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How to re-enable on hold or disabled keywords?

I tried deleting and re-adding but that didn't work

         

limitup

3:34 am on Feb 9, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I have some terms that are either on hold or disabled, due to my really low bids in the past. Now that I am using the account again and I'm willing and able to bid much higher I would like to re-enable these terms, but I can't figure out how - and Google hasn't replied in over a week.

I tried deleting them and re-adding them which I thought was going to work, but before long they are reverted to their prior status. So what do I need to do? Thanks!

keywordguru

2:01 pm on Feb 9, 2005 (gmt 0)

10+ Year Member



You must create them in a new campaign. Once problematic in a group, always. So start with a new campaign for those terms and it should be a whole new ball game.
KG

eWhisper

2:16 pm on Feb 9, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Good related thread on the subject:
[webmasterworld.com...]

Another interesting thread to read if you're going to reorganize your account with your new bid prices:
[webmasterworld.com...]

limitup

4:58 am on Feb 11, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Thanks for the replies. I've read through those threads and everything else I can find on the subject and nothing seems to work for me. I deleted the disabled keywords from the only ad group they were in, and added them to a new ad group and within an hour they were all disabled again without even seeing any impressions. Are we positive you don't have to wait a minimum amount of time before re-adding them? AWA?

patient2all

9:03 am on Feb 11, 2005 (gmt 0)

10+ Year Member



Limit,

1) Keep in mind they must also be deleted from any deleted adgroups/campaigns that you have. Google "remembers" those too.

2) They could be going down due to a recent policy change where it's not just your experience with the keywords that causes them to be disabled, but also their performance when other advertisers used them.

That doesn't seem fair that you should have to pay for what may have been poor ads from earlier advertisers.

Hope that helps,

Anyone, feel free to point out if I'm mistaken on any of this.

patient2all

limitup

2:19 pm on Feb 11, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I was familiar with #1 and so I did make sure that the disabled keywords did not exist anywhere before I re-added them. As far as #2 I have never heard of that, and it sounds crazy. If that's the case then eventually there will be lots of search terms where no ads are displayed at all and I find that to be very unlikely. Are you serious?

limitup

9:06 pm on Feb 11, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



FYI I called Google and the girl said to add it to a new ad group and make sure you use a new/different ad. That didn't work either. She said if it didn't work then the only other option was to call back and she could create a new/separate account for me for these words. Isn't that a little silly?

patient2all

4:36 am on Feb 12, 2005 (gmt 0)

10+ Year Member



As far as #2 I have never heard of that, and it sounds crazy. If that's the case then eventually there will be lots of search terms where no ads are displayed at all and I find that to be very unlikely. Are you serious?

Wish I wasn't serious. It is patently unfair to be penalized for others poor campaigns

From

[adwords.google.com...]


When you submit a keyword, we predict its clickthrough rate (CTR) based on data such as the performance of your account and other accounts with the same or similar keywords. This ensures that we make our prediction based on a careful review of all available keyword data. If we don't have much keyword data to work with, we increase our predicted CTR to give your keyword the benefit of the doubt.

Depending on a keyword's predicted CTR, the keyword may enter one of several states.

This has been discussed widely in this forum too. Entrusting these decisions to a machine algo is bound to cause some of your keywords to suffer arbitrarily.

If it's any consolation, it happens to me too. I've had brand new keywords (good ones too), get disabled from the get-go or after an impression or 10. If they were ever "in trial", I must have blinked. No one realizes that other peoples' campaigns are not MY campaign. Fortunately, it only happens to a random minority of my keywords.

patient2all

patient2all

4:39 am on Feb 12, 2005 (gmt 0)

10+ Year Member



She said if it didn't work then the only other option was to call back and she could create a new/separate account for me for these words. Isn't that a little silly?

Given the above, I don't see how that should help. It also runs contrary to the standard advice to almost every inquiry one makes, "Check your daily budget".

patient2all

limitup

5:22 am on Feb 12, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Thanks for the info, I guess I'll just learn to live with it for now. Maybe I'll try adding them again next week.

If they were ever "in trial", I must have blinked

You are only allowed X number of in trial keywords (it varies). If you are at your limit, the next keyword that would have gone in trial goes directly to on hold instead.

patient2all

7:42 pm on Feb 12, 2005 (gmt 0)

10+ Year Member



You are only allowed X number of in trial keywords (it varies).

Limitup,

Which raises another question: Is X a complete unknown or are there any guidelines or ballpark figures as to how many are allowed?

More like 10, 1000, 100000?

10%, 2%, .005%?

AWA, any help here?

patient2all

AdWordsAdvisor

2:31 am on Feb 15, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



You are only allowed X number of in trial keywords (it varies).

Which raises another question: Is X a complete unknown or are there any guidelines or ballpark figures as to how many are allowed?

AWA, any help here?

Sorry, patient2all, but I missed seeing this question till now.

This is one piece of the algo, however, that is not detailed - and I don't know the exact parameters of the 'x' number myself.

Essentially, though, it is based largely on the advertiser's past history with keywords in the account. So, the better the overall success with choosing keywords with CTR above the minimum standard in the past, the larger the number of 'in trial' keywords will be allowed for that account.

AWA