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Google showing results for nameserver instead of site



8:21 pm on May 20, 2012 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member

I just got a search referral to my NS2.domain.co.uk indtead of my site. Any idea how or why this could have happened?

The site that should be showing in that SERP instead of the nameserver has been recently hit by penguin - can it be related?

Does this point towards a problem with my VPS? I have never seen this before and am at a total loss. It looks like only the one pag from the NS2.domain.co.uk is cached in google - the main index page typically.

Any ideas please?


5:33 am on May 22, 2012 (gmt 0)

WebmasterWorld Senior Member tedster is a WebmasterWorld Top Contributor of All Time 10+ Year Member

I've never heard of that, either. It sounds like a bug, even if it is a bug related to Penguin. Many members here are reporting Penguin troubles, but you're the first to report anything like this.


5:53 am on May 22, 2012 (gmt 0)

WebmasterWorld Senior Member 5+ Year Member

search referral to my NS2.domain.co.uk

do you mean a human referral?! are you sure it isn't a bot? Do you use chrome to browse your websites?


7:42 am on May 22, 2012 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member

Hi indy, yes, a human referral. A search that would usually have come to my site has come to my home page cached as NS2.domain.co.uk

I spoke to the hosts and they were unhelpful to say the least and that I should employ "a SEO" A friend of mine suggested that I should 301 the NS2 to the domain but I don't know what the consequences of that would be.


2:42 pm on May 23, 2012 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member

I would run, not walk to the nearest DNS test page and enter your domain. A search on 'dns test' will do. I've used all of the first 4 in the search result at various times.

See what errors it reports and strongly consider fixing some/most/all of what it finds.

Subtle DNS issues can lead to other problems that your users may experience, like email rejection. Saw this last week when I was involved in fixing what ended up as a half done server move. The email errors were what got me involved initially.


3:15 pm on May 23, 2012 (gmt 0)

5+ Year Member

Sounds also like a web server configuration issue. Your web server should not be responding to http queries to the domain name of the name server.


4:24 pm on May 23, 2012 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member

Thanks for the replies. I just got this from the Support people, does this sound reasonable / plausible?:

Let me explain in detail, You have the [VPS] with us which is allocated to you with 2 IP address

The Name servers provided to your server are (ns1.domain.co.uk & ns2.domain.co.uk) and both are registered with the IP address as
ns1.domain.co.uk =
ns2.domain.co.uk =
If you ping the name servers they will show you pointing towards there respective given IP address.

Apart from this in terms of your reported issue, The IP address behaves as a shared IP address for all the domains hosted on the same server. whenever you ping any domain hosted on your server this IP address will resolved. But if you check for the domain name "domain.co.uk" then its pointing to the which means that the domain name is provided with a specific and dedicated IP address.

Unfortunately the IP address which is provided for your domain name "domain.net" is which is already pointed for the ns2.domain.co.uk (name server), because of which your name server went to the cache of google. You can check for the IP address allocation on your server from the WHM
Login to the WHM >> Main >> IP Functions >> Show IP Address Usage

As of now if you wish to make it fix you need to either switch the domain name "domain.net" to the shared IP address else you need to purchase another a new IP address which we will add to your server and you can then able to allocate with the dedicated IP address.
If you wish to change the domain name IP address you can do this from the WHM itself
Login to the WHM >> Main >> Account Functions >> Change Site's IP Address

You are requested to please provide us with your confirmation whether you wish to purchase a new IP address for the domain name or you wish to change it to the shared IP address itself.
Awaiting for your feedback.

[edited by: Andy_Langton at 9:00 am (utc) on May 24, 2012]
[edit reason] Anonymised domains [/edit]


12:19 pm on Jun 1, 2012 (gmt 0)

10+ Year Member

I just notice this happen to my site too, is getting a new IP the only solution or can I change my site to a share ip?

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