Forum Moderators: mack
ABSTRACT
The presence (and, sometimes, prominence) of incorrect and misleading content on the Web can have serious conse-quences for people who increasingly rely on the internet as their information source for topics such as health, politics, and financial advice. In this paper, we identify and collect several page features (such as popularity among specialized user groups) that are currently difficult or impossible for end-users to assess, yet provide valuable signals regarding credibility. We then present visualizations designed to augment search results and Web pages with the most prom-ising of these features. Our lab evaluation finds that our augmented search results are particularly effective at in-creasing the accuracy of users’ credibility assessments, highlighting the potential of data aggregation and simple interventions to help people make more informed decisions as they search for information online.
Content Analysis
One approach to helping people find factually correct content is to automatically identify false facts. Extracting factual information from the Web is an active research area. An example of such work is Open Information Extraction [1]. However, natural language approaches are not yet reliable or comprehensive enough for use on the open Web.
Some researchers have applied content analysis approaches to specific aspects of credibility. For instance, Dispute Finder [8] identifies contentious topics by looking for text such as “X is disputed,” and BLEWS [15] provides insight into online news by analyzing the content and sentiment of blogs referencing particular articles.