How should I reword my disapproved ad?

Need some advice on HK$ vs $ vs HK $

[shrirch]

I had recently uploaded an bunch of adverts to my adwords account and they've been rejected with three conflicting explanations. Are these rejections automated through some text parsers and does anyone ever read the adwords-support account?

All my ads are geotargetted for Hong Kong -- hence the problem.

Current: "HK$10 discount on 1st order."
Replace with: "$10 discount on 1st order."

I am not sure what is wrong with HK$10. I need to specify HK$ to make sure people do not confuse it with US$.

Right after that I get the suggestion

Current: "HK$10"
Replace with: "HK $10"

Why is HK $10 acceptable here and not in the first statement?

Third advertisement was rejected for the same reason as 1

Current: "HK$10 discount on 1st order"
Replace with: "$10 discount on 1st order"

Again, I need to specify that this is Hong Kong dollars and not US dollars.

Current: "Huge selection with HK$10 off 1st order."
Replace with: "Huge selection with $10 off 1st order."

Same here, I need to specify that the discount is in Hong Kong dollars.

[glengara]

From what I've seen, most mention a % discount rather than a monetary amount.

[shrirch]

But I don't offer a %age discount. :)

[mcavic]

does anyone ever read the adwords-support account?

I sent them an email and got a response in 2 hours.

[Visit Thailand]

If you are geotargetting Hong Kong then why not put $10 not HK$ 10 if it causing a problem. If you are only geotargetting HK then users may well assume it is HK$ anyway and even if they do not I assume you page will clearly explain it anyhow.

[AdWordsAdvisor]

shrirch, judging from the details that you've included, it seems probable that you have been disapproved in error. My best advice would be to reply directly to the email(s) you received, and briefly explain how/why you feel the disapproval is incorrect.

We are completely open to admitting a mistake, and will quickly reinstate the ads. In such a case, a note will be added to your account to prevent a similar error being made in the future. It is not a bad idea to specifically request that this be done in your email.

And if a mistake was made, please accept our apologies.

[shrirch]

AWA (I've got to come up with another name -- my wife runs the American Women's Association website in HK),

I had not responded directly to the email but created a seperate email with my customer ID.

I am pretty confident that it was an automated or a mistake as I have several dozen ads which have the term HK$ in it.

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Visit Thailand,

Would rather have HK$ as the geotargetted ads show up along side US company ads on searches and on content driven websites. The $ sign by itself is very much associated with USD and not HKD. Best to be precise.