Google's Safe Browsing Block of our Site - How to Clear It

[chewy]

So we had a problem and got hacked - we think it was due to MS vulnerabilities.

The site is now malware free but when viewing with FireFox, Google is now serving a page from:

safebrowsing.clients.google.com/safebrowsing/diagnostic

Which informs that the site once was known for malware.

We've resubmitted through Google Webmaster Tools - but we're still getting this message a week later - with indication that the problem was there as recently as 2 days ago (not true!)

Pls, what are the basic steps for cleaning up a site and getting "blessed" again by Google?

Thanks,

-C

[edited by: tedster at 6:36 pm (utc) on Sep. 1, 2009]
[edit reason] clarified the url [/edit]

[tedster]

The best resource I can think of is this post on Google's Webmaster Central blog [googlewebmastercentral.blogspot.com].

(You'll want to be sure that you not only removed the malware, but also found and patched the security hole that allowed the hack and parasite hosting.)

[chewy]

They've abandoned that -- apparently I should look here:

[google.com...]

My preference would be to hear from trusted WebmasterWorld people - I have no idea if the google forums are as well moderated as this one is.

[tedster]

The steps are:

1) remove all the hacked pages
2) make your server secure

You can then use Webmaster Tools to make your request, but sites also get cleared automatically if they are cleaned up. Here are some other resources:

[webmasterworld.com...]
[code.google.com...]
[webmasterworld.com...]
[webmasterworld.com...]

[tedster]

but we're still getting this message a week later - with indication that the problem was there as recently as 2 days ago (not true!)

The "safe browsing diagnostic" above may help with that. Also, it can help if you browse your site using different user-agents, or even with a proxy server. Some of today's hacks are very deviously cloaked.

[chewy]

this is substantially more helpful - thanks!