Forum Moderators: open
This is assuming of course that your client owns or has licenced the backend scripting for the site. Your initial post raises the possibility that your client has been using a service which they now no longer want to use, in which case you might have to be satisfied with retrieving the data and then rebuilding from there.
Onya
Woz
I have a client with a 600 plus page retail site in .asp that doesn't have FTP access to the server it's hosted on.
How did the website get on the server?
The best solution would be to contact the hoster and ask for an FTP access - which is usually much less expensive than retrieving all information by hand.
However - this seems a little odd. Better check that you're client is even allowed to retrieve the website. Sounds to me like they have a license agreement for a third party shopping cart and now try to steal it. Or do they only want the text and images they own? Then check one of the many freely available web downloaders.