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$304,000.00 Unpaid Earnings

         

adamallen

10:52 pm on Aug 27, 2005 (gmt 0)

10+ Year Member



Google terminated my account with $304,000 [2 months ]in unpaid earnings. Have I successfully been paid these types of sums before by AdSense, yes.

I run one of largest travel websites on the web. What would you veteran webmasters do in this situation, assuming you have no honest idea as to who is behind the "invalid clicks" that were supposedly generated. I'm not interested in one line off the cuff comments. I'm only interested in real "in my shoes" replies.

elguapo

2:34 am on Aug 28, 2005 (gmt 0)

10+ Year Member



My partners and I are by no means rich men and women as individuals.

I wonder why the poster's got 2 months of unpaid earnings? If I earn $150,000 a month, I definitely would not let that sit on Google's account. I would make sure that that money goes to my account immediately, and not accumulate at Google. Imagine, if the poster got the first month, then at least the poster already had $150K in his/her account - and lost only the other $150K+ after G banned the account.

Just wondering on that point. Especially if they are by no means rich. (BTW - $150K a month is $1.8 million, which in my books can already be considered "rich" (not filthy rich, just rich)

[edited by: elguapo at 2:37 am (utc) on Aug. 28, 2005]

AlexMiles

2:36 am on Aug 28, 2005 (gmt 0)



>What's the "We've already been approved for Yahoo ads" have to do with his alleged current AdSense dilemma?

Its a reply to a suggestion I made.

europeforvisitors

2:37 am on Aug 28, 2005 (gmt 0)



What would you veteran webmasters do in this situation, assuming you have no honest idea as to who is behind the "invalid clicks" that were supposedly generated. I'm not interested in one line off the cuff comments. I'm only interested in real "in my shoes" replies.

I've been the victim of click attacks on two different occasions. In each case, I e-mailed Google about the spike in clicks and revenues, they said "thanks," and that was that.

Once or twice before that (back in 2003 or early 2004), I got automated warnings that invalid clicks had been detected on my account; I wrote back to say that (a) I hadn't clicked on my ads; (b) I could provide server logs if that would help them track down the source; and (c) an examination of my site would make it clear that I was in business for the long haul and wouldn't be foolish enough to endanger my AdSense account with fraudulent clicks. Google Support sent a boilerplate reply that said, "OK, no problem, but don't generate any invalid clicks" or something to that effect.

As a a colleague in the travel sector, I'm curious to see the site that aroused Google's suspicions. How about StickyMailing the URL, since you weren't able to include it in your profile?

Powdork

2:46 am on Aug 28, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I wonder why the poster's got 2 months of unpaid earnings?

Because by the the time it happened (24th), G had not wired July earnings. So there you have all of july and 24 days in August.

hyperkik

2:47 am on Aug 28, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Take my story with a grain of salt, as I know you will. Know in the back of your minds that huge unpaid AdSense earnings are a liability, regardless if you're an AdSense veteran or not. Whether your cousin Jim Bob clicks your ads or not, it makes no difference, remember that. You are not protected from "invalid clicks", why you ask, because no one is. Yes, that's right Mr. I have an ultra clean white hat website with filtered traffic. So do I.

Posting anonymously will inspire people to take your account with a grain of salt. Posting with your real identity won't change that, although you will likely get a more direct response (as with the 90% of "unfairly terminated" threads which end with discovery of the cause for termination, or the remaining 10% which sometimes shed more heat than light on the cause of termination).

I don't personally believe that Google is in the business of biting off its own nose to spite its face - so I do think they believe they have very valid grounds for the termination. (And the fact that they withheld last month's payment should have alerted you to that probability.) It now falls on you and your partners to convince them otherwise. We don't have enough information to judge, and even if we did... we can't reinstate you.

elguapo

2:56 am on Aug 28, 2005 (gmt 0)

10+ Year Member



LOL Powdork. Thanks for the explanation. Guess I'm half dead now. Better go to sleep. Man, that is a lot of moolah, if true.

Powdork

3:25 am on Aug 28, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



From the original post
Google terminated my account with $304,000 [2 months ]in unpaid earnings. Have I successfully been paid these types of sums before by AdSense, yes.
Have they actually said they are not going to pay you, or have they just not paid you yet? They may be deciding on a suitable % after researching clicks or it may be a review that will be lifted later. Wait for a real reply, try the phone, do whatever to contact a real person. It could be a combination of the typical lag between sending of email to it actually being read by a human combined with the weekend.

miedmark

3:33 am on Aug 28, 2005 (gmt 0)

10+ Year Member



Personally I don't believe this thread at all. As mentioned many times before - 300 k and you're wasting your time posting this? Seems fishy to me. Either you are trying to ruin big G's reputation or you're just playing with people's heads (or at least trying).

If someone owed me that kind of money I would think my every move 3 times. I think this is big BS.

Heartlander

3:38 am on Aug 28, 2005 (gmt 0)

10+ Year Member



I like the "shill for Yahoo" conspiracy theory....LOL!
It doesn't make me want to run right over there, it simply makes me want to start writing until my fingers bleed to get anywhere near that kind of income- regardless if it is real or imagined!

So....any theorists have a clue what site it is?
That's what stickies are for...hehe.

Sobriquet

4:14 am on Aug 28, 2005 (gmt 0)

10+ Year Member



Here are my thoughts.

This thread started on 10:52 pm on Aug 27, 2005 and that was the time when most payments were already released. If the ban had come on august 27, the payment for july had been released by then. It means if the ban was imposed, only 1 month earnings shud have gone, not two months.

If it was week or 10 days before 27th, then you posted it a little late than this happened in the forum. People usually come here in hours of getting a ban letter and this delay is possible but unusual. You may be busy interacting with google i guess. but then if no reply with them, you waited for some days before putting it for discussion here .

You had posted on 16th that you have a low eCPM. If you had a low eCPM, then your account was working on 16th . - right?

The huge amounts you have mentioned as earings from a travel portal means that your portal would have multiple sources of income , not just adsense. I dont know of any large portals capable of making $150,000 per month who do not have alternative sources of income. This means , I assume that your income is far above $150,000 per month. Still you dont have a lawyer.

Gooogle , if it pays you $150,000 per month, then must be itslf earning a huge chunk on yur earnings from advertisers. They will not kick you without any research.

--

Moreover, you are a new user apparantly, joining on august 23, 2005 and yoru first post talks of significant eCPM decrease from August 16 .

So assumingly, your eCPM reduced around 16th and within 2 weeks you were banned.

---

You also seem to be well versed with adsense and adwords.

---

I still see a lot of gray areas ... dont you?

ebuilder

4:47 am on Aug 28, 2005 (gmt 0)

10+ Year Member



First diasbled post was on 08/24: [webmasterworld.com...]

Also seemed to be concerned about more than just click fraud. First described loss for "I" then on this post described the loss for "We".

Standard email for a site making $150.00 yes, $150K don't think so.

IMHO

asp4bunnies

5:27 am on Aug 28, 2005 (gmt 0)

10+ Year Member



I just want to jump in again and say that I personally know of a case where Google owed $45,000 for one month's earnings and also provided boiler plate letters in replies to any inquiries about where the money is. Google did reverse itself after further examining the logs, reinstated the account and did pay, but not before a lot of hair pulling, lost sleep and ulcers ensued. And no, they didn't treat it as more important because it was a huge amount of money. It got the same treatment, customer-service wise, that a $100 month termination would have received.

So what he's saying is possible. Don't let the size of what he's claiming make you think Google treats it any differently. All publishers are treated as publishers regardless of earnings (it's the premium publishers who get the good treatment and a phone number to call).

I will be frank and say that it seems to me his real reason for posting this here seems to be nothing more than revenge against Google via forum propaganda.

It's certainly not to "seek advice." Go seek a lawyer.

bnhall

5:37 am on Aug 28, 2005 (gmt 0)

10+ Year Member



So supposedly:

- the operator of "one of the biggest travel sites" on the web
- generating $150k+ a month from Adsense
- joined WW two weeks ago?

I don't buy it either. How'd he get so successful without WW?

Fryman

6:25 am on Aug 28, 2005 (gmt 0)

10+ Year Member



Why was he casually asking about why people get baned a few days ago, and now he is sudenly mister big shot earning $150k a month and threatening to bring lawyers in and similar nonsense?

Just doesn't make sense...

drcpr

6:27 am on Aug 28, 2005 (gmt 0)



I may be very 'uninformed' but it would seem to me you & your staff would need to spend a lot of time generating these supposedly illegal clicks to accumulate that much $$$

europeforvisitors

6:44 am on Aug 28, 2005 (gmt 0)



it would seem to me you & your staff would need to spend a lot of time generating these supposedly illegal clicks to accumulate that much $$$

I believe the term used was "invalid clicks," which can cover a multitude of sins.

tigger

7:01 am on Aug 28, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



for 300k I wouldn't be wasting time on a forum I would be getting legal advice

James

7:19 am on Aug 28, 2005 (gmt 0)

10+ Year Member



Would it be too much to ask to invite ASA to comment?
The original poster is either genuine or bogus. Either way this sort of thread can damage Google, bearing in mind although the amounts discussed is large, there are just too many complaints generally about google and its agreement with independant contractors, and they way they operate.

If but for no other reason this sort of thing is very bad PR for them.

May I also point out that the owners or operators of these forums can also become implicated insomuch that they are republishing was is prima facie defamatory material against a public corporation.

The claim could be valid, if he has high paying searchterms on a website that gets mega visits a month, $150K is possible as we all know. At say $20 a pop it can mount up!

[edited by: James at 7:24 am (utc) on Aug. 28, 2005]

funkymonkey

7:19 am on Aug 28, 2005 (gmt 0)



What's the url of your travel website? I'd like to take a look and see if you don't mind.

Powdork

7:22 am on Aug 28, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Would it be too much to ask to invite ASA to comment?
I doubt if any Google rep will ever reply (nor should they) in a thread where legal actions have been brouht up.

MarkHutch

7:24 am on Aug 28, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



for 300k I wouldn't be wasting time on a forum I would be getting legal advice

Ditto. This thread is becoming an urban legend. I've already seen it linked to on three different forums. Do you think Google killed JFK?

uk_webber

7:24 am on Aug 28, 2005 (gmt 0)



Why should he post is URL to anyone? People will either steal his content or click attack his ads or both!

Vishal

7:25 am on Aug 28, 2005 (gmt 0)

10+ Year Member



Also if you win the case, I *think* compensation for punitive damage would be *Way way way* more than 304k. So in any case if you believe you have valid reasons for the claim, then you should have no time finding good attorney.

You might also want to ask yourself:

Have you received similar large amount (don't have to be same but +/- few k) checks from google?
What was the amount of checks you received the months before this issue.
Keep the web log for your website during this and previous months, it case goes to court, it might come in handy.

Fryman

7:25 am on Aug 28, 2005 (gmt 0)

10+ Year Member



If but for no other reason this sort of thing is very bad PR for them.

And that is the exact thing this guy is trying to create, he is just someone who got banned and when he realized that he wouldn't be getting back in the program he invented all this drama hoping to cause a scene and hurt Google in some way.

Just take a look at his first thread and then at this one, it doesn't make sense that he started out asking about why Google bans people to now claiming that he has lost $300k and his rep won't reply and all this nonsense

Please, people, don't fall in his trap

wanderingmind

7:29 am on Aug 28, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



The negativity in this thread is a litle too much.

Sure Google can make a mistake. Sure This could be a shill for Yahoo. Sure he could have generated invalid clicks. Sure he could have been a victim of an organised click attacks.

And I am certainly not going to believe that without WW, once can't make that kind of money. WW is a great help, probably the best, but it sure is not the only way.

Essentially, we haven't got any data to judge anything either way. So why keep repeating the same things over and over again?

Of course, I wish ASA would just step in, say that they will looking into the matter whether the emails from Google are canned or not, and if you are not satisfied with that, you could perhaps look at the legal options. (A sure way to end a meaningless discussion?)

Fryman

7:34 am on Aug 28, 2005 (gmt 0)

10+ Year Member



What is "WW"?

EDIT: nevermind... figured it out, you mean webmasterworld

activeco

8:33 am on Aug 28, 2005 (gmt 0)

10+ Year Member



I may be very 'uninformed' but it would seem to me you & your staff would need to spend a lot of time generating these supposedly illegal clicks to accumulate that much $$$

That's right.
And unless this publisher intentionally made a system for generating clicks or any other way of inflating his AS income, I think it would be very irresponsible for Google to terminate such an account just like that.
It is hard to believe for someone getting so many natural clicks to be involved in a few $$ more risky deal.

On the other side if Google discovered large fraud by this publisher, it would be right for them to SUE HIM and ask the money back for all that time.
But that would involve searching for former advertisers for reimbursing the money and other hassles.
In that case he should be happy to get away with only two unpaid months.

perfectlover

8:38 am on Aug 28, 2005 (gmt 0)

10+ Year Member



If I would earn that amount of money per month basis and am honest, I would hire a lawayer and spend whatever I have earned to sue GOOGLE.BUT ONLY IF I KNOW I AM HONEST AND NO GIMMICKS ON MY PART. Everyone should understand that Google has largest data of your activities on the Net, so its not difficult to find a culprit. If G start growing in same way it is now, within few years they will know how many times you go to Toilet:)

lammert

8:45 am on Aug 28, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



adamallen: unless WW shares IP info with G, I should remain anonymous here

You are not anonymous at the Googleplex. I wonder how much results the following pseudo SQL query would return:

SELECT * FROM customer_database
WHERE account_disabled NEAR "Aug 24" AND eCPM_decrease near "Aug 16" AND customer_period NEAR "2 years" and customer_state IS "premium"
SORT BY amount_due

The good thing asp4bunnies mentioned is that Google does not seem to have different procedures for large accounts when it comes to invalid clicks. It looks like there is no class justice at Google which is really good for those small publishers fearing that their account may be closed for whatever reason. It seems that Google is treating all banned accounts in the same manner.

Adamallen, as I mentioned above, there is no such thing as an anonymous AdSense publisher, so it wouldn't hurt you if you gave some more identifiable information like a URL in your profile. And maybe you could shed some light on the following questions which have gone through my head since you started this thread:

  • If I had a site making 150k each month of AdSense alone, I would try other networks like Overture, AdBrite, Kanoodle etc, rotating with the AdSense ads just to see how they perform. Even a 10% increase in income is 15k per month.
  • Large sites are often able to make good deals with advertisers networks based on CPM which would probably increase your income far above the 150k and protect you against invalid clicks. Never thought about this option? You responded that you signed up for Yahoo, but that is the the PPC road again and you will stay sensitive to click attacks etc.

Essex_boy

9:17 am on Aug 28, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Google killed JFK?- didnt you know that?

My first impressions was that this post was 100% however having taken time to dig a little deeper.... Im not so sure.

If youd just lost $300000 would you spend time posting here?

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