I'm noticing a shift back to good old fashioned relationship marketing by phone and not some call center in a place i can't empathise with. Conversions are rocketing.
Folks are doing their research online and they're happy to spend an extra few dollars for this ( which allows localisation costs to catch up). So it makes me think of how Google might want to take advantage of this by skimming off some Android connection dollars. I wonder how far off it is and how important it is to prepare with phone numbers in content.
Any thoughts ?