

These errors are generated by the script themselves, not by PHP. I'd imagine if the information in your db config file is correct, that there is an issue connecting to the database. Maybe the db server is not working properly? Are you having any other issues with database connections for other scripts? Seems kind of odd to have it work only sometimes if it's not a problem with the db. Keep an eye on it.

Also, check your php error logs for anything. If a true error is occurring, you'll know from that.