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Gone Supplemental due to Undetected 500 Error

Didn't realise site was returning 500 errors



8:21 pm on Mar 16, 2007 (gmt 0)

10+ Year Member

I'd noticed a severe drop in traffic, so after a bit of head scratching, I used the Google Webmaster tools and found that many of my pages were not being index because they were returning 500 errors (internal server error).

I hadn't realised this as the pages were loading fine in the browser and everything seemed OK, but a strange coding error was causing IIS to return this error.

Because of this, most of the pages from my site have gone 'supplemental' in the Google SERPS. I have fixed the error now and all pages are correctly returning 'OK'.

I can see Google happily crawling my site now - how long can I expect it to take for things to return to normal?


4:48 am on Mar 20, 2007 (gmt 0)

10+ Year Member

Hard to say - all sites are different. I would look for some impact in a month or so - but wouldn't start worrying until 2 months

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