Forum Moderators: mack

Message Too Old, No Replies

MSN: Wildly fluctuating serps

driving me insane

         

JenniferL

9:56 pm on Jan 9, 2006 (gmt 0)

10+ Year Member



What on earth is the deal? For the last 6 months almost every listing we have in MSN has been wildly fluctuating - I mean really fluctuating. We will be the #4 listing on page one, then 1-2 days later we are on page 20, then back up to page 2, then back to page one, then dropping to page 10....it goes on and on. 99% of our listings are NEVER in the same place or even the same page for more than 36 hours. We only have one listing that remains stable; the rest are all over the board. Any insight you pros can give me? Thanks!

BillyS

5:50 pm on Jan 10, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



MSN promised to update their SERPs a lot - something tells me like every 48 hours. I've seen big changes every couple of months. I've also been experiencing wild swings in position.

I suspect we will see a big change early in the first quarter of this year - as the engine itself celebrates its first birthday. IMHO some results are very good, but MSN still seems to be having a lot of trouble detecting spam.

MSN introduced neural networking into their search engine mid-2005. With this technique you should expect the engine to get better over time - it learns from interactions with users. So for example, if the network is being "trained" and you search for "car rentals on Mars" if the results are not appropriate, the user trains it by "saying" too much spam or the car rental was right, but geotargeting was wrong.

All this means is that the algo should be expected to improve with time. Right now, I agree, it seems a bit unstable.

twist

6:00 pm on Jan 10, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



For indexed pages on msn. I started at one, stayed their for a about a month. Then went to 600 for few months. Then 800+ for awhile. Then back to one for a few weeks. Then to 90 with a slow crawl to 100. Then it dropped back to 75 for about a month. It recently started climbing again and is now at 112. I wish they had a sitemap setup like google so I could begin to understand what exactly they are doing.

timster

7:54 pm on Jan 10, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I've noticed something else varying wildly with MSN:

One week MSN will be sending users to the "detail pages" of my major site, and the next to the site index, and so forth. Right now I'm getting more traffic to the "section header" pages.

The search phrases with which MSN users are finding the site are changing just as fast.

WebPixie

7:20 pm on Jan 20, 2006 (gmt 0)

10+ Year Member



I've also noticed that MSN sometimes has extreme differince in reults based on capitaliation of search terms. Like searching "blue widgets" as opposed to "Blue Widgets" or even "BLUE WIDGETS". A few days ago a site of mine was 5 for lower case and 16 when capitalized.

Jordo needs a drink

9:08 pm on Jan 20, 2006 (gmt 0)

10+ Year Member



I have one site that fluctuates all over the place similar to the original poster. It's on page one for a few days, then no where to be seen for a few, then page 2 for a week, and then page one again.

I have another site (different key words) that is pretty stable and doesn't move much.

twist

12:35 am on Jan 21, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I last posted 10 days ago. Since then my site jumped to 160 indexed pages. Today it is now at 210. I checked for a 3 keyword phrase that gets 5,856,235 results and I am number 23 today. For one keyword with 270,865 results, I am number 15. I will check back in a week or so and see where they are at.

twist

5:01 am on Jan 28, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



About 7 days later,

738 pages indexed

Same 3 keyword phrase #28 out of 5,896,575

Same single keyword #10 out of 257,597

JenniferL

5:17 am on Jan 28, 2006 (gmt 0)

10+ Year Member



Mine are still completely unstable. I used to have one keyword that was stable....not anymore. The other day it dropped from #3 to #60 and has been fluctuating ever since. I'm really disappointed because finally I were getting somewhere in a search engine. Too bad the search engine in question is schizophrenic.

Miop

10:47 pm on Jan 30, 2006 (gmt 0)

10+ Year Member



I also would like to know what is going on - my site is well established and used to get regular MSN referrals from reasonable serps, but now even though MSN indexes or site thoroughly and regularly, we hardly figure for any searches at all and barely get a click from MSN at all.

lgn1

7:45 pm on Feb 1, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



We are in the same boat as you MIOP

Back in November we switched to a dedicated server hosted in the USA, just in case we were being penalized for hosting our .com domain in Canada.

We even converted our site from dynamic to static and we have over 500 pages in MSN, but we are nowhere to be seen, in searches and we get 4-5 hits a day.

We are in a niche market so ranking high should be easy.

We hear all these stories about MSN being so easy to rank in, and I am just spining my wheels.

Jordo needs a drink

3:13 am on Feb 2, 2006 (gmt 0)

10+ Year Member



Since my earlier post, I hit page one again for a few days, but am now no where to be found again. Based on history, I'll be on the front page again in a few days.

Dijkgraaf

5:44 am on Feb 2, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Sounds like they have thrown a random number generator into the ranking system, just to drive all these SEO junkies insane :-)

Receptional

3:31 pm on Feb 2, 2006 (gmt 0)



Interesting observations.

My question would be "why does this happen?". I doubt that a randon number generator is the cause. There must be more method than this to the madness. Here are some thoughts - just thoughts - but what do you think?

    1. The algorithm is reacting to user behaviour with too little data

It is entirely possible that MSN is varying results based on whether people click through. Much like the old Direct Hit technology and certainly something mentioned in Google's patent, but probably implemented differently. If MSN had a larger sample to play with, then the results would be statistically less erratic, but because of their current market share, MSN makes "decisions" based all too often on the "long tail" effect. The long tail is statistically a nightmare to make predictions for, as anyone trying to do CPA optimisation on PPC will have noticed. Testing this, we would need to ask whether the very high frequency - one word - phrases fluctuate less than the lower frequency two or three word phrases.

    2. The algorithm is using a factor that isn't directly related to the web site's internet presence

For example, the results could turn up based on which websites are hosted in particular timezones and so might be open for business at the time of the search. Very unlikely - but maybe you can think of other factors along these lines. Maybe MSN has done some research to say that results are much better on sites with changin content only for 3 days after MSNbot looks at it (I am really guessing here... but just trying to offer explanations). Testing this should be easy I guess.... leave pages for a while and test the fluctuation and then strat cahnging content and test the fluctation.

    3. MSN could be varying elements of its algorithm on a sliding scale to test the effects on average

If you have seen Yahoo's "mindset" search page, this could make sense to MSN. They might be running ongoing testing that tweaks one factor of the algorithm at a time and measure the click through success. This would account for sparodic differences in rankings, but one would assume that in the longer term, MSN would decide what - on average - offers the best success for its users and then you would expect the results to settle down.

Are any of these theories plasuible or sensible explainations? Or are there others that jump to mind?

Dijkgraaf

7:18 pm on Feb 2, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



If you actually look at the Search Builder option Result Ranking, you can actually vary some of the factors that effect ranking yourself via three sliding scales marked
Update Recently-Static
Very Popular-Less Popular
Approximate Match-Exact Match
Of course that will only affect the ranking in the searches you are doing rather than everyone :-)

Jordo needs a drink

3:07 pm on Feb 8, 2006 (gmt 0)

10+ Year Member



Something I've noticed, when I'm not on page one or 2, and I'm no where to be found, I can't find my home page via a search for my domain name. But, when I am on page 1 or 2, it's my homepage that is. It seems like it's not really a ranking shuffle as it is more like pages in and out of the index.

I wonder if it's like a datacenter thing (kinda like google), where different data centers serve msn.com at different times, and they don't all have the same pages indexed or ranked the same.

twist

3:36 pm on Feb 8, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



It has been 10 days since my last confession,

Jan 8,

112 pages indexed

Jan 10th,

210 pages indexed

3 keyword phrase #23 out of 5,856,235

single keyword #15 out of 270,865

Jan 28,

738 pages indexed

Same 3 keyword phrase #28 out of 5,896,575

Same single keyword #10 out of 257,597

Feb 8,

723 pages indexed

Same 3 keyword phrase #39 out of 5,617,704

Same single keyword #18 out of 261,432

I have changed nothing on the website during this time.

Jordo needs a drink

3:58 pm on Feb 8, 2006 (gmt 0)

10+ Year Member



"It has been 10 days since my last confession"

LOL, I felt the same way on my earlier post.

I haven't been keeping track, but as of right now, I'm no where for the 2 word keyphrase, my home page is missing, and 233 pages indexed.

When I'm back at page 1 or 2, I'll post what it looks like.

Jordo needs a drink

1:03 am on Feb 11, 2006 (gmt 0)

10+ Year Member



Ok, now my home page is back. But I can't find my site for the same 2 keyword search. Down to 224 pages indexed.

I guess this means I won't make it back to the 1st page now? I'm usually back by now.

sugarrae

1:42 am on Feb 14, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



>>>It seems like it's not really a ranking shuffle as it is more like pages in and out of the index.

That happens with a lot of sites on a regular basis. However, from what I track, there was an update in the last few days of some kind - which is totally seperate from the "in and out" bounce that is always going on. Rankings shift a lot in MSN, but the shift a few days ago was more drastic in nature in the SERPS I watch.

Jordo needs a drink

3:43 pm on Feb 14, 2006 (gmt 0)

10+ Year Member



Well, I'm back on the first page for my 2 keyword phrase. Now I have 234 pages indexed. When my homepage was missing (earlier post), I only had 233 pages indexed.

followgreg

11:09 pm on Feb 14, 2006 (gmt 0)

10+ Year Member




I also see most legitimate pages back on and kicking good. Weird...

twist

12:13 am on Feb 17, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Jan 10th,
210 pages indexed

3 keyword phrase #23 out of 5,856,235

single keyword #15 out of 270,865

Feb 16th,

1,234 pages indexed

3 keyword phrase #132 out of 5,227,576

single keyword #14 out of 249,204

I'll agree with the wildly fluctuating serps theory.

Robert Charlton

7:33 am on Feb 17, 2006 (gmt 0)

WebmasterWorld Administrator 10+ Year Member Top Contributors Of The Month



Receptional - Very interesting. I'm pulling out just chunks of your post in order to reply to the parts that jump out at me...

My question would be "why does this happen?"....

1. The algorithm is reacting to user behaviour with too little data
It is entirely possible that MSN is varying results based on whether people click through....

3. MSN could be varying elements of its algorithm on a sliding scale to test the effects on average....

...Are any of these theories plasuible or sensible explainations? Or are there others that jump to mind?

The thought hit me the other night that they might be varying their results to test out various parameters and then trying to use some automated measure of user satisfaction to feed back into the system and readjust the algo... in other words, sort of a combination of #1 and #3, but perhaps with some randomization thrown in.

As I was spinning my wheels about this, one of the things I wondered about was whether, if they did this, they were topic-area specific, or whether they might be applying an "algo" derived from an overall web sampling to every topic area (or, vice-versa).

I also wondered, if the results were randomized and user satisfaction was then measured and applied to an algo, whether an unkowledgeable-majority of searchers might then serve to drive the algo to produce less and less relevant results. ;)

Anyway, I think you're on to something.

Jordo needs a drink

3:11 pm on Feb 23, 2006 (gmt 0)

10+ Year Member



Just wanted to say that even with the algorithm changes and rollbacks, this pattern is still going on. Was on the first page yesterday for a 2 word keyword phrase, now today, I'm no where to be found again. My home page is missing again even though I now have more pages indexed. Up to 2,658 pages indexed without my home page.

I honestly still think this is a datacenter thing. I think msn has a couple of data centers that don't have my home page. When those get put online or rotated in, I lose my rankings for those 2 keywords because my home page is missing on those datacenters. When the datacenters that have my home page go online or rotated in, then I resume my normal rankings.

Does anyone know if MSN has a sitemaps type process similar to Google? If they do, maybe I submit one and get those problem datacenters to pick up my home page.

It just makes no since to me that they would have over 2,000 pages indexed without my home page, but only on some datacenters, as all the others have the home page.

It's worth noting that when I am ranked on the first page, it's my home page that is.

RichTC

2:38 pm on Feb 26, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



changes again today in the SERPS

- Dump blogs and sites with less than 10 pages i say. Im sick of seeing Cr@p in the msn serps thats either bogg related or spam junk thrown together. A site can spam the serps easily by creating a five page keyword blog with a link to it from its main site and a link back to it from the junk site. Both will rank.

- without any authority site structure i think msn will continue to struggle.

Best thing they could do imo is charge for a directory listing and use own edited data for the serps - once in and listed at least they can be 100% confident that the sites in the serps are not a) a spam sites b) Junk and C) of enough quality to deserve a listing.

I cant see any other way out of this. I see far to much junk in the serps and when they do something like address the sub domain issue they take all sub domains out including quality ones that should rank!

Swebbie

8:39 am on Feb 27, 2006 (gmt 0)

10+ Year Member



I just sold a site and the new owner told me he was seeing the homepage on page 1 of MSN SERPs for the main keyword, while I was seeing it on page 5 at the same time. We do not live in the same part of the country, so that seems to indicate that MSN may be rotating data centers (assuming they have them) or some kind of geotargeting is going on. Whatever it is, I've seen sites in the last 2 weeks that were solidly on page 1 for months (one of them for 18 months) now fluctuating from page 1 to as far down as page 7 or 8, and the changes seem to be happening every couple of days. For what it's worth.

caveman

8:49 pm on Mar 5, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Just tuning in after a few weeks out of the loop. Today I notice that at least in the 20 or so categories that we pay a lot of attention to, their SERP's have move back directionally towards some of the resuts that were discussed here [webmasterworld.com].

These don't look quite as bad as those did, but same sorts of issues, to a lesser degree. There must be something about what they were trying then that they really wanna get back to. But IMO, all that's happened is that these SERP's I'm seeing right now are half as bad as that update, not fully as bad. (I'm not talking about our own sites, which are about breaking even again...I'm talking about general quality/relevance etc.)

ramachandra

5:24 am on Mar 7, 2006 (gmt 0)

10+ Year Member



Today my site is on 1st for all keywords in my niche.

Anybody seeing SERPs changes today?

BNiUK

9:09 am on Mar 7, 2006 (gmt 0)

10+ Year Member



I'm seeing changes today. Previously we were #1 for our business name, #7 for a 2 word kw and page 6 for a serious money kw.

Today were are still #1 for the business name and no where in the serps for the other kws.? The amount of pages indexed has gone up though from around 90 to 500!

Whats also interesting is that ALL my major competitors that hold the first 2 pages of results in google and yahoo are nowhere to be seen in msn either!

Strange....

This 31 message thread spans 2 pages: 31