Forum Moderators: coopster
The only reason I see to do it would be an automated support system so you can catch customers' replay emails.
the considerations you mentioned are valid, however the system I'm needing to work with is the creation of a desktop application that needs to send info to the server and not rely on ftp or db ports being open. It will have to be an email or http file transfer. I haven't decided which to use yet.
I'd go for an http upload - meaning you have to process the uploaded file. And I always have mixed feelings letting people upload files to my server.
I you can make your customers paste the contents of their text files into a <textarea> - field in your http-form, you'll have the least effort.
good luck.
The reason I want to know about checking email via php is that I want users to be able to contribute from locations that are less than modern or in ways that don't require full internet access.
we have used it to do automatic forum posts for support, add content automatically among other things