Forum Moderators: martinibuster
Short version:
- Payment went on hold start of august.
- emailed google numerous times. recieved a reply oct 20th 'invalid clicks have been generated and we will review if you continue to get invalid clicks we will suspend your account'. Sent analytics logs to them for help in the investigation.
- Earnings still in my account for August, September and October adding up to nearly 20,000$.
- No reply as of yet.
Server Stats:
500k+ page views day
up to 16k unique ip's per day.
What I've done about it:
I've contacted adsense advisor (I'm ignored), e-mailed adsense-uk, adsense-adclicks, adsense-support... (Ignored) and they just don't seem to care that my business is going down because I'm losing like almost 20k USD in the last months due to 'this invalid clicks' that is being under review forever...
Since July this has just really upset me, made life hard for me, I'm seeing "bankrupt" in my eyes in the next months.
I've tried other sources of income but they just dont work, "or looked great then didnt work out".
Only one thing that keeping me hopefuly this last weeks is I was contacted by a rank 6k alexa site offering to pay money for advertising, we trialed 24 hours at 200$ and now I'm waiting for them to get back to me on a monthly deal if everything worked out the way they hoped.
Now I'm struggling here, upset because I've got too much to live for, and so much to lose if google don't snap up I'm done for.
GP, Goes to cry.
Looks like im going to have to take google to court over the whole ordeal if nothing is done about it.
Maybe they've tracked your legitimate traffic growth and decided they could not afford not to have you on board?
I would still recommend a back-up service more than ever now after this experience.
From now on only good, clean, fun posts from GP eh:-))
All gone, no money , nothing. no adsense, nothing!
They're still serving ads on your site, get 'em off now, they're jiving you around.
[google.com...]
Peter
So optirex google removed my account with lies.
my confidence in google is proven, a retarded system and nothing more than a joke.
I can't see ever being reinstated when it contradicts its own terms and conditions..
Enjoy your accounts while you have them people.
I find this hard to believe. Is there's anything else you aren't telling us?
If this was your only violation, you would have gotten a warning and maybe told to choose one account, but I doubt Goog would keep your money /return it to advertisers. After all, an honest service was rendered to advertisers; there's no need to refund. It's unethical and makes ZERO business sense (they are losing $$ too). For both reasons I doubt Goog would have done it.
and their T and C are not as clear as they could be in this matter ..when are any things in adsense clear? ..
GP ..some ideas ..talk monday ..and listen to Optirex ..
and reduce your overheads ...while the situation is in flux ..
[edited by: bobothecat at 9:40 pm (utc) on Nov. 17, 2006]
And you never answered whether you brought up lawyers or lawsuits in any of your correspondence with them. That is an EXTREMELY important issue.
If you ever brought up suing them, it would not surprise me in the least that it changed from "is there a problem with clicks" to the legal department writing back saying "dump him for any half way legitimate reason you can come up with".
Never, ever, tell a company you are going to sue them until your lawyer has started the paperwork. It might work with individuals or small businesses, but it will never work with a company that has a legal department.
Never threaten with a reptile until you have loaded one in your hand ..with it's first letter already in the post ..
monday..
We'll see. Support email punted off tonight.
- Saw that you can have business+ personal account on here.
- registered as a business account adsenser, left my personal account alone, did not disable or remove it (may i should of but thought it was okay since google aproved my other account).
To me, this seems like your biggest mistake right there.
You shouldn't get advice on Terms of Service issues from strangers in a forum. I've said it before, but it doesn't matter if 1000 senior members of webmasterworld tell you something's OK or within the TOS or if they did it and had no problems.
It's your account and your business relationship is with Google, so that's who you should be asking about TOS issues so you can get the answers straight from "the horses mouth".
Even if everyone here says it's OK, Google can still shut your account down if THEY say it's not OK (since they make the rules that you agreed to).
Although folks here probably have no reason to intentionally misguide you, they may end up doing so inadvertently by possibly not understanding your specific situation, not including other facts (like they requested specific permission from Google about their specific and different situation), or maybe not fully understanding your question.
When in doubt, ask Google.
GP said already he contacted ASA, and on this same thread he threatened legal action, do the maths please.
Enjoy your accounts while you have them people
Now aren't you a gift that keeps on giving, thanks for the advice, and don't worry, probably the majority have less skelatons in their closets, so they'll be fine.
The people here have tried to steer him towards talking about this with Google and not here
That really is the most crucial point, i've been following this thread and i feel sorry for the guy but if this happened to me , this is the last forum i would give out such personal graphic details about my case and mention legal threats to Google.
Don't get me wrong, there are great people on here who give great advice but using a forum that Google employees read and contribute to is not a good idea if you are going to heavily criticise and post pretty exact details of your dispute with them.
They may represent Google but they are human beings like us and i think we sometimes forget that they are capable of acting individually and arbitrarily if they wish, it wouldn't surprise me if this thread had been pointed out to the Google Elves dealing with this particular case and after reading it, they thought "&*%$ you" and decided to act accordingly.
I emailed google saying that one was my business account and the other personal account, this should not have happened.
Should I assume that the payee name for both accounts was different as well?
And I never threatend them to them only talked about it here, i just said i would do itm now im just gonna forget adsense and turn elsewhere theres pointless me caring anymore, adsense is such a scam.
Regards to those who make it to premium before they can you, the bigger you get the larger chance you are of being removed from the programme for 'invalid clicks'.
Regards,
GP.
PS.
Anyone legitmetly want to hit the Teen audiance on the internet? i'm doing some cheap deals with anyone who wants alot of exposure.
the bigger you get the larger chance you are of being removed from the programme for 'invalid clicks'.
I don't have access to Google's internal stats but i doubt that is true, from what i see on here about 95% of the "i've been banned" posts come from very small operators.
I'm sure there are plenty of premium publishers on here who have had no problem and a hundred times as many who are so busy/happy/self-sufficient that they never even visit this site.
If i were you i would ask yourself the question, if you were a premium publisher and had a dedicated advisor, why the hell didn't he/she pick up on your dual account situation immediately and advise you of the danger? I'm not questioning you, i'm questioning them as in this case it seems the benefit of having an individual account manager has been no use whatsoever.
Goog luck in your new ventures!
IT's over I'm going to have to cope .. and get in debt on my credit cards.
Theres no point me going on about it now.
IT's over I'm going to have to cope .. and get in debt on my credit cards.
Thats another lesson to be learned. When you're earning big money through Adsense don't plan beyond the present because you never know when the rug will be pulled out from under you. I won't spend any money I don't have.
Good luck selling Teen cheap deals.
