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It can be catastrophic at times," said Price, who runs the business from his home about 3 miles from Google's Mountain View, Calif., headquarters. "They are all-powerful, they are the best, and they call all the shots."Google may be popular, but it gets its share of complaints. Merchants quibble when their sites rank poorly, while some users say the popularity-based ranking system shuts out useful, but little-known sites.
[news.yahoo.com...]
