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I've seen too many situations where some seemingly innocuous piece of info gets tied to another seemingly innocuous piece of info, and paired together they can do damage.
May be is has to do with that little meaningful word called privacy.
Take out such questions and more will fill it in.
I understand that some of you are concerned about why we're asking certain questions. I can assure you that the survey team is only interested in aggregate numbers, and it's purely to create the best possible user experience for everyone.
If you don't want to share certain things, you absolutely don't have to, but those of you who do fill out surveys for AdSense are really helping both us and their fellow publishers.
1. You cannot see the questions on page 2, until you give all the answers on page 1. So don't wonder why people drop out half-way through.
2. The survey always attempts to pigeon-hole people into the LIMITED preconceived answers of the survey creator. There should ALWAYS be a last option of "None of the above", or "I decline to answer."
If you want a better response, then you should -
1. Show ALL the questions up front, rather than blind-siding the respondent with the questionable stuff, after you have suckered them in. People really hate to be tricked (manipulated).
2. ALWAYS, ALWAYS provide the obvious, but absent, "Other option." How good can a survey be that forces answers which are different than what the respondent wants to say?
It is for these reasons that I don't respond to these surveys any more. They are just another source of frustration, which I don't need (rabid perfectionist).
The survey always attempts to pigeon-hole people into the LIMITED preconceived answers of the survey creator
I completed one for eBay yesterday regarding my purchases over the past 3 months and you're right.
You had a single choice of rating 1 to 10 across numerous questions. Miss one and it complained loudly.
Some questions had no relevance to my [happy] experiences whatsoever. So I simply answered 1 to be done with and they get scewed results.
A column for "N/A" would have made all the difference.
What is the littlest, tinyest, least, smallest amount of money you will require to keep AS online?
Now, I'd love to be wrong about this, but win-win-win is not the nature of corporations.
I think they should run the survey at a later date.
Funny you should say that. The link disappeared for a few days and I forgot all about it. The "take our survey" link returned, so I figured i would take a look - and got the same message saying that the "survey is not open at this time." Oh well...
"Hi Valued AdSense Publisher!
If you've received payments from Google AdSense in the past, the Google AdSense payments team wants to hear from you!"
Nine innocuous questions.
Answered "extremely satisfied" to all.
[added] One of the few encoded emails I ever receive.