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Forced onto New Adwords Interface

         

dertyfern

9:03 am on Aug 4, 2009 (gmt 0)

10+ Year Member



Been using the old Adwords interface but logged on to Adwords today and can't seem to find a 'switch back to old interface' link.

Anyone else being forced into the new GUI?

300m

4:19 pm on Aug 18, 2009 (gmt 0)

10+ Year Member



It is incredibly slow and I can not add placements? I added the domain I want and click save and continue and it loops, I "X" out of the screen and it does not save to the managed placements.

I have 4 gigs of ram, this is crazy slow.

UPDATE: The issue is IE8. Apparently the new interface runs even slower in IE8 instead of firefox.

Harvey44

2:40 am on Aug 19, 2009 (gmt 0)

10+ Year Member



My first post. I never felt the need to join an Adwords forum until about 5 minutes ago. I just typed "forced into the the new google interface" into Google and here I am.

It's great to know that someone from google is listening. If I could pause my campaigns and still feed my family I'd do it in a second.

Because someone is listening I'm going to list some of the issues I can remember.

-The biggest is speed. It's incredibly slow.

-Multiple "Unresponsive Script" messages.

-About half the time...nothing I do will get the columns to fit my screen.

-A significant amount of time the bid changes I make don't take. This even happens when the inane message at the top of the screen assures me my changes have been saved. Tonight it took nearly 20 minutes to edit bids on an adgroup with 46 keywords. I finally ended up doing it one by one.

-When I edit all keywords in an adgroup by checking of the checkbox at the upper right, I get every column imaginable except CTR. In my system I can't do bidding without CTR in most of my adgroups. Because of this I can't use Editor as a work around as there is not CTR data there.

Actually there is a dropdown in the "edit screen" to customize columns, but it doesn't actually work. When you make changes it removes you from the edit screen.

This is all I can remember at this moment. There are a few ideas in the new interface that are good. But nothing makes up for the lack of speed.

IMO Google revolutionized the internet by making it easy to use. This product is so UNGOOGLE in that way.

I'm embarrassed to admit that ALL my clients use Google exclusively. Very few have the budgets to afford all the clicks they need. I've pushed them to use Google exclusively because even though clicks are more expensive...management fees are a significant cost. The embarrassing part is that I know deep down part of the reason I push them in that direction is (was) the ease of use. Not the most professional I admit but it is what it is. If these issues aren't resolved...either with the old interface or some other way...next year budgets are going to be assigned by market share. Yahoo/Bing will get whatever percent their marketshare dictates.

Harv

netmeg

4:02 am on Aug 19, 2009 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



If you think AdWords is slow and unresponsive, wait till you get a load of adCenter.

Not that I don't agree with what you say. But adCenter is worse.

eyeinthesky

4:06 am on Aug 19, 2009 (gmt 0)

10+ Year Member



I was forced into it also yesterday. Feel like a little girl being forced into prostituition against her will.

Maybe that's a good thing, now I spend less time and money on Adwords because the new interface is giving me a severe headache.

Save a ton of money and am diverting them to other traffic channels and getting better results.

Always look on the bright side of life :)

chewy

4:24 am on Aug 19, 2009 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



several of my accounts have now been forced and I am still unhappy but trying to make the best of it.

macavity

5:54 am on Aug 19, 2009 (gmt 0)

10+ Year Member



Forced to switch today. Initial impressions are OK but for the life of me I can't find the section which used to let you specify which page types you didn't want your content ads appearing on (e.g. error pages, forums, video sharing sites etc.) Can anyone point me in the right direction? TIA!

JavaCofe

10:02 am on Aug 19, 2009 (gmt 0)

10+ Year Member



campaign ad scheduling has changed recently for the new UI, no longer able to pause a whole day?

netmeg

3:12 pm on Aug 19, 2009 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Forced to switch today. Initial impressions are OK but for the life of me I can't find the section which used to let you specify which page types you didn't want your content ads appearing on (e.g. error pages, forums, video sharing sites etc.) Can anyone point me in the right direction? TIA!

I sure wish they wouldn't bury that one like they do (grumble grumble)

Go up to to Tools, and then More Tools, and there's the old Tools page with Site and Category Exclusion.

macavity

3:30 pm on Aug 19, 2009 (gmt 0)

10+ Year Member



WOW! Thanks netmeg, I would never have found that myself.

Raheel

9:13 am on Aug 24, 2009 (gmt 0)

10+ Year Member



The only problem I have is that I can't work with the Opera browser as this interface don't work well under that browser.

RhinoFish

12:07 pm on Aug 31, 2009 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



you should check out the new spreadsheet editing tool, will fix you right up on what you're trying to do.

AdWordsAdvisor

2:58 pm on Sep 3, 2009 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



As always, I will happily pass along any feedback about the new UI to the right folks this evening - in about 14 hours, to be specific. So plenty of time.

At this point, really specific feedback about things that are not working well for you would be very helpful. Or, if there are things that you find really useful, but which could be incrementally improved the team would like to hear those as well.

Also, if there is anything that the Editorial Team should know about the content related to the new UI in the AdWords Help Center, please let me know.

In another thread eWhisper and netmeg commented on the need to update the Learning Center and the Google Advertising Professsionals exam, and work is underway to do just that. Specific comments in this regard are welcome as well.

Or anything else related to the new UI, for that matter. ;)

Thanks in advance.

AWA

Harvey44

3:38 pm on Sep 3, 2009 (gmt 0)

10+ Year Member



When I add keywords into an existing adgroup it no longer tells me if that keyword is already in the ad group.

When you add keywords from the new Search Query tool you have to add quotes or parens yourself to get phrase or exact match. There's a match type button down there that LOOKS like it supposed to do that for you but it doesn't.

Many times I make bid changes in the batch format, it tells me they are saved, but they aren't.

The feature in the keyword tool where you could work off existing keywords is gone.

When you go into the keyword tool the new feature that lets you put keywords into ANY adgroup doesn't default to the adgroup you just came from. If you don't remember that you end up adding keywords into the wrong ad group.

I constantly get "unresponsive script" messages.

The user feedback feature is very slow.

The whole thing is just so slow. All the new ideas are great, but the speed is the overriding factor. I find at times the speed is tolerable (barely) and at other times it is atrocious.

I'm on a Mac using the latest version of Firefox.

A Google tech told me to switch to Chrome. She swore to me it was available for Mac. When I google it I get a message telling me to sign up for email to notify me when it will be ready for Mac.

This does not relate to the interface but Google as a whole:

We do travel advertising exclusively. For some reason that I cannot comprehend...if you exclude a geographic region it treats it like a NEGATIVE keyword. We have a resort in Hawaii. We've ELIMINATED hawaii from the geotargeting because click budgets are limited and people coming to the resort hawaii spend way less than those from the mainland. Because I've eliminated hawaii I can't get any impressions on keyword like (Brand name) Hawaii. Ridiculous.

Also we have a Florida resort. They can't sell ANY rooms to folks from outside of florida in the summer. 100% of conversions in the last two months have come from within 50 miles. Yet because my keywords are geospecific Google serves them outside of my Geotargeting costing me money and ROI.

That's all I can think of at this moment.

AdWordsAdvisor

10:43 pm on Sep 3, 2009 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Many thanks, Harvey44!

That'll help to fill things out very nicely in the WebmasterWorld section of the report. :)

AWA

Harvey44

1:29 am on Sep 13, 2009 (gmt 0)

10+ Year Member



Stop adding new "features" until what you have works at a reasonable speed. The keyword tool is now another very slow click removed from where it's needed, and it doesn't actually work. Half the time I get a blank screen when I click on the keyword tool and when I do get the tool to come up I can't put keywords in a specific ad group.

Avo19

8:53 am on Sep 14, 2009 (gmt 0)

10+ Year Member



In the old inteface I could sort my AG's by any of the column headings, go into the AG itself & when I wanted to move forward or back to the next AG in my sorted list, I'd just click the "previous - next" button.
In the new interface the drop down list of AG's doesn't change to reflect my sort order. Which is needed now that there's no "previous - next" button when inside the AG. Makes editing etc very painful & slow.

AdWordsAdvisor

2:15 am on Sep 18, 2009 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Harvey44 and Avo19, I will pass your feedback along later this evening. Thanks for taking the time to post it. ;)

AWA

Elric99

11:34 am on Sep 18, 2009 (gmt 0)

10+ Year Member



I REALLY miss the ability to CTRL + left click to open a campaign in a new tab. If AW could add that back in, and get rid of the floating header that moves down the page, I think it would be a lot better.

I've still got to say though the old interface was a lot better.

dslpromo

3:49 pm on Sep 19, 2009 (gmt 0)

10+ Year Member



AdWordsAdvisor, two specific things that are really hurting my productivity are:

1: there is no way to bulk upload adjustments to keyword bid rates. You can bulk load new terms in the spreadsheet, but as far as I could figure out, there is no way to bulk change bids the way we use to be able to with the keyword upload box.

A great way to fix this would be to restore the functionality of the kw upload box so that it recognized the old format where we could add terms like such...
"keyword phrase1" ** bid ** destination_url1
[keyword phrase2] ** bid ** destination_url2

2: both the spreadsheet and the download options crash if the keyword list is too big. Downloading data is a big deal for me, and I run large campaigns.

JavaCofe

5:00 pm on Sep 19, 2009 (gmt 0)

10+ Year Member



@dslpromo Use AdWords Editor to bulk edit keyword/placement/adgroup.

dslpromo

9:24 pm on Sep 19, 2009 (gmt 0)

10+ Year Member



@JavaCofe, thanks for that, but I'm a Linux guy,and the new AdWords Editor doesn't seem to work with Wine.
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