AdSense report not sorting properly

[RonS]

On my "Overview" screen, when I click on "Top Channels" it is not sorting by "Earnings" as usual. I can't detect a sort field by the data presented, it seems either to be unsorted or sorted by channel-id or some other hidden field.

Anyone else seeing this?

[RonS]

>> Obviously they just don't rate this mess as urgent enough to be worth doing on a weekend.

Neither do I! :D

[Hobbs]

agree Ron, it's trivial compared to loosing income, but it is as annoying as a large zit on your nose.

[andrewshim]

I agree, what the hell would make them do that? Ummmm, hello? It was perfect before now I have to get out my Enigma machine to decode it all instead of just glancing...

Because they WANT you to get our your Enigma machine to decode it all instead of glancing...

Also to show you their Enigma machine is bigger than yours....

[SEOPTI]

Someone reported in a different thread they are understaffed, so it's possible they don't work at weekends.

[potentialgeek]

Or they're overstaffed so they find time to fiddle with trivial things.

Why is it so difficult for Google to reverse its mistakes?

REVERT TO PREVIOUS VERSION!

p/g

[AdSenseAdvisor]

Hi everyone,

We're not sure what caused this channels reporting change but I've already escalated to our technical specialists for review. I'll let you know as soon as I hear anything from them.

Sorry for the inconvenience, and thanks for your patience.

-ASA

[drall]

Thanks ASA, could you also ask them why our reporting has been really out of whack since this change, pvs/clicks are way off the mark and all 3 of our stats packages are reporting normal numbers.

Also could you find out why you rolled out managed ads then pulled it, we changed several of our sites over to it and now we do not have the managed ads panel in the backend. Seems like all these problems started around Thursday last week for us.

[RonS]

Thanks ASA

[edited by: RonS at 4:02 pm (utc) on Dec. 18, 2007]

[KVeil]

why you rolled out managed ads then pulled it

?

My "Manage Ads" function still seems to be visible... although the reports using the "AdSense units" function still seem to be very inaccurate...

K

[AdSenseAdvisor]

I've received word that this top channels glitch will be fixed within the coming weeks. Sorry for the inconvenience.

Also, drall or anyone else who's having issues with the ad management feature or their reporting, please feel free to send me a sticky with more details and we'll be happy to look into it.

Thanks for your patience,
-ASA

[adamxcl]

Okay, this is weird. Something is fine for years. Then it changes and doesn't sort one column properly. And it'll take "coming weeks" to fix it? If it was just changed by accident, it could be fixed just as quick. Google usually wants people to come and go and not sit on their sites. This glitch actually taxes the system because now more people are going further into the reporting center and doing their own sort, taking more time and resources. Multiply this out and this little mistake is costing a lot of money. hmmm, unless there is a real reason for the change.

[KVeil]

Sorry, ASA, another AdSense Report problem... This is what I see on my report today:

Channel Imps Clicks CTR eCPM [?] Earnings 
<channel-1> 62 0 0.00% US$0.00 US$0.00 
<channel-2> 60 0 0.00% US$0.02 US$0.00 
<channel-3> _1 0 0.00% US$0.00 US$0.00 
<channel-4> 20 0 0.00% US$0.12 US$0.00 
<channel-5> 24 0 0.00% US$0.00 US$0.00 

How is it possible to have eCPMs of US$0.02 and US$0.12 but no earnings?

As my earnings have been down substantially in the last 8 weeks, I am now getting very concerned that the AdSense earnings accounting might be flawed...

Please help me to understand what is going on and reassure me ...

KV

[bts111]

Thanks ASA!

KVeil, I am feeling the same pain.

[icedowl]

How is it possible to have eCPMs of US$0.02 and US$0.12 but no earnings?

You have a page or pages that have been site targeted. It looks like what you're seeing until those ads have been viewed enough times to add up to anything.

[bts111]

Sorry, I should have explained that... my pain is the site targeting... way too much.

[astrobiologist]

When the first channels reporting glitch happened back in October (around the 20th) my earnings per click nosedived, like that of some others, by about third. First time this had happened in several years of my Adsensing.

A few times over the next few weeks I thought things were getting back to normal only to be disappointed.

But then comes this new glitch with the sorting problem that ASA has admiited to. And, get this, on the very same day, exactly coincident with the new glitch, my eCPM goes back to its "normal" pre-Oct 20th levels.

Is it really possible that channels reporting/accounting is tied to average eCPM? Is there some relation?

I think we should be told.

[KVeil]

icedowl, you mean that there have been earnings, but they have been less than $0.01? Or maybe less than $0.005, if Google rounds...

KV

[icedowl]

Possibly.

[SEOPTI]

The adsense Channels don't add up, I think they should stop for a moment with adding new features and concentrate on bug fixing.

[RonS]

KVeil, Here is a possible and probable explanation for what you are seeing.

Based on your example channel-4:

If someone is bidding $2.40 per thousand (CPM)
and got on your site for one impression,
That would earn you:
$2.40 * 1 / 1000 = 0.0024 or .24 cents (which will display as $0.00)
That single impression earned you $2.40 per thousand:
Earnings divided by Impressions * 1000 = CPM
0.0024 / 1 * 1000 = $2.40

However, then you got 19 more impressions with no CPM ads. So the math for 20 impressions with the same earnings would be:
Earnings divided by Impressions * 1000 = CPM
0.0024 / 20 * 1000 = $0.12 (This is what you are seeing.)

or something similar to the above math.

I know it can be tricky to understand, but not all of those 20 impressions were likely to be CPM based ads, just one or maybe two of them. The rest were likely unperforming (nobody clicked on them) CPC ads.

Good luck.

[edited by: RonS at 4:32 pm (utc) on Dec. 19, 2007]

[KVeil]

RonS, should AdSense not be reporting fractional cents to overcome this issue?

K

[RonS]

They could but I wouldn't do it!

Can you imagine the confusion? ;)

[KVeil]

Yes ... (but it would have helped me...)

K

[Hobbs]

Is there a polite term that describes a company that knows about a minor but extremely annoying glitch which can be fixed in less than an hour's work yet leaves it unfixed for 10 days? (other than MS)

[KVeil]

G seem to be having big problems with the AdSense reporting - today they pulled the "AdSense Units" reporting function in Advanced Reports ... too many problems, maybe?

Hope they fix both soon ...

K

[RonS]

KV,

That's what I'm here for! :D

Perhaps they could put up fractional cents, in the format of $0.0024, but... I dunno. I guess I could go either way.

I think what also might make some sense is an ability to separate out CPM and CPC stats.

I have long said that it is clear that nobody on the AdSense team seems to have a business background, or they'd understand the kind of reporting that would be nice. I don't understand why Google, who likes to come up with all sorts of nifty gadgets and programs and graphics and other neat stuff, wouldn't want to wow its partners with a flexible reporting system.

For instance, I'd love to see how various channels do on Fridays. Or Mondays, weekends, weekdays. I'd love to see how I do with repeat visitors, or unique visitors or visitors who view more than one page.

For some reason, it seems they have decided not to expend an effort in this area.

[potentialgeek]

It's worse. Not only is the sorting glitched, but now I'm seeing different stats for the same channel on the opening stats page than on the full channels page. Impressions and clicks are different. I hit refresh page a few times but they're still different. I don't know which stats are accurate or if none are.

p/g

[RonS]

Close your browser to clear your cookie, then login again.

[kikiat]

Google is taking a really long time tofix this mess!

thumb down!

[Hobbs]

Anyone heard of a change in AdSense management in the past few months? Something is very fishy at the Plex lately.

[edited by: Hobbs at 1:17 pm (utc) on Dec. 27, 2007]