How Can Indexed Pages in MSN Go From 3000 to 100?

[aok88]

At the beginning of August, one of our sites went from having all the pages indexed by MSN (which is about 3,000 pages) and now MSN has only around 120 indexed.

Does anyone have any suggestions?

MSNDude: It's great to see how active you are here and I appreciate it when you help. Do you have an explaination? Or better yet, do you have any advice for us getting the rest of the pages indexed again?

Are the MSN results now from Live.com's index? If that's it, then what would you suggest?

It's just weird that MSN would only have a few of the pages indexed for any site. Usually it seems like it's all or nothing.

Any advice would help.

[lmo4103]

What did you do before the beginning of August? If you changed anything, maybe that was what happened.

[aok88]

We changed nothing at all.

[johnlim9988]

Did you change web hosting? OR change IP address?

[aok88]

No, we literally changed nothing.

msndude - you out there?

[lmo4103]

Have you ever in the past restructured urls and forgotten to do a 301 redirect from the old url to the new url?

If so, maybe msn lived with it until August and then suddenly decided not to live with it anymore.

[aok88]

no - there has been no restructering lately, but new pages gave been added

[lmo4103]

lately?

You mean it has been done though, some time in the past?

[aok88]

I guess there have been a few pages in the last few years where we didn't add a 301 on a page we deleted or moved, but if we even did, it was probably 6 months ago or more. we may never have done it before.

[lmo4103]

If you do a google search (I know google aint msn) for

site:www.example.com ***

how many results are tagged with the green label "supplemental result"?

Any page tagged "supplemental result" indicates that there is something about the page or the page's url history that google has decided to regard the page as somehow substandard or untrustworthy even if the current page and its current url is fine.

[aok88]

when i do that in google i don't see any supplemental resutls at all - or at least not in first 1k

[lmo4103]

August you say, hmmmm ...

On august 9, msndude said:

There was indeed a software update on Thursday night last week, aimed at reducing spam

[webmasterworld.com...]

On august 24,msndude said:

You guys are correct; there was an update last night.

[webmasterworld.com...]

[aok88]

Weird - no one can offer an explanation?!