Forum Moderators: mack
Something to consider especially as your service gains momentum.
On an unrelated note, I got an advertisement in the mail for using MSN's marketing features. The one thing I noted about the advertisement was there was absolutely nothing of substance on it. It was basically a big glossy ad that kept talking about how well they were independently rated and that they were better than google or yahoo. Google, on the other hand, will send case studies with substance. These case studies are insightful and show the variety of reasons why i need to continue using their service. Perhaps something for yall to think about next time you launch a mail campaign.
Yeah. The entire universe collapses if MSFT waits a couple of days and releases the update on a Monday or Tuesday. I don't get your philosophy: why make your life harder when you don't have to? A few days difference is not giving Goog any advantage at all. Now, if MNS search crashed, I am sure MNSDude and the rest of the team would rush at 2am if needed.
Plus, if you do, you might be able to get away for a while; soon they will start dropping like flies as they start heading to your competition.
I still cannot find an answer as to why brazil, arabia / singapore, ninemsn ( Australia ) provide good solid clean results but the main site does not, this also applies to other majors.
Ninemsn in my opinion provides some of the best search results 'in the world '.
If you can get someone to 'spot the difference' in the algo I think you will have solved some of the biggest issues.
1. Is there a time-line for when we can start searching again on MSN? and get some what decent results or do you suggest using msn brazil or japan?
2. Will there be and improvment soon, or next year?
3. Results are getting worse each day not better, any explanation for this progress?
4. MSN should have left it the way it was before this update, and worked on improving results on a test server, that way you would not keep going down for user's using msn search.
When several people say they're unhappy, it's helpful if we can find a pattern, which I why I've asked many people for specifics (and we appreciate very much the people who gave them to us). The fact that some people in the US think our Saudi Arabia search works better for their queries has been a puzzler as well, but we've taken that feedback seriously and tried to understand it. I can definitely say that this dialog has been worthwhile for us.
Following another rule, I'm not going to preannounce anything here. However, it's fair to say that we have some things in the works that we think will fix at least some of your problems over the course of the summer. Try to be patient, though; summer is just getting started.