Forum Moderators: Robert Charlton & goodroi

Message Too Old, No Replies

Bad Traffic Since big Google Update Last Week?

         

Content_ed

10:56 pm on Oct 5, 2006 (gmt 0)

10+ Year Member



We aren't in panic mode yet, mainly because our primary business isn't Adsense, but we are seeing a serious revenue drop on our site that I can't figure out. The click through on a couple of our strongest channels has been cut in half in the past week, but the ad targetting and advertisers are good and they're paying the same as always. It's as if half of our visitors on those channels have simply started ignoring the ads. We aren't a forum, they aren't repeat visitors for the main part.

I'm beginning to wonder if the latest Google update has changed the the traffic flow so much that a large number of our current visitors aren't ending up where they want to be and are hitting the back button. I suppose it's equally possible that we used to get a lot of visitors who didn't want to be here and left via ads, while the new visitors find exactly what they want and turn off the computer!

In any case, if it stays this way for another week I'll try looking at our stats for how long visitors are staying on site, see if there's been a change, but we are getting roughly the same number of visitors as before the big update. It's the first time I've seen a Google search update whose main effect, on us, is to kill our CTR:-)

Arctrust

12:32 am on Oct 6, 2006 (gmt 0)

10+ Year Member



Content_Ed

We have noticed the same thing...

We have 2 sites... 1 retail and 1 informational

The retail site has always experienced a slow down right after a G update - each and every one of them - but, we have always stayed in our position. In other words - we never moved in the SERPS and yet it always seems that people somehow lose their equilibrium when doing searches after a G update.

Now - with our informational site - we are seeing again the same thing - except that we lost first page placement - which wasn't producing anything - and all the other pages stayed right where they were and they are not showing the same earnings as before - almost a 90% decrease.

Traffic is exactly the same - but no one is clicking.

My advice is:
Stay put.
Leave everything alone.
Take the next couple of days on the chin.

Everything will come back within the next 7 to 10 days.

Google doesn't owe me a living - but when we play in the same sandbox - everyone eventually wins (something anyway)

ARC

trinorthlighting

12:41 am on Oct 6, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



We are seeing it as well, but we have noticed that the ads google is serving are really crappy and not related to our pages.

ken_b

12:41 am on Oct 6, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Stay put.
Leave everything alone.
Take the next couple of days on the chin.

Everything will come back within the next 7 to 10 days.

That's pretty much my normal style and it's worked very well for me. All too often acting too soon causes more problems than it solves.

On the surface it sounds to me like you guys are experiencing a shift in traffic sources. Are you sure your traffic is coming from the same places and on the same search terms?

Arctrust

1:01 am on Oct 6, 2006 (gmt 0)

10+ Year Member



Ken:

I think you bring out a good point...

Traffic as we see it seems to be coming from the same places...Organic and Referral in the same percentages...

The one exception is the loss of our home page on page 1 of the SERPS, but since that had a high bounce-off rate and no ads - we just lost the curiosity factor and therefore not all that critical.

I can't honestly say that I believe that people somehow lose their equilibrium but that is how all it seems to pan out.

Easier said than done - do nothing - but that always seems to work.

Nice to see that I am not the only one that stays put when everyone is feverishly altering things....

ARC

"People losing their equilibrium?"
No... I don't believe in Big Foot...(At least I don't think I do)

[edited by: Arctrust at 1:04 am (utc) on Oct. 6, 2006]

Genuine1

1:08 am on Oct 6, 2006 (gmt 0)

10+ Year Member



Well strangely my traffic increased by about12 percent overall and income and click through by almost the same percent from the beginning of the month. My traffic therefore seems to be better targeted and more of it.

Its easy to see because my stats are rock steady normally - probably because I have a bunch (12) of high quality niche hobby sites and around 5 to 7k of uniques per day.

Because there are a bunch of sites on different unrelated subjects the effects of weekends, holls, weather, seasons, etc all seems to average the totals out nicely! Income is also increadibly consistent. (around 100 daily for 3.5 years)So trends are easy to spot.

The changes are good for some and by definition bad for others. Its the luck of the draw! Or maybe the quality of the content? Maybe the algo got better at distinguishing good from bad? Or the other way around!

ken_b

1:34 am on Oct 6, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



One of the things I've noticed in time I've been hanging out here at WW (5 years today) is that this stuff seldom happens in a vacuum.

Looking around the Google News forum it's obvious other stuff is going on now too. I haven't even looked at the MSN and Yahoo forums, but it might be worth while.

Traffic shifts can be really sneaky and deceiving. It can actually look like traffic is normal but dig into it a bit and you can sometimes find subtle changes that make big differences when you add them up.

That's especially true if much of your traffic comes off long tail search terms. In that situation you can easily find the shift happening out on the 3rd+ word(s) in the phrase. Suddenly you're dealing with the motivation of the visitor and how that affects the CTR on ads.

Blue widgets for sale in yourcity
vs
Blue widgets events in yourcity

It's very possible that the two examples above would deliver visitors to the same page, visitors with very different motivations and with very different likelyhoods of clicking on an ad even if they used the same search engine. Another big difference in these two visitors is the likelyhood that they'll look at more than one page on your site. Digging around in your logs might be the easiest way to see whats happening.

I wouldn't bother unless it drags out for a while though.

hunderdown

2:26 am on Oct 6, 2006 (gmt 0)



ken_b, I think you've hit the nail on the head, at least as far as my site is concerned. I had a great September, and then the Google update seemed to be reducing traffic slightly and lowering my CTR. But the site was still at it's top or near-top position for the main phrases that bring me traffic. And it's a quality site, respected in its area.

However, I do know I also get a lot of traffic from many other phrases and variants, and I'm inclined to suspect that there were shifts there.

The important thing is to build your content, build up relevant incoming links, and not worry too much about minor shifts.

Content_ed

2:39 am on Oct 6, 2006 (gmt 0)

10+ Year Member



We'll stand pat and hope for the best. It's just funny how sharp the differentiations are. I'd expect these sorts of changes (run by rational algos) to swing the stats a tenth of a percent a day, but the Big G likes swinging for the fence. It's hard to say how much traffic is enough traffic to consider a single day's or week's results as statistically significant, but I'm pretty sure we're there. I'm OK with 10% or 20% variations, but a 50% drop is the same as a 100% gain, and to see that over seven days running is pretty scary.

Arctrust

2:46 am on Oct 6, 2006 (gmt 0)

10+ Year Member



I may not necessarily be like most of the "ol timers" here but I have been at it for about 5 years and I can say from my experience... wait it out.

Good luck!

Let us all know what you do and how you make out...

Keep us "posted"

ARC

helpnow

4:19 am on Oct 6, 2006 (gmt 0)

10+ Year Member



Greetings all! Feel compelled to chime in as what I'e read in this thread seems to match up in some ways to what we are witnessing right now.

We are an authority site, been aroudn for years, thousands of pages, great content, lots of inbound links, etc. etc. Had awesome rankings for years, lost much of it in March, gained it all back in August, lost it all again this past week.

Our numbers this past week are the curiosity: Our paid google traffic increased by 50% - we didn't touch anything. Our organic google traffic is down to a 1/4 of what it was last week. Meanwhile, and here's the kicker, although our revnue is understandably off by about 50%, our click to sale conversion rate is up by 50%...

So, yes, our traffic is down, too far down, but our conversion is up. Stillour traffic is down so much, that despite the uptick in conversion our revenue is still off. And, our spending on google ads has jumped.

But for sure, the traffic quality is better. I can't put my finger on it, bu it also feels that there is a regional affect somewhere...

Also, Froogle has jumped for us as well - more traffic, more sales.

Weird!

Still, I'd rather how it was last week than now...

And yes, we will also leave well enough alone, an wait it out, while we continue on with the things that matter: content, content and content.

helpnow

10:38 pm on Oct 7, 2006 (gmt 0)

10+ Year Member



Anyone notice any changes since last week? Now that it is the weekend again (updates seem to happen on weekends lately), I am curious to know i there is another google shift thiso weekend, and if anyone notices anything...

ken_b

10:56 pm on Oct 7, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



All I've noticed is that my traffic has been down about 5% this week, but my earnings are up just a bit.

andrewshim

12:47 am on Oct 8, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Content_ed and Arctrust...
I see i'm not the only one floating in the Google sea of doubt. My traffic has gone up 20% the last month largely due to my site breaking the top ten for my main key phrase, but HECK for the life of me... I don't know why clicks have gone down 80% these past 2 days.

I have noticed that my ads are targetted to my site's theme rather than to my page topic which may account for many long tail search visitors NOT clicking.

OK... I'll be a good boy and listen to the ol' hands here - do nothing. It ain't gonna be easy though...

Bewenched

4:43 am on Oct 8, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



The past two days have been really bad for us. Sales haven't been this low since the first week our site went online in 97.

gehrlekrona

4:44 am on Oct 8, 2006 (gmt 0)

10+ Year Member



I have a site that the CTR dropped almost 80% and I was using Google preview tool and actually viewing the site to see why people didn't click anymore. Iy was such a sudden frop so it was hard not to check it out.
I changed the section targeting and all I could but nothing helped so finally I emailed google. They actually got back to in a week or so and told me they had "fixed it" and "whaddyah-know......." the ads are what they should be now! Targeted for the site.
Not sure what was wrong and what they fixed.

andrewshim

6:13 am on Oct 8, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I changed the section targeting and all I could but nothing helped so finally I emailed google. They actually got back to in a week or so and told me they had "fixed it" and "whaddyah-know......." the ads are what they should be now! Targeted for the site.

I seem to be having the same problem. After including the section targetting, the ads are targetted to my site's theme and NOT to my page's topic.

helpnow

6:16 am on Oct 8, 2006 (gmt 0)

10+ Year Member



Bewenched - sorry - I feel your pain. Hang in there...