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Now, when we start the machine, the malicious software tool conflicts with the Symantec anti-virus which results in the slowest boot know to man.
There is a red cross thru the Symantec icon in the tray during the long boot so I am sure that is the hang up.
Anyways, I spend nearly 2 hours on the phone with M$, they have no solution and in fact made it worse. After I hung up I reversed everything they did to get back to the slow boot being the only issue.
My only solution is to leave these machines on 24 hours a day.
Anyone else experience this issue? If so did you find a fix?
So the above is just a 'general' suggestion to look into -- it might not be useful at all.
[added] I wouldn't delete that key, just delete any entry in it that indicates MSMSRT should be run. [/added]
[edited by: jdMorgan at 10:08 pm (utc) on Nov. 8, 2007]
It is a newer machine, maybe a year old with lots of speed and ram. However it is an older version of Symantec Corporate. Both machines are similar.
I am coming to the conlusion that I might need to invest in a newer version of antivirus.
You have helped, thanks,
Do a Windows XP reinstall and get a better antivirus product.
My machines have processors in between 800 MHz to 1.2 GHz with 256 MB of RAM and Windows XP runs beautifully without Symantec.
However, I have not had a virus wreck a computer on our network for at least 3 years, so it seems to be working for us.
These 2 computers were working just fine before the Windows Update. So M$ is the really the problem here. IMHO
Norton provides a tool for completely removing Norton products from a computer [service1.symantec.com]. You need to completely remove Norton.