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PSA's all across the board?

         

Marcia

7:43 am on Aug 17, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



At first I got nervous, thought it was just me - but no, I checked and it's all PSAs on other sites also.

I've never seen them running before. Has this ever happened before?

justinf

10:41 pm on Aug 17, 2004 (gmt 0)

10+ Year Member



hey Later2 - your normal CTRs are incredible. Well done.
I am (and lots of other people too) can only dream of such a CTR.

[edited by: justinf at 10:49 pm (utc) on Aug. 17, 2004]

[edited by: Jenstar at 10:27 pm (utc) on Aug. 18, 2004]
[edit reason] TOS # 24, Leave the moderation to the moderators :) [/edit]

nuevojefe

10:48 pm on Aug 17, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



...constant repeat visitors...

Perhaps that's the problem? We don't run adsense on sites with heavy repeat traffic, not for any particular reason but because we don't have too many of those types.

I would assume that people become banner blind with your adsense ads and that there isn't much fresh rotation of ads in small niches.

Or, perhaps you may need to tune your postioning/palette if high CTR is a high priority. Just remember that you may easily offend those repeat visitors.

Rates of 30-50% are very possible but I guess it just takes the right (wrong) type of site, and the correct layout.

justinf

10:52 pm on Aug 17, 2004 (gmt 0)

10+ Year Member



"Rates of 30-50% are very possible but I guess it just takes the right (wrong) type of site, and the correct layout. "

aaah - the holy grail.

on the one hand, being a niche site gets those key word terms and thus traffic to your site, but on the other hand, being a mass market site means you've got to compete with the established players, and there's no guarantee you'll get any traffic if your site is too general (or dealing with a very popular topic area)

very tough nut to crack. if you've cracked it - well done.

Later2

10:57 pm on Aug 17, 2004 (gmt 0)

10+ Year Member



Justinf
Thanks, that's mighty encouraging to hear as I had no idea of whether I was doing well or badly.
I had no idea that was so good. I manufacture and sell a widget in a very competitive market that affects 60% of male adults and 40% of adult females. There are lots and lots of people vying for the custom, but for some reason unknown to me, I get a good chunk of it - I'm not saying that to boast, I thought that was par for the course. 1:10 visitors make a purchase and 1:12 is a repeat vistor. 1:20 customers come back and upgrade from the cheap widget to the more expensive one.
My selling price is good and I have put a lot work into my site using NetFusion 7.5 (website development for dummies).
Yesterday Google made me change a word on my primary adwords ad. Today my CTR dropped by more than half. I thought the worst. Fingers crossed for tomorrow.

Later2

11:02 pm on Aug 17, 2004 (gmt 0)

10+ Year Member



I think you can't beat organic rankings for high traffic.
BTW the best I get is about 25% CTR for my main KW's on Google Ireland.
My Google CTR for USA is about 3-4% and Canada is about 7%. I need to get my head around what "button" I need to press to get north Americans to look at my site.

Later2

11:05 pm on Aug 17, 2004 (gmt 0)

10+ Year Member



Justinf
Surely this is a forum where I can say what I like with impunity as I am not being specific about my site details etc etc

zomega42

3:16 am on Aug 18, 2004 (gmt 0)

10+ Year Member



Later2, are you talking about AdSense or AdWords?

Most people are talking AdSense, but what you're saying sounds more like Adwords if your CTR is related to a number of orders somehow...

Later2

8:20 am on Aug 18, 2004 (gmt 0)

10+ Year Member



Oh how very embarrassing. Yoy're right. I've got adwords and my adsense mixed up. I shall now slink off to a dark corner of the web where noone can see me - apologies

Marcia

3:26 pm on Aug 18, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Nah, don't worry about it. I started an AdSense topic in the AdWords forum a couple of days ago, and I've been around for a while. Took a minute to realize why Shak was scratching his head, until I looked up and saw that I'd gotten lost. No biggie!

I don't think it's any big deal if the system is off-line for a bit. Banks take their systems off, PayPal goes down for maintenance - it's nothing unusual. It was just darn scary with this because it first hits with wondering if anything is wrong with the account.

They should approve the checks early to make up for the scare, though.

dazzlindonna

4:25 pm on Aug 18, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



When banks go offline for maintenance, there is usually a "We are offline for maintenance" message. In addition, when my bank goes offline, I don't lose money. I don't think we are asking for much by asking a large company to spend 5 seconds of their time to either post a "sorry, we are down" message or blast out an email. In fact, it could probably be 1 second of their time, if they created a simple script that allowed them to simply 'push a button' when these things happen.

We have asked for this before, and I will continue to ask for it as long as it isn't implemented. Good customer service goes a long, long way. I expect lousy service from fly-by-night companies, but not from large, established ones.

justinf

4:29 pm on Aug 18, 2004 (gmt 0)

10+ Year Member



Google couldnt do that. With the IPO coming up, it would NOT be a very good idea.

it just happened at the wrong time.

dazzlindonna

6:00 pm on Aug 18, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I don't see what the upcoming IPO has to do with good customer relations between Google and its adsense publishers.

Marcia

6:16 pm on Aug 18, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



There's no big thing if there's a message up at the sign-in saying "The system is currently undergoing maintenance and will be back to usual performance within a few hours. Thank you for your patience and support. The Google Team"

That shows interest, it wouldn't exactly incur the wrath of Wall St.

Clark

8:52 pm on Aug 18, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



You know what? I'd be ok if they didn't announce anything but instead offered us a bigger percentage for yesterday to make up for their mistake.

Marcia

1:28 pm on Aug 19, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Technical problems - the code is messed up for the colors in getting the code for the links.

europeforvisitors

2:43 pm on Aug 19, 2004 (gmt 0)



When banks go offline for maintenance, there is usually a "We are offline for maintenance" message. In addition, when my bank goes offline, I don't lose money.

Google isn't a bank. Good thing, too, or a lot of publishers would be asking for "payday loans" to tide them over until their next months' checks. :-)

I don't think we are asking for much by asking a large company to spend 5 seconds of their time to either post a "sorry, we are down" message or blast out an email.

Commission Junction posts a message before scheduled maintenance (no e-mail, though). I'm not sure what CJ does when unscheduled problems occur. My other affiliate programs don't bother to warn of downtime, probably because outages usually don't last long.

I personally don't think this is a big deal. If Google's accounts page is down for an hour or two, or if AdSense is temporarily serving PSAs, anybody who's been using the Web for more than three weeks should know enough to try again later.

Good customer service goes a long, long way. I expect lousy service from fly-by-night companies, but not from large, established ones.

As much as I hate to get technical, I feel compelled to point out that we aren't Google's customers--Google is our customer. Maybe we should be sending e-mails or posting messages for Google whenever we have server problems or take a site down for maintenance. :-)

dazzlindonna

4:42 pm on Aug 19, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



If Google were my customer, I would be the one having them agreeing to a few hundred rules. As it is, the "agreement" between Google and I is 99% one-sided. Google holds all the cards except one - the fact that I could stop using adsense if I so choose. I understand your point, but I still don't agree with it. But since I am in a really foul mood today, I'll shut up now, before I rant and rave and look like a big fool.

Freedom

12:06 am on Aug 20, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I am not having any adsense ads show up now. Nothing. Not even PSA's.

Anyone else with the problem?

jgold454

2:05 am on Aug 20, 2004 (gmt 0)

10+ Year Member



I'm experiencing the same across multiple sites. Ad's are being displayed intermittently with no PSA's...

FromRocky

3:31 am on Aug 20, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



All of ads are normal, 95% are targeted ads as usual.

Freedom

7:22 am on Aug 20, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I attributed my problem to my firewall. Sometimes it blocks them all out, sometimes it doesn't.

Powdork

7:38 am on Aug 20, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Do you use the Norton Personal firewall?

GameMasterM

2:11 am on Aug 23, 2004 (gmt 0)

10+ Year Member



I am all PSAs now for the last few days.
I'll live.

dertyfern

1:47 pm on Aug 23, 2004 (gmt 0)

10+ Year Member



Not only seeing psas but lots of irrelevant ads for the past week or so. emailed adsense, but got an off-topic reply.
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