joined:May 8, 2016
Has anyone had any joy getting Bing Webmaster to actually work? We have an ongoing problem for our ecommerce website. Last year we noticed that customer purchase codes (that are not published anywhere on our public site) were appearing in the Bing index. We scanned the whole site and found that there was not a single link to such a code. Yet Bing was indexing tem. We later worked out that Microsoft was scanning customers links in customer email messages, where the purchase code was placed - very underhand indeed (Microsoft use URL discovery in tools like Outlook and Skype without your knowledge that feed back the URLs to Bing). That's another story.
We are now trying to get the purchase codes and links out of the Bing index. Bing has decided to create random URL parameters and pass these to pages that we do not have, and have never had, this URL parameter. So they pass purchase codes to our home page, to our contact us page, and to other totally unrelated pages as well!
We used Bing's Remove URL parameter and Remove URL from index tool, al to no avail - it visits throughout the day and still passes the parameter and purchase codes. We set up some code to detect Bing and the purchase code and issue a META NOINDEX and a 404. Still no good, the codes and URLs are in the index months later.
What a nightmare Bing is. It is really the worst search engine ever invented and its support is horrific. The support staff just blame the webmasters and the coders, and never give a straight answer.
Has anyone actually ever successfully removed content/URLs removed from the Bing index using their "webmaster tools"?