Forum Moderators: martinibuster
Michigan... Feb. 2... NO CHECK!
I wrote Google today and asked why it says it ws sent on 1/21 and it still hasn't arrived...
It's known that the date in the stats is when the cheque was sent out to the printing/payment processor. It's mailed out in general five days later than that date. It's all around this board...
However I know that for the last five payments a person in Belgium who posts to this board always gets their cheque two days before me and as they got theirs today I expect mine the day after tomorrow.
I thought being in England that the cheques would take longer to get here than to people in America. Cheques to me take about four days for me to receive them from the date they are posted in New York (by air mail). As they are mailed over a number of days and travel over varying distances (going to within America, to India to Australia) - the time it takes people to receive them will vary. However I do know that the time has always been four working days for me (apart from when there was a mail strike here). Once you have had a few Google Adsense cheques you stop worrying over them not arriving.
Then you start worrying about other things like:-
the length of queues at the bank
the rather large cut the bank takes on foreign currency cheques
the weak dollar - it was $1.44 to the £ when I started receiving dollar payments (before Google Adsense) - now it's $1.81 to the £ that means I get 25% less for each dollar I get (before bank charges)
whether it's worth opening a foreign currency account
...
etc....
1) The cheques aren't all posted on the same day
2) There's some order they are posted in that's kept the same each month (maybe by country, maybe by when you joined I'm not quite sure on the sort order they use)
3) The payment sent date seemingly just means the day when Google finally decides what the actual amount is and gets the cheque writing process started (or whoever they outsource it too)
4) Some (or a few) printers then spend a few days printing all the cheques, envelopes (with correct postage and address) and little invoice slip which are then all put together (or maybe they have one magical machine that just does it all and spits the envelopes out at the end)
5) Process 4 takes a few days then they are posted (again over a few days period - I pity the poor employee who has to carry those heavy mail sacks)
6) Cheque then enters the mail system and goes by air, train, foot, camel, van, flying carpet ;) etc to the person it's addressed to.
7) Repeat 1-6) on a monthly basis.
Totally unacceptable in my opinion for a multi-billion dollar company to be late on payment.
They are not late. All reports indicate these checks were mailed by the 30th, which is what their terms dictate. Google can't control the postal service and how long it takes USPS, Canada Post or any of the other country's postal service to deliver the mail to each publisher once Google has mailed them.
From AdSense:
We will mail you a check for your account balance within 30 days of the end of every calendar month that your earnings amount to $100 or more.
They have done exactly that.
Actually they haven't done that.. They say "every month". There was a month where they were about 20 days late.
I don't think taking 30 days to mail a check is acceptable.. a company as big as google, given 20 days should be able to get the checks out to the publishers who work hard every day for them.
I think most publishers who, here on the 3rd still have no check.. might feel a little misled given that 'payment history' indicates 'payment sent' on 21st.. That's not true, if it were more publishers would have checks by now. There's clearly some kinks in their payment processing or delivery.
Good grief! Are people here really crying because their check is a few days late? So what if Google had one month where things got backed up? So what, if they are right at the end of the payment cycle every month.
I for one, am glad to be working with them, and as long as I end up getting my check, I'm happy.
By the way, in keeping with the theme of this thread, I haven't received my December check yet, but you don't hear me crying.
Actually they haven't done that.. They say "every month". There was a month where they were about 20 days late.
Yes, but that was only a single month related to the tax issue. Others have reported receiving their checks, so it is clearly not the case this month.
I don't think taking 30 days to mail a check is acceptable.. a company as big as google, given 20 days should be able to get the checks out to the publishers who work hard every day for them.
Many other companies that pay for utilizing your web space pay on 60 or 90 day terms. And few of them pay as well as AdSense for many publishers.
Part of that 30 days is used for auditing possible fraudulent clicks. I know many publishers would rather they take the time to audit for fraudulent clicks rather than just suspending the accounts that generated them.
<paraphrase>Payment was mailed on January 21st. Most publishers will receive their check 2-3 weeks after the mailing date,
in can take 6-9 weeks for payments to arrive. We will accept requests for check reissues 30 days after mailing date. If you do not receive your check by February 23rd, please email.</paraphrase>
Two to three weeks to arrive? Sometime 6 to 9 weeks? Who do they think they're kidding.
[edited by: Jenstar at 4:14 am (utc) on Feb. 3, 2004]
[edit reason] No email quotes as per TOS, thanks! [/edit]
6 to 9 weeks
Some countries have mail service that leaves much to be desired - they aren't all as speedy as the USPS. There are publishers here who routinely receive checks 2-3 months after it is mailed.
I think 30 days is reasonable for US publishers. For non-US publishers, I think it is about 6-8 weeks.
I think 30 days is reasonable for US publishers. For non-US publishers, I think it is about 6-8 weeks.
Well it takes four days from being posted in New York to here (which is near Liverpool in England). Google send it airmail - so it's far quicker than 6-8 weeks you suggest for non-US publishers. However if they sent it surface mail it could take as long as that.
So I expect my cheque tomorrow.... or any day now....
Its the 3rd Feb 04 and I still haven't seen my check.
Hmmmmmmm?I suppose the uk is quite a long way for the ponies to run ;)
Well the November cheques came out earlier in the month of December than normal because of Christmas. At least there aren't Royal Mail strikes to delay your cheque this month. On average the "Payment sent" date (including the late October cheque which skews results) is around the 24th or 25th of each month. If you don't count that result it comes out to the 21st - so this month is just average...
Although I agree with you it does seem a long time.
Payment Sent Date Franked (NY) Date Postmarked (NY)
24th Sept '03 26th Sept '03 27th Sept '03
27th Oct '03 31st Oct '03 31st Oct '03
8th Dec '03 11th Dec '03 12th Dec '03
17th Dec '03 22rd Dec '03 23nd Dec '03
21st Jan '03 23rd-26th Jan '03? 24th-27th Jan '03?
The only thing I can think of is that the date between payment being sent and posted is getting longer. Perhaps as the number of Adsense advertisers grows longer it takes longer.
The only other thing I can think of is that due to the recent grounded British Airways flights - airmail deliveries from the US to the UK have been disrupted due to these planes being grounded here and not being able to carry airmail on their return trip.
What's really odd though, is why AdSense isn't yet using a posted cheque as a last resort to electronic transfer.
I'm not really bothered how it does it, and I would prefer it doesn't go through a third party, but Google is big enough and technologically cutting-edge enough it ought to be able to click its fingers and ten thousand electronic AdSense payments fly up on bank screens all over the world.
At least that might put an end to the prospect of cheques bound for Mediterranean islands ending up in homonymous US cities, eh? >;->
- they were 20 days late with a check because they didnt have the foresight to remember that Thankgiving was a holiday.... call that what you like, but I call that breach of contract... the only thing they have to do is pay me and they do it so ungratefully, I'm surprised they don't spit in my envelope. Their handling of this AFTER they screwed up was just as bad as screwing up in the first place. "oh, yeah, we're late.... we'll get it to you, don't worry about it"... sorry but their lame non-excuse left me thousands shy and scrambling.
- my checks come at different times of the month.... sometimes before my bill cycles, sometimes like this one, afterwards.... this simply cause all sorts of anxiety and transferring thousands of dollars around out of lines of credit to other accounts so I can cover my bills.... so I pay interest on loans so they can hold my money in a bank and gain interest off it?
-They choose not to offer wire transfers or fedex.... 6 weeks to get a check delivered? I can understand why they may make you wait to *cut* the check, but from there on out, its my money and I should have access to it and they should be happy to send it to me. My rule of thumb is that after $5k/mo I want it sent fed-ex or wired with a nice thank you letter telling me how much they appreciate my efforts.
...It's just irritating to be treated like this and have their arrogant "if there is anything I can do" autoreplies saying take it or leave it, when they know they are the only game in town right now... they don't have to take such an attidude... is there anything you can do? yeah, shut your mouth ...I don't care if you send my money by donkey, but get it to me on time every month. So let's just forget all the friendly dialogue, because I really don't like you, and get down to business... I gave you the traffic so you could have a supply so you could get others to pre-pay for it... you owe me tens of thousands of dollars... don't send me any crap in the mail for xmas, just lose the attitude, and pay me.
Have to say what a good rant that was too.
Your quite right, and i am fed up of hearing on how grateful we should all be to be in this program, when its a 2 way street here, they get the money because we supply the traffic.
Forget all "this program is better than this one", and that others only pay every 90 days etc, for some publishers there's thousands of $ involved and its not right to be kept waiting for a cheque that might arrive and it might not.
For ASA
How about an update on the payment issue, and a general ETA of direct payment being implemented?