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SMS Verification Required for Access to Google Account



3:21 pm on Feb 19, 2010 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member


I haven't logged in for the past week, but today, when trying to log in, I got a message saying that my account was disabled. It required me to post my cell phone number in order to get a verification code to access my account. What really alarmed me is a message at the top that said my account had been disabled because of either breaking rules of the TOS or abuse...blah blah blah.

Mmmmm... I have always been very white hat.

So I keyed in my cell number, got the verification code, plugged that in and now I have access to my account. No messages in the in-box, no clue as to why this happened. Do you think G just wanted my cell number?

So, has this ever happened to anyone else?


11:51 pm on Feb 19, 2010 (gmt 0)

WebmasterWorld Senior Member tedster is a WebmasterWorld Top Contributor of All Time 10+ Year Member

How many types of Google services are tied together under your account? Depending on how much privacy/sensitivity is involved, I could understand this step if Google picked up any sign that something might be amiss.

However, no, I have not ever had this happen. If you hadn't had your access restored, I would have been suspicious of some kind of phishing - in fact, I still do wonder about it. I'm sure that there are many people with Google accounts who have never even used SMS, so it seems quite peculiar to me.


3:24 am on Feb 20, 2010 (gmt 0)

WebmasterWorld Senior Member dstiles is a WebmasterWorld Top Contributor of All Time 5+ Year Member

Me for one - never had any kind of mobile phone and don't intend to start.

I've had requests a couple of times for a mobile number to send text to. In one necessary instance it was for one of my bank accounts and I phoned them directly. The other I went away.


5:31 pm on Feb 22, 2010 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member

Well... I have 19 services tied into that account. I checked each one and cannot find any problems. The 2 services I use the most are analytics (2 sites) and Webmaster Tools (12 sites). Must have been a glitch. I cut-n-pasted the verification code and all seems well. The only reason I became alarmed was at the top of the notification page that i was routed to, it said...

"Your account has been disabled because of a perceived violation of either the Google Terms of Service or product-specific Terms of Service."

I wish it was a bit more specific. Maybe I should get rid of all the blogs, groups, orkut, reader, notebook... etc. etc.


6:59 pm on Feb 22, 2010 (gmt 0)

WebmasterWorld Senior Member bwnbwn is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month

webdude I wonder if there was a person that tried over and over to get into your account with a bad password and the account was locked, and this was the way to verify you were the correct user.

I haven't ever had that either sounds like someone tried to hack your account.


4:58 am on Feb 23, 2010 (gmt 0)

5+ Year Member


This happen to me several times, even though I am using my G Mail account regularly. Now Google not even accepting my mobile number saying that your mobile number attempts are over. This real trouble to use other phones to get my account activated.

How to solve this issue. Any help, because yesterday also happen to me even though the day before yesterday i used my G Mail.

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