Forum Moderators: martinibuster
I would ask that for starters, you limit your questions to one " the one you consider most important”, and that We honor GoogleGuy’s request to stay away from asking specific questions about your site(s).
Let me start it off by asking:
Is there an ETA for improved reporting options (specifically domain stats)?
Could you let us know which infractions result in an immediate termination and which ones result in a warning? Are decisions weighted by the amount of time the publisher has been in the program?
In the case of invalid (or fraudulent) clicks, can there be a procedure put into place to address this with the publisher upon the first red flag, rather than immediate termination with no recourse for the publisher?
Can Google reconsider their position of withholding all unpaid earnings to terminated publishers? It doesn't seem fair that audited but unpaid earnings are withheld since those Google revenues are not returned to the advertiser.
What actually contitutes getting kicked out of the program with no warning? While I run AdSense on a few different sites and to my knowledge don't violate the TOS, I always dread having my account locked or cancelled because a competitor or other person beyond your control generates click fraud on your site.
As a number of adsense publishers would like to or are already using adwords
What would you think of the following
10% of adsense revenue of all publishers was automatically placed into an adwords account , this would help to grow the programme and would help publishers understand that the money they earn comes from advertisers
steve
Question about adsense on sites with member contributed content (forums, blogs, etc.):
- site/forum tries to focus on very specific topics (technology, finance, politics, etc.)
- site/forum has moderators who are doing their best to take questionable content down.
- still, some posts (less than 1%) sometimes do contain content which might be considered against the TOS (adult content, 'I hate our president', etc.)
How is google's legal standpoint regarding that issue?
I believe that after reading that, many webmasters who already earn substantial amounts with Adsense will think twice before they will put their Adsense code on another/new site.
To get better reporting and to avoid a complete termination in case of invalid clicks, I would combine the requests of loanuniverse (improved reporting options) and Blue_Fin (procedure put into place to address invalid/fraudulent clicks):
Create an Adsense account per website - not per webmaster
If there are fraudulent clicks on one particular site, you don't have to terminate the Adsense account of that webmaster, you can just cancel that particular website account.
- Include or exclude specific domains, and/or...
- Take advantage of an "AdSense Select" option where hand-vetted sites are organized into categories (a la the Tribal Fusion ad network).
The idea would be to give potential advertisers more confidence in AdSense by offering them control over where their ads appear.
What's up with the "form-letter" responses to emails? Do real people see and respond to those emails, or is it a bot? :-)
The main reason I ask is because there have been times that I've sent an email asking a question about an interpretation of the FAQ or the TOS, quoted the relevant section, pointed out the specific word or words I didn't understand, and received a response saying something like "This is outlined in the TOS."
Then I go back and say, "Yes, I've read and re-read the TOS, but I don't understand if this sentence means blah or whether it means yadda yadda. Can you please tell me which it means?"
Then I get an email response that is identical to the first.
Then I email back and again try to explain what my exact question is.
Then I get an email response that is identical to the first and second.
Generally, when this happens 3 times, I give up. :-)
But it would be nice to know that someone's actually reading and responding, and maybe if you could talk about the company philosophy behind the identical form responses? (I know that's probably asking a bit much, but it's the main issue I have after the stuff about domain reporting and account cancellation.)
I spend thousands a month on AdWords and also receive thousands a month through AdSense. Since I pay my AdWords account as I go but only recieve AdSense payment once a month it would improve cashflow dramatically and allow me to maintain my AdWords campaigns without pausing while waiting for the Google check to show.
Dave
ASA, we don't want you to disclose anything that hampers your ability to detect fraud but is there anything you can say to reassure webmasters that they won't be penalised or dropped if they stay strictly within the TOS?
It appears that Adsense lets publishers have as little information about their account as reasonably possible instead of the contrary, which publishers would welcome.
Is it done on purpose? What reasons? Anti fraud?
Is it going to change, especially considering that competition (Quigo) is right around the corner?
We all love Google as a search engine, but Adsense appears to go in the opposite direction of the good-will that made Google's success. Are the decision-makers at Google aware of that perception of the publishers?
I have seen plenty of sites with 3 banners per page, pop adsense banners....banners with 5 content pages and 50 pages of public-domain info cut and pasted in. I would like a LITTLE of the dmoz hand-picked selection process taking place.
I understand the strict fraud policies are to keep the program not only clean but seen to be clean...vital for the integrity of AdWords advertisers too. But some of the sites accepted into adsense leave a lot to be desired.
The problem seems to stem from webmasters being accepted, not sites. Maybe this could change. i would welcome it.
Will wait patiently as new adsense advisor orders new reading glasses, gets pass the "what did I get myself into" syndrome, finishes personnaly thanking "googleguy" for volunteering them, and finds time to post:)
p.s. Welcome AdsenseAdvisor to this wonderful community!
First of all, I'm afraid that I won't be able to give ETAs on features or changes. I know that detailed reporting and expanded payment options are being anxiously awaited, but I can only confirm what you already know - that they're in the works.
In regards to support emails, there is some language that's available to the support crew for answering common questions, and if they misinterpret your question or miss some of the history of your exchange, it's possible that they'll send you the same information again. It's definitely not encouraged! and they work very hard to get the right information to everybody. I'm sorry that this has happened to you, JollyK.
PSAs are always an issue, and I encourage everybody who is seeing high levels of PSA (or alternate ad) activity on their pages to contact the tech team. They're usually able to resolve the issue at least partially, often completely, and every email that comes in with specific URLs helps the team to teach the system to better access and comprehend the information. So it's definitely worth your time. I don't know the details of the "site.com" vs. "www.site.com" issue that bzprod mentioned, but I'll check with the tech team for more info.
Finally (for now!) in regards to the quality of sites, there is a team of quality specialists who are increasing the monitoring of existing sites. They're reviewing all sites running the AdSense code, and sending warnings to anyone not in compliance with the policies. This is an ongoing effort to weed out those who are abusing the system. As far as advertisers being able to select the sites that they run on, or having a hand-picked "select" network, I would have to check with AdWordsAdvisor to see if he has any information. I'll let you know!
Thanks everybody - I can see that I'm going to have to keep my thinking cap on at all times :)
ASA.
I would like to ask only one question and that is I would like to cut the leaderboard which has up to four ads into two parts - one banner for the top of the page and another for the bottom of the page. Is this something that Google is looking at implementing?
The reason I would like to know is because I use the banner so am restricted to just two ads and only one placement if I could use two banners (each with different ads) it would surely increase revenue for Google and myself.
Some of our articles are quite long and I do not want to cut them into different pages. If we have a banner at the top and a banner at the bottom this would encourage people to click after they have read the article.