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What happened? Very simply, human error...
Since each case needs to be individually researched, this list is maintained by humans, not algorithms...
We will carefully investigate this incident and put more robust file checks in place to prevent it from happening again.
Welcome to the forums, Mattoo - looks like we were typing at the same time.
[edited by: tedster at 6:11 pm (utc) on Jan. 31, 2009]
but this stuff makes you wonder how a giant like G can make such a nasty mistake.
But the sheer scale of this particular error is terrifying. It's no wonder the official blog statement came from so far up on the Google org chart.
Wow! Old tech still works! Who'da thunk it?
As for Google, I don't think they'll miss the billion or so lost in this little episode but somebody's probably going to lose their job.
We maintain a list of such sites through both manual and automated methods....
We periodically update that list and released one such update to the site this morning. Unfortunately (and here's the human error), the URL of '/' was mistakenly checked in as a value to the file and '/' expands to all URLs.
And yet, when was the last time you used Yahoo or MSN search for your OWN searches?
How something of this scale was allowed to happen with a live dc rollout without being checked and rechecked by teams of people really does amaze me.
If this can be allowed to happen to the core of the business they operate then anything can happen.
If Google was responsible for the same kind of problem in the UK once, but they let it happen twice, and this time universally - that would be a very serious lack of responsibility.
#*$! happens. Deal with it.