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I believe what bird means by "correct character set" is a piece code that MUST be included on all pages of yous sites. Usually, it looks like this :
<META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=iso-8859-1">
It should be in the <head> section of your page.
The important part is "charset=iso-8859-1" thing, since it can vary from languages used. For instance, a " ' " looks like a " ' " in your HTML code with "charset=iso-8859-1".
There is many variations possible. Both visitors browsers and search engines could misinterpret some characters without the tag. For instance, what is supposed to be french looks almost Chinese without a proper "Content-Type" definition.
Here is some week end reading [w3.org].
Enjoy
Then what was Google URL looking like? Did you clik on a link from here or elswere?
Lets say I want "L'apostrophe" on google tools bar :
the Url will look like :
[google.com...]
If I try the same query with the default setting of IE on my PC it will look like this:
[google.com...]
Do you see the difference?
If I try it on Opera's toolbar I get :
[google.com...]
And when I get using Google with Opera I get :
[google.com...]
Do you see any difference?