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How to request a malware review

     

shogun_ro

3:58 pm on Jun 16, 2009 (gmt 0)

5+ Year Member



My site is now marked as distributing malware.
After searching of what can cause this, nothing found.
On help page Google state this:

"Once you have reviewed your site and are sure it is clean, you can can submit a request for review. Note that you'll need to verify site ownership before you can request a site review.

On the Webmaster Tools Home page, select the site you want.
In the Parts of this site may be distributing malware message, click More details.
Click Request a review.
We'll review your site and, if we determine that it doesn't host or distribute badware, we'll remove the identification from the search results"

The problem is that I can't find "Parts of this site may be distributing malware message" on my WMT account.
All my Google traffic is lost.

What can I do now?

ecmedia

8:59 pm on Jun 16, 2009 (gmt 0)

5+ Year Member



First verify ownership and then request a review. G responds within hours in most cases, provided it was an error.

tedster

10:07 pm on Jun 16, 2009 (gmt 0)

WebmasterWorld Senior Member tedster is a WebmasterWorld Top Contributor of All Time 10+ Year Member



Some website hacks are cloaked in various ways. For example, if you go to the page by direct navigation you do not see the hack - it only shows up if you are coming from a click on search results.

There are also lots of good resources linked from this article on Google's Blog:
Malware reviews via Webmaster Tools [googlewebmastercentral.blogspot.com]

 

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