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Adwords being shown for Mispellings

end of another hidden treasure...

         

toddb

9:04 pm on Jul 4, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I see google is picking up mispellings. If you have widget your adword shows up for wdget or wedget. Have they always done this or is this new? I am pretty sure it is recent.

Tropical Island

10:42 am on Jul 8, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



wouldn't negative keywords work to eliminate mispellings?

stephen

2:20 pm on Jul 8, 2003 (gmt 0)

10+ Year Member



Also,

Do the [brackets] work to keep a word Only for the

mis spelling

or

Only for the [spelling]...

Or does Google obliterate that distinction also...

Agree that Google is it's own business, and has no
"mandate" to make life easier for anyone but themselves.

Just like clients look at the bottom line of the cash register, Google looks there too.

One could always open up separate accounts, one for [spelled right] and one for [spelled wrong]

Stephen

hannamyluv

5:17 pm on Jul 8, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



has no "mandate" to make life easier for anyone but themselves

The change is their business, BUT they do have a mandate to make things easier, it's called my credit card which pays them for their service.

kila_m

10:50 pm on Jul 8, 2003 (gmt 0)

10+ Year Member



If google want to do this then they should relax the 1,000 impression rule.

bigjohnt

2:54 pm on Jul 9, 2003 (gmt 0)

10+ Year Member



@#$%@^ Great. Another ROI increasing tactic has been decimated. Since Adwords are on par more expensive than Overture for a majority of clients, this is more disturbing than OV's Match Driver.

Yet another reason to return to "other than CPC" media.

If I am reading this correctly, this will automatically raise my monthly costs across the board, as I was getting great CPC and CTR for mispellings in highly competitive categories.
([widjet] - for .05, versus "widget" for .75

Can anyone summon GoogleGuy and find out if we use the brackets, that the mispellings we bid on will ONLY show our ads when the user uses the mispelling?

beren

9:13 pm on Jul 9, 2003 (gmt 0)

10+ Year Member Top Contributors Of The Month



Oh, I just saw this. How depressing.

My main keyword is difficult to spell and expensive. By setting up a separate ad group for the misspellings, I've been able to get a lot of clicks for literally two orders of magnitude lower cost than for the correct spelling.

So much for that...

(On the other hand, Overture has been correcting misspellings of the word for a long time, so I guess it's only fair that Google should also.)

stephen

9:49 pm on Jul 9, 2003 (gmt 0)

10+ Year Member



I called up Adwords to get their take on things.

Brackets on a mispelled word [misspelllled] means that that word Only goes to a mis spelling.

They knew all about what was going on, so you might want
to call them for your own particular situation.

I am on hold while some info is verified.

The help desk does Not know all the details.

If you Only want the mis spellings, you have to do away with the correctly spelled words.

Her understanding, was if google has a choice between a correctly spelled word in your ad group, and a mis spelled word --- it Rotates, taking one word and it's price one time, and another word at it's price the next time.

Bottom line, Call them back in a month.

Very friendly help desk. I was impressed.

As you relate to your own campaigns I'd call up their toll free help lines, and simply ask them.

Stephen

webdiversity

10:20 pm on Jul 9, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



An exact match will always be an exact match.

For the majority of the advertisers they probably don't even realise that mispelling exist and will be oblivious to this agreeing to pay whatever they are prepared to pay.

My view will be that if you were picking up traffic cheaply on mispellings, you will still get them at the price you were prepared to pay. The difference now is that instead of being one of a few advertisers now there's likely to be a bunch. The upshot being that instead of 1 or 2 avg. position, you'll probably slip down dramatically, so need to be aware of it. If you've got good CTR on the mispelling, you should get better value for money than the ones not bidding on mispellings.

The other factor is that the advertiser oblivious to mispells will probably end up getting their campaigns switched off more frequently and may end up getting dis-illusioned with Adwords and go back to OV.

GumbyDave

12:30 am on Jul 10, 2003 (gmt 0)

10+ Year Member



Brackets on a mispelled word [misspelllled] means that that word Only goes to a mis spelling.

But isn't this irrelevant? If the inKoRect spelling is actually searched for, Google makes a suggestion, and out come the ads that either don't want to be there, or are having Google doing free campaign management for them. Great scheme to increase revenue and CPC.

jilla

11:39 am on Jul 16, 2003 (gmt 0)

10+ Year Member



I have some confusions too. And am not happy with this at all:

1) Do incorrect spellings go to correct spellings now too? And if so , what price do you get them at (say you have different misspellings of a word and they vary in prices)?

2) Does using the quotes around terms also make them subject to corrections? Are the brackets the only way to not have a word "corrected"?

NOT good at all.

hannamyluv

12:08 pm on Jul 16, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



It worries me that adwords HELP DESK isn't even clear on what's going on. Bad, bad, bad customer service (no matter how friendly it is :-) )

Call back in a month? I just went through several grand in a month's time. I don't care what your budget is, a month's worth of money is a dear price to pay while google get's its self together.

colinirwin

5:08 pm on Jul 18, 2003 (gmt 0)

10+ Year Member



I've been looking into the Google 'spell-guesser' and I've found that it isn't spotting all the cheap spelling mistakes that I've spent ages identifying, but it certainly spots most of them.

What's the consequence?
Well, I guess it means that the value of most incorrectly spelt keywords is going to be diluted and I'll have to look harder for the ones that fall through the cracks.

What if this second guessing is wrong?
My CTR drops and certain marginal phrases may fail the 1,000 impression test.

Here's an example - In the UK, the Campaign For Real Ale is known as CAMRA. Type CAMRA into Google and you now get ads for CAMERA suppliers.

What if CAMRA decide they'd like to run an online recruitment drive?
Well, instead of paying 4p for a marginal phrase they're looking at a lot higher price to drag them above the (completely irrelevant) competing camera ads.

Yes, there are already people advertising cameras under CAMRA as a spelling mistake - but now all CAMERA advertisers are there too!

dougb

6:01 pm on Aug 6, 2003 (gmt 0)

10+ Year Member



I contacted AdWords customer support and asked specific questions, particularly emphasizing my concern over the fact that Google made this change without any notification to their customers.

They replied with a form letter that ignored my stated concerns. Instead, they defended the decision to do AdWords matching based on automatic spell-correction as an enhancement to the user experience, "ensuring that our advertising program parallels the results offered via our search engine". (In my view their change does exactly the opposite -- it makes the ad results and the unpaid results *less* parallel, because the paid results are now based on the spell-corrected query but the unpaid results are not.)

I think this change hurts the user experience, but more importantly I think it was unfair, shockingly slimy even, for Google to make the change without notifying customers in advance. The AdWords service had always given customers the impression that the only keywords which will trigger their ads are the keywords that they specify explicitly. It seems fine for Google to change the nature of the service they sell by relaxing this constraint somewhat, but not without notifying customers and giving them a chance to opt out by changing their campaigns. Otherwise they're charging customers for stuff they didn't necessarily want, or even know about -- and that is quite clearly wrong.

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