Plesk

Making changes to my website

[Cassy25]

I apologise in advance if I'm posting this in the wrong section and also for what I know to be my near-total ignorance of technical issues related to website coding etc. I have a fairly new ecommerce website, which was built for me by professional website builders (who also host my site). The site uses a Zencart shopping cart and I use the Zencart admin area to check my stats/orders etc. I had not, until recently, had any inclination to look at the website's code or make any changes to it.

But I now want to change the Title tag and some of the keywords, as the ones I have are too generic and I have some more specific ones in mind. I've attempted to access the index page through the File manager in Plesk but I'm getting a 'placeholder' page, automatically generated by Plesk and the message 'site content not uploaded'. But my web builders/hosts must have already uploaded it there, surely? They know I hardly know what the term 'uploaded' means, let alone being able to do it.

I would also like to access the stylesheet, so I can make a very minor change (just the matter of changing one digit).

I've emailed my web hosts for advice last week but they have not got back and they are not easy to contact. Thank you in advance.

[haggul]

Plesk is more for managing the site configuration than for updating the actual site contents as far as my experience goes with it - be careful as fiddling with the wrong setting could knock the site out temporarily.

You need access to the source code of the site I presume (unless META data is dynamic from the database in which case that is another matter).

You need to FTP down the pages/files that you want to alter, edit them, and upload them again. One thing Plesk should be useful for is it might expose the FTP details to you, and let you alter the password giving you access. However if you alter it your web developers will struggle next time they need to change something!

Best bet is to negoatiate with them some permanent FTP access that they are happy with so you can make small mods yourself.

[minnapple]

What langauge is zen cart programmed in?

[coopster]

Zen Cart is a PHP e-commerce shopping program. Built on a foundation of OScommerce GPL code.