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XP pro shutdown problem

...it won't!

     
8:32 am on Jul 18, 2003 (gmt 0)

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I've just loaded XP pro and when I shut down, it goes through the ritual and tells me "windows is shutting down"...and never does!

Any ideas chaps, thanx :)

[edited by: mivox at 10:22 pm (utc) on July 18, 2003]
[edit reason] fixed typo [/edit]

8:38 am on July 18, 2003 (gmt 0)

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The "off button"? ;)
8:42 am on July 18, 2003 (gmt 0)

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You'd think that would be the solution but sadly not...great idea though :)
8:46 am on July 18, 2003 (gmt 0)

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The power cord? ;)

(sorry, I just couldn't resist)

Seriously though - how long have you let it alone? It can take a very, very long time if you have lots of files on your desktop, my docs, temporary internet files etc. I've seen PC's (not on XP, but 2k) that have taken 25 minutes to shut down.

8:49 am on July 18, 2003 (gmt 0)

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I've just put XP on, before if was 98 and shut down instantly.

My feelings are that IO need to tweek something in properties but it is only a feeling and I don't know what, where and how.

9:08 am on July 18, 2003 (gmt 0)

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Correction!

The message says, "it is now safe to ....bla bla bla"

But the off button won't work.

It works to switch back on again.

9:28 am on July 18, 2003 (gmt 0)

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I dislike computers which don't have a reliable off button. Look at the Terminator films for an example. (Oh, and I saw a new Terminator 3 trailer last night. That is going to be *the* movie of the summer.
9:32 am on July 18, 2003 (gmt 0)

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>But the off button won't work<
Press the off-button for some seconds.
Sometimes a quick press is for starting / restarting and a long press (4 to 10 seconds) will switch it off.
10:53 am on July 18, 2003 (gmt 0)

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onlineleben >>> genius!

Thank you - it worked!
:)

Peter

12:45 pm on July 18, 2003 (gmt 0)

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That's a thing now, having power buttons be not for powering the computer off. It drives me nuts. My PC, you have to hold the button down for 5 seconds, which is a long time to push a button. And I just got a new Mac, and when it was hung up (connected to a server that went down, and OS X couldn't recover) I had no way to restart it. The 3-finger salute doesn't work because they took the power button off the Mac keyboard! So I held the power button in the back down and it went to sleep, not off! I had to get the book out and look it up, and it says "5 seconds" but I counted and it was closer to seven. Man... It just makes me want to pull the power cord out of the back. Just to prove that I *can*.
12:51 pm on July 18, 2003 (gmt 0)

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Let me guess .... It's a Dell
1:04 pm on July 18, 2003 (gmt 0)

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Compaq ....but I'm sure they're out of the same stable!
3:05 pm on July 18, 2003 (gmt 0)

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Power cord always works here:) XP PRO crashes all the time anyway. It's far better than Win ME though.

The system has recovered from a serious error, please tell Microsoft about it

or something like that at least 3X/day

3:18 pm on July 18, 2003 (gmt 0)

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It's far better than Win ME though.

Coding basic into an Apple IIe was better then Win ME.

3:25 pm on July 18, 2003 (gmt 0)

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Let me guess .... It's a Dell // Compaq ....but I'm sure they're out of the same stable!

Definitely not the same stable, personally I view it as the difference between a Honda and a Merc S class.

Never had a problem with Dell's comps, but as for Compaq euh! They have nearly spent as much time in the repair shop as they have in the office!

5:00 pm on July 18, 2003 (gmt 0)

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>not the same stable

Nope.

Compaq bought Digital, which was a disaster for my company (old-skool medical software, command-line stuff mostly), as we relied heavily on Alpha servers. Ugh. We've been scrambling for five years to get our crap to run on Windows (it's not a quick scramble, especially when you've had to lay off most of your staff). What a mess. Compaq is a joke. I can't believe we were dumb enough to buy our regular PCs from them, except that we do everything we can bargain-basement. Which is tiring and usually ineffective in the end.
And nobody, but nobody, will buy an Alpha server that says Compaq on it. People won't even take the concept seriously. Yeah I know they were already obsolete, but at least they were respectably old and obsolete. Now they're just cheesy and obsolete.

10:02 pm on July 18, 2003 (gmt 0)

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Power cord always works here XP PRO crashes all the time anyway. It's far better than Win ME though. The system has recovered from a serious error, please tell Microsoft about it or something like that at least 3X/day

Wow. That is really weird. I have nothing but stability with XP. Have ever tried using system file checker from the command prompt?

start > run > cmd > sfc scannow

You'll need to have your install CD in the drive because it grabs stuff from the CD to repair.

Good luck.

10:57 pm on July 18, 2003 (gmt 0)

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Sometimes something is hanging up and won't let the system shut down. I had that all along with Win98 until recently - it was dialup networking that wouldn't shut down.
1:29 am on July 19, 2003 (gmt 0)

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I have the same problem with XP for the past couple of months, it won't shut down anymore, I have to use my reset button to reboot the machine, nor will it log off other users without resorting to ctr-alt-del!

I'm going to try that <quote>start > run > cmd > sfc scannow </quote> patrick and see how it goes.

2:41 am on July 19, 2003 (gmt 0)

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Also you might try considering doing a complete install. I have noticed that sometimes the upgrade doesn't transfer all the DLLs(?) correctly.
2:57 am on July 19, 2003 (gmt 0)

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...5 seconds, which is a long time to push a button

not if it saves your data. This is put into place to keep your system from being shut down at the wrong time, such as you accidently bumped the button. If it happens your system is suddenly powered down, everything your working on is lost and may corrupt your drive(s).

The pause is there, be glad it is. Just the other day was working on a fairly new HP, had my arm across the front trying to see if the nic was on board or pci, but I shut the system down cause HP did not think when they allowed the power button to stick out further in front than anything else. (?). But, thats HP's problem, not yours. She had email open, accounting software running, printing , etc. ...she was just smart enough to have everything backed up first though!

..if it has not happened to you yet, someday it will.

------------------------

peewhy >> just had the same exact thing happen with a new install of xp on an older Emachine. Shut down with win98 fine, not so with xp. Turned out to be a bios problem and a new chip fixed it, you may try checking there.

[added]
xp 'Home' edition, clean install after drive format(ntfs)

6:38 am on July 19, 2003 (gmt 0)

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Hanging on the shutdown screen has been a problem on certain installations since Windows 98.

such as you accidently bumped the button.

Yes. My first PC was a 386/20 from Gateway 2000 (the kind where the chassis weighs more than most refrigerators). Anyway, the reset button stuck out in front, and only needed a tap to make contact. After bumping it a few times, I ended up removing it and using a pencil to reset.

10:27 am on July 19, 2003 (gmt 0)

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I was having the same problem with the shut down and this fixes the problem

Right click on your desktop and choose properties
from the pop up box choose screen saver and then click the power button
from the top menu choose APM and put a tick in the Advanced Power Management box

This will shut down the PC in the normal way without having to hold your finger on the button

11:02 am on July 19, 2003 (gmt 0)

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check the bios for the pwr shutdown 0sec - 5sec - never

dave

2:40 pm on July 19, 2003 (gmt 0)

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For some reason I can't get into the BIOS, the monitor goes strange, with diagonal distorted text!
4:54 pm on July 22, 2003 (gmt 0)

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peewhy,

Windows hangs when it cannot shut down a program or process running in the background.

On all ATX motherboards (most modern PCs) you have to hold the power button down for 4-5 seconds. This can be set to "instant off" in the BIOS (usually)

Use the services button to see what's running in XP. A lot of it can be turned off. There are numerous optimising sites that tell you which services can be turned off. It'll also give you a faster PC. Automatic updates! Rubbish. Turn that one off first and NEVER do a Windows update unless it promises to solve a particular problem you have.

Also, disable your network card temporarily and see if you still have the problem.

Use control+alt+delete to call up task manager and individually shut down programs. A bit of trial and error will tell you which is the dodgy one. Use Start>Run>Msconfig to turn it off.

Set your power setting all to "Always on". Sleep/suspend and the one million other power saving features are problem features on many machines.

Diagonal coloured text in the DOS/POST (pre-Windows) screen is a faulty video card/connection.

Best of luck.