Froogle update?

[EquityMind]

I'm seeing some changes (new additions) to Froogle when I search for product. On products where I ranked on Page 1 #1 on Froogle I have dropped several positions. I typically ranked well under 'featured products' that were listed on my home page but I was beat out by competitors with strong internal pages with the product name in the title tags as well (non-dynamic pages). These two competitors ALSO at the same time jumped ahead of me in the Google SERPs as well. Seems like the timing is coincidal with the Google update.

[dauction]

EquityMind question for you..

How long is it taking you with Froogle customer support?

I sent froogle "sample" product feed to review ..just want them to verify I am doing the tab-delimeted file correctly before I add more the list.

Anyways ..been 10 days and havent heard back, is that about normal?

[EquityMind]

I haven't had a reply back either but then I didn't send in my form request right away either. From what I've gathered here at the forum, those who sent their forms in immediately took over a week to get any sort of a response other that a form letter saying it was coming.

I imagine we'll get information sooner once the update finishes and the Holidays are over...corporate America has pretty much grinded to a halt for the past week or so ...vacations etc.

[dauction]

Thanks,

I applied on the 14th Dec, Froogle Okayed my site and sent me the Merchant agreement on the 19th..so it was going very fast and smooth..

But then I sent the "sample" feed for review and havent heard back..the email claims it can take 5-10 days.. so I suspect they just havent got to it yet..

I supose know that everyone knows about froogle ..they are swamped..