Forum Moderators: martinibuster
It is quite simple. It all started Christmas Eve (the 24th) -- Australia and New Zealand came first... then the European/Asian countries... then on around to the East Coast of the U.S. before the sun rose on Christmas morning. This is EXACTLY the route that Santa Claus and his trusty reindeer take each year.
Google "Norad Tracks Santa" and see for yourself!
Our checks are obviously delivered by the guy in red himself. And who said there wasn't a Google Santa? Unfortunately he lost most of our potential Google gifts over the Atlantic Ocean in that freak storm...
FarmBoy
Worse still they inverted the currency? Alas, I have been under paid by several hundred dollars... anyone else got wrong converted Aussie rate payment? Hope they fix the problem asap... Thanks Santa... one to many drinks along the way...
sydney, EFT
Have you fellows alerted AdSense to the cockup?
I would have thought that would be impossible to happen. AdSense use an Irish Merchant Bank for these transactions.
Sheez, I answered my own question.
Now New Zealand. How far and widespread will this debacle go?
What a PR disaster!
From every calculation I have done, including bank charges etc it was better for me on every occasion to receive in US$ and convert when I want to at the rate I want to.
Anyone get a reply sooner than me... please post it here, thanks and Happy New Year
I am a little confused but why are so many receiving in currency other than US$.
EFT outside USA is deposited into your account in local$'s
You can't EFT $US to a bank account without conversion.
e.g. If you were owed $US 1,000.00 by AdSense then you would expect to be credited around $A 1,127.27
The opposite has occurred and they're being credited something like $A 862.90 or around 23% less.
As for wanting in $US the above transaction, it's received much later, having to go to the bank [an inconvenience for me] spend 20 minutes processing and after converting a cheque, I'd be credited with $1,110.95 after charges and a slightly poorer exchange rate [as opposed to $A 1,127.27]
I've found the real exchange rate received for EFT is also slightly more favourable than quoted above from the Commonealth Bank exchange calculator.
Given the choice? Cheque or EFT?
No contest. EFT wins out every time if you exclude this monumental stuff up.
For the life of me I can not understand this. Controls would be in place, all should be reconciled.
You move [for example $US 100 million] in payments. The system must provide debits equal credits.
That's basic to any system.
It's something that shouldn't be messed with - a simple currency conversion is in place and working, why would anyone want to touch something that can cause so much problem if done wrong?
And not only this, but in December, of all months.
Our payments team asked me to let you know that they're aware of this conversion issue with AU currency payments, and will be contacting affected publishers shortly.
Thanks for your patience, and we apologize for the confusion.
-ASA
I will await the contact email eagerly.
Thanks ASA.
Now if I were in Indonesia and they reversed the exchange rates on payment...
So I guess a human manually enters the rate each month, and that human is on vacation, so somebody else did it (maybe an intern?)
I think not. There obviously was a very serious and I mean really serious flaw in the system.
If the auditors are not already involved they will be.
For a major international corporation this is a huge scandal.
Believe it.
The number difference are high when you are talking four or five figures.
So what's actually happening here? I don't get it.
Reason why I don't is because I see the following in my payment history page :
Balance at end of November [?] $x,#*$!.xx
December 2007
Dec 27 Payment issued - details ($x,#*$!.xx)
Balance at end of December [?] $0.00
January 2008
Jan 2 EFT not successful - earnings credited back [?] $x,#*$!.xx
Jan 2 Payment issued - details ($x,#*$!.xx)
January earnings will be finalized by February 10th [?]
The wrong conversion as we know was paid & received, however under "earnings credited back" that is the same amount that we have already been paid. (why would they be crediting us back that amount we have already received?)
& for the Jan 2 "payment issued" it reads a total which is more than what I am expecting.. as I have already received the majority of my payment 1st time minus probably a quarter of it due to the conversion screw up :-) Probably really shouldn't complain... but you know.
Unless my maths skills is out of whack and there showing the new converted amount that they re-paid on the 2nd. That might be it.
Assuming you earned $US 1,000.00 for November, at the then "used" exchange rate of 87.6 I would expect my bank account to be credited by EFT $A 1141.55
In actual fact we were credited with $A 876.00
To me that alone is totally inexplicable. I have well founded theories and this is not the forum to air them.
Anyone with a past in accountancy and banking will know where I'm coming from and this assumption in the modern era could also be totally incorrect on my part. BUT I fail to see a simple error as any explanation. In any transaction Debits MUST equal Credits.
But that essentially is the essence of the problem. Instead of $A 1141.55 you receive in your bank $A 876.00
Hence a group a very displeased and feral Australian and New Zealanders.
Prolly the very worst group on the planet to get offside with.
We ain't called ANZAC's for nothing.
I would like a bit more of an explanation about what there doing & why it is that the figures currently on my payment history page simply do not add up to me, with what my earnings would have been in Nov to what I have got paid & I would say the new adjusted figure they are paying me on the 2nd.
To me it is just appearing that they are paying me a little bit more than what it is I would be waiting on. If they are doing this deliberately, well that would be grand. But I really don't know.
