My main site got hit in March 2012 pretty much exactly a year ago today.
Visits dropped by around half over the course of a week and then went up slighly maybe 10% a few weeks later.
That's where things have stayed since.
I did get a message in Webmaster Tools at around the same time saying that if I wanted to ask about what was going on I should head over to a Google's webmaster forum and ask about it there. It then gave a reference number to use. Unfortunately, I was on autopilot at the time and assumed it was one of those robots.txt unreachable messages and didn't take much notice of it. I deleted it straight away. Unfortunately there is no undelete.
Anybody any ideas where I should go to ask google about it? Do they have a google group or something?
In Webmaster Tools it says I've got 34,418 links which I know is a big underestimate. Other places <snip> say the site has 48,000. I am assuming that this is part of the penalty if indeed it is a penalty.
Are there any good resources available that will help me figure out what need to be doing about it. I've left it a long time I appreciate I've been involved in a really long software project I couldn't get out of.
I can search for the site name and come up in first spot in google and also have sitelinks too.
Any help and pointers much appreciated.
[edited by: goodroi at 12:17 pm (utc) on Mar 12, 2013]
[edit reason] Per TOS - Please no SEO tools [/edit]