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Adding these new pages appears to have tripped some sort of filter so that even our domain name does not appear in Google. we have been in the Google index for many years and have hundreds of inbound links.
Can anybody give any advice on how to get back in the Google index. Our traffic has slumped by 75% over night.
If you add a heap of new pages to a site, google rankings can take a temporary dive. Unfortunately it could be several months before this clears up for you.
In THEORY this is very possible as Google rankings are highly dependant on linking and density. Therefore if the linking structure is diluted along with the keyword density in the anchor text of the site (such as when large numbers of pages are added) it is POSSIBLE that this could cause a drop in rankings until the new pages have aquired there own "standing" in the search results.
But I can't say I've ever seen it happen, I've found many webmasters who are convinced this is the case until it is pointed out to them that there is a totally different explanation. It is so much easier to say - "Oh, Google have caused me to drop in rankings" than to take responsibility for other actions you may have performed on your own site.
I would look into server issues - have you used the server headers check tool [webmasterworld.com] provided by webmasterworld?
At any rate having 400 relatively identical pages would not result in a ban, at worst, they'd only show up in site searches with the &filter=0 tacked on at the end.
You need to look at hosting issues, technical issues with the site, or some sort of selectively filtering issues. If you've been cloaking, even for the "right" reasons, that may have tripped the filter.