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Is example.com Different From www.example.com?

Different PR for it.

         

alexandra

4:39 am on Feb 16, 2004 (gmt 0)

10+ Year Member



Hi

example.com has a pr4, but www.example.com has pr6, how does it come this way? what is the difference?

thanks for your input
alexandra

[edited by: ciml at 2:05 pm (utc) on Feb. 16, 2004]
[edit reason] Examplified URL. [/edit]

millie

5:09 pm on Feb 16, 2004 (gmt 0)

10+ Year Member



Yes, this is a complete nightmare that has caused me major problems recently. Google views example.com and www.example.com as two different sites if the two somehow become separate. One way this happens if a site gets incoming links to both.

The PR is split which will be damaging both. If it's your site, I'd set up 301s which will consolidate your PR to whichever you consider your lead URL to be. It may take a few months for SEs to unravel what pages they have in their index but this is your long-term solution.

If it's your competitors site you're laughing.

AthlonInside

5:36 pm on Feb 16, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



stick with the www version on making reference to your site. Because most peopl has assume it to be a standard.

BeeDeeDubbleU

5:45 pm on Feb 16, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Alexandra, is the Googlebot visiting you and indexing your pages? I have a similar problem and two or three weeks ago the Googlebot stopped visiting my site. Within a couple of days a check for site:www.mydomain.com showed that Google had effectively dropped my site from the index. All the pages are still there but with no cache, page title or description. My overall traffic has been destroyed and I now get NO Google traffic.

Apparently Google sees my site as two sites and imposes a duplicate content penalty. There have been many threads on this forum about this over the last few months but Google have not done anything about it. Perhaps they don't know how, but this is definitely their problem. As far as I know they have not yet commented or replied on this despite many people complaining to them. I don't think Googleguy has commented either.

Quite honestly this situation is ridiculous. You would have thought that the boffs at the Googleplex could have fixed something as obvious as this before now. The only thing we can do is to keep highlighting the issue until someone over there takes note. Please contact them about this (as should everyone else who has the same problem.) You can do so at help@Google.com.

Googleguy, any chance of a comment on this? Pleeeease?

millie

6:19 pm on Feb 16, 2004 (gmt 0)

10+ Year Member



Sending emails to Google won't help you much I wouldn't have thought. There will be a technical reason why your site has become viewed as two sites. In my case it was an incoming link that I'd never even requested in the first place.

If you set up 301 Moved Permanently redirect in your server headers your situation will resolve itself over time. It's nothing to do with Google.

sloney

6:34 pm on Feb 16, 2004 (gmt 0)

10+ Year Member



I have a website with a re-direct site to it and recently the re-direct site has been coming up in serps (although it is purely a re-direct). I am worried that Google will think it a duplicate site. Do I need to put a 301 on it? Any advice would be gratefully recieved.

g1smd

9:09 pm on Feb 16, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



There is nothing for Google to fix.

Simply put: domain.com is a different site to www.domain.com, and different again to subdomain.domain.com and again to somethingelse.domain.com

You can fix it with a 301 redirect, and make sure all incoming links go to the www version.

BeeDeeDubbleU

9:09 pm on Feb 16, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Millie, sending emails to Google most certainly should help. They openly invite them - quote ...
"To help you get your answer faster, we've put together an informative help section and comprehensive list of frequently asked questions. If you cannot find your answer, please contact us by selecting the category that best pertains to your feedback."

WRT your statement that an incoming link "that you never requested" caused your problem, wasn't the Internet built on links? And has it not always been the case that these are freely created without requesting permission? Assuming that you agree to this basic principle of the Internet how come it's nothing to do with Google?

We can safely assume that Google agree that it's OK to link to sites without asking permission. They have probably done it couple of squadrillion times now. Should they not then be providing safeguards to stop this duplicate content situation arising?

You are correct in saying that there will be a technical reason for it happening. However I know that I use a reputable hosting company (largest in Europe), with a normal domain name and no spamming techniques. How can this be my fault or the fault of anyone who links to my site?

bignet

12:19 am on Feb 17, 2004 (gmt 0)

10+ Year Member



There is nothing for Google to fix.

indeed - read about DNS - but i would not offer a site @ example.org to force everyone to use/link to www.example.org

BeeDeeDubbleU

8:48 am on Feb 17, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Bignet, I don't understand but then I am not an expert. Could you or someone else please enlarge on this or perhaps point me to the relevant information if I am missing something?

phantombookman

8:55 am on Feb 17, 2004 (gmt 0)

10+ Year Member



I too am suffering from this problem but my host does not have htaccess (windows server I think they said)

Does anyone know what I could do about it?
Help really appreciated
Regards
Rod

BeeDeeDubbleU

12:44 pm on Feb 17, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



G1smd, (or anyone?)

I have now successfully installed a 301 on my site. Do you have any information on how long it takes for Google to catch up with this? My site has PR5 and it is in DMOZ. Also, is there anything else that can be done to speed the process?

(I have also stickied you on this.)

g1smd

8:43 pm on Feb 17, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



It will probably take 4 to 6 weeks to sort out, but can sometimes take just a few days, or if other issues get in the way it could take months.

SyntheticUpper

9:11 pm on Feb 17, 2004 (gmt 0)

10+ Year Member



I'm afraid it is very much a Google issue. Google doesn't update 301s 'on the fly' - GoogleGuy himself referred to them 'stacking up' 301s to be changed. It can take weeks for it to take effect, and the result can be pages gradually dropping from the index until the 301 is finally recognised. Sorry to sound pessimistic :(

If you're lucky, the stack might be cleared shortly after the 301 is in place. If you're unlucky, you might be looking at weeks of watching your pages disappear.

(why Google sees a new permanent redirect as an instruction to stop indexing that page is a complete mystery - Google's index is full of accidental dupe not-www and www pages. It should let them coexist temporarily in cases where a webmaster is trying to resolve this issue)

I eventually chickened out and had the 301 removed, the missing sites pages, with the still incorrect not-www, were back in the index within hours. It's a Google problem, and deserves fixing (would also remove some load from their index!)

I appreciate that not-www and www are technically different sites, but Google needs to address this issue, it has been going on for years, it can't be that complicated :)

ThatAdamGuy

10:30 am on Feb 18, 2004 (gmt 0)

10+ Year Member



I use the following code to automatically 301 Redirect all example.com traffic to www.example.com:

RewriteEngine On
Options +FollowSymlinks
RewriteBase /
RewriteCond %{HTTP_HOST} ^example\.com
RewriteRule ^(.*)$ http://www.example.com/$1 [R=permanent]

I'm posting this here because:
1) I figured it might help some folks.
2) I would also welcome friendly criticism or suggestions of how I might make this even better :)

By the way, one of my sites suffered from the same double-indexing / split-page-rank problem described above, and after implementing the code above in my .htaccess, I believe it took several weeks for things to shake out decently (and in the meantime, many, if not all, of my pages seemed to fall out of the SERPS!)

Patience, patience... ;)

brakkar

10:43 am on Feb 18, 2004 (gmt 0)

10+ Year Member



I was severly hit by this problem also. I think this is a major issue. There is NO reason for google to treat a site without www. different than with www. .

My site (pr6) was considered a pro0 site after google suddently started to index it without www.

Fortunately, the above htaccess fix worked, and google isn't visiting anymore the non www. page. However, it is going to take weeks (months?) for my site to come back where it was in the search results. Several months of work to get the site indexed properly were thrown away with this problem.

Brakkar

Hissingsid

10:47 am on Feb 18, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Hi,

Does anyone here know how to resolve this issue on a IIs server where the ISP does not allow .htaccess? (they may be fast but they are not very helpful).

I've just been checking through my logs and Googlebot is only visiting the www version but all he/she does is pick up the robots.txt file and my index file. It does not crawl into the site anymore :( Should I worry about this? Can I do anything about it?

By the way does Googlebot hit everyones pages twice simultaneously or are my logs getting over excited?

Best wishes

Sid

Hissingsid

11:10 am on Feb 18, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Hi,

Sorry to chime in again but...

My site in question uses (used just changed it) relative paths to pages. I guess that the change I've just made to absolute URLs may help the situation and will report back in a few weeks.

Any comments on this problem and absolute/relative URLs?

Best wishes

Sid

BallochBD

11:14 am on Feb 18, 2004 (gmt 0)

10+ Year Member



Sid,

I don't know much about this myself but you could try this thread: [webmasterworld.com...]

Robert Thivierge

11:28 am on Feb 18, 2004 (gmt 0)

10+ Year Member



Adam, you may wish to also handle EXAMPLE.COM, with this change at the end:
RewriteCond %{HTTP_HOST} ^example\.com [NC]

plumsauce

8:07 pm on Feb 18, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member




Quite honestly this situation is ridiculous. You would have thought that the boffs at the Googleplex could have fixed something as obvious as this before now.
The only thing we can do is to keep highlighting the issue until someone over there takes note. Please contact them about this (as should everyone else who has the same problem.) You can do so at help@Google.com.

exactly

or at least they should buy a copy of
DNS&BIND for the reference library

better yet, they should actually read it.

bignet

8:27 pm on Feb 18, 2004 (gmt 0)

10+ Year Member



Sid,
If you manage your own IIS server, go to IIS manager, website properties, Click Advanced next to IP Address box, and edit the host header values.
I would only list www.example.org threre

pageoneresults

8:33 pm on Feb 18, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



I was severly hit by this problem also. I think this is a major issue. There is NO reason for google to treat a site without www. different than with www.

Yes there is. example.com is a sub-domain of www.example.com. You can have totally different content residing at both. Unfortunately many do not know this and therefore the search engines have to somehow take this into consideration and figure it out for themselves. I think in Google's case, it takes a few months to sort it all out.

One way to help the search engines is to permanently redirect (301) the version you don't want to use to the version you do want to use.

[edited by: pageoneresults at 8:43 pm (utc) on Feb. 18, 2004]

jdMorgan

8:42 pm on Feb 18, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



As long as a server returns content for both www- and non-www, and as long as there are links pointing to both, I don't see how you can blame Google (and others) for getting confused.

The real problem here is that many hosting services set up the "default" DNS so that both domain variants point to the same "account", thus setting up the account holder for these problems. I suspect this is done so that they don't have to ask (and explain the implications of), "Do you want to use the www subdomain, only the root domain, or both?" when signing up new customers. They just "dumb down" the process, set up both domain variants with A records, and keep mum on the subject.

So, if your site does resolve at both domain variants, then it's incumbent upon you to handle things correctly.

Sorry if I've interrupted a "Let's kick Google" party, but it's up to us as webmasters to build, then test, then deploy, and then test again [webmasterworld.com].

Does your site return 200-OK for all domain variants, or does it 301 redirect the "alternate domains"?
Are the Cache-Control, Expires, and Last-Modified headers present and correct for each requested resource?
Leave nothing to chance!

You can fix the problem at hand by deleting the A record(s) for unwanted domain(s), or by redirecting the variant domains to the main one. If you have established links, the 301 method is preferred to retain the PageRank from those links.

Jim

bignet

9:36 pm on Feb 18, 2004 (gmt 0)

10+ Year Member



better yet, they should actually read about DNS

To realise that example.org is a subdomain of org, and www.example.org is as well a subdomain of subdomain example.org

Now who thinks all .com sub-domains are the same, thankfully G et al do not

cabbie

10:34 pm on Feb 18, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



>>As long as a server returns content for both www- and non-www, and as long as there are links pointing to both, I don't see how you can blame Google (and others) for getting confused.
Google may get confused but it should not ban both versions of the site for duplicate penalty which is what some site owners are suggesting is happening.In the past only 1 would be dropped from the index.
The only reason you should have to bother with a 301 is as you said to have all the backlinks accrued to the one version.
Google have just recently it seems altered their algo to adjust for all the subdomain spam that was flooding their results.Perhaps there is a connection.

brakkar

10:48 pm on Feb 18, 2004 (gmt 0)

10+ Year Member



I still think the search engines responsability is involved.

A if .www and no/.www are both indexed, with .www indexed first with pr6, then what is the logic, in considering no./www PR0 to be the main index of the site, and remove and ignore totally .www pr6? If .www is indexed first, then in NO WAY, should it be removed when the SE suddently is aware of no/.www pr0 if the content is identical.

My site, who is a very hot ressource, was missed by MANY people since it disapeared from the 3rd position to over 500th. I guess there are MANY interesting content I miss when I search google for this issue. Its not just about our own sites. Its about relevence of results.

Brakkar

pageoneresults

10:52 pm on Feb 18, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Google have just recently it seems altered their algo to adjust for all the subdomain spam that was flooding their results. Perhaps there is a connection.

I don't think so. This has been an ongoing issue for quite some time.

pageoneresults

10:54 pm on Feb 18, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



If .www is indexed first, then in NO WAY, should it be removed when the SE suddently is aware of no/.www pr0 if the content is identical.

Depends. Is it possible that a competitor found the oversight and then decided to link to your non www version to wreak a little havoc on your www positions?

As I stated above, I believe it takes Google a couple of good crawls to determine that there is no sub-domain. I've watched this closely over the past year or so and eventually everything falls in place.

It is to your advantage to make sure that you've covered all your bases when setting up a site. Part of that means checking your 301s and 404s. Make sure your 404s are not returning 200s and make sure your 301s are permanently redirecting to the proper resource.

brakkar

11:04 pm on Feb 18, 2004 (gmt 0)

10+ Year Member



Yes, trust me, now I have setup a 301 redirect.
However, how many webmasters are unaware of this issue? The vast majority. I visit extremely popular sites, and most of them don't have a 301 redirect, and so I guess, many sites are not showing up in the google results because of this.

Brakkar

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