Forum Moderators: Robert Charlton & goodroi

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Huge traffic drop after server downtime

         

thisismethen

7:20 pm on Mar 25, 2014 (gmt 0)

10+ Year Member



Hi all forum members. First of all I d like to thank everyone who will waste his time & maybe try to help me.

So the story started like end of January/ beginning of February. My website hosted on <snip hosting company> was experiencing like 40-50 downtimes of 5 mins to 10 mins a day for a 3-4 consecutive days.
I was crazy, that <hosting company> support didnt want to help me and keeps claiming the problem is not on their side.

So during that 3-4 days I was installing fresh copies of wordpress, upgrading, downgrading the versions of Wordpress, switching off all plugins and so on. There was even a problem with auto-update of wordpress or intallation of a new theme (I had to do all manually during that 3-4 days.) So I was still asking <hosting company> whats going on for that 3-4 days and finally in a 5th day they told me they've installed fresh copy of a wordpress from their side and everything works.

Few days later I noticed that someone from the support have deleted sitemap from server during that installation and meesed up categories & tags (when I was clicking on tag or categories there was 404 error.)

So I fixed that tags & categories error few days later and I created & submitted the new sitemap for google webmasters tools. Also on GWT I had many reports of:
- google cannot access your site
- 1000s of not found URLS
- broken and weird links
All that was after that 3-4 days of server downtime.

Then in middle of February my traffic went horribly down to the 10! page views a day, while previously it was between 300 and 500 PV daily (now its between 40 and 60 but still from GOOGLE traffic is very little, while previosuly it was 80-90% of all traffic). Im not sure what to do now, what to check even, so maybe some of you got any ideas & time to let me know where to look at least.

Thanks in advance.
.

[edited by: Robert_Charlton at 11:58 pm (utc) on Mar 25, 2014]
[edit reason] removed name of specific (shared virtual) hosting company [/edit]

goodroi

12:04 pm on Mar 26, 2014 (gmt 0)

WebmasterWorld Administrator 10+ Year Member Top Contributors Of The Month



Did you check your backlinks?

Many websites have automated link checkers. If the automated link checker tested the backlink pointing to your site while your site was down, it would see it as broken and delete the backlink. If you had considerable downtime as you describe I would not be surprised if you lost some backlinks. Fewer backlinks tends to drop rankings.

I am not saying this is what definitely happened but you should investigate to make sure it is not the issue. Good luck.