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message from Google re: October payments

delayed due to Thanksgiving holiday in US

         

pelican

12:01 am on Dec 2, 2003 (gmt 0)

10+ Year Member



Hi all...

Wanted to post part of the message I received back from Google regarding payments for those interested:

<Woz> Apparently there are slight delays for October payments as a result of the U.S. Thanksgiving holiday.</Woz>

So hopefully we'll all have our checks soon and in time for the holidays :-)

[edited by: Woz at 12:09 am (utc) on Dec. 2, 2003]
[edit reason] Paraphrased Email Quotation, see TOS. [/edit]

Jenstar

12:00 am on Dec 4, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Well, there always is the possibility if people do keep complaining about Google possibly taking an extra day or two to send payments that they could just change the terms to 60 or 90 days from 30. It would be fully in their rights to make this change to their terms for future payments, since we all do agree to their terms when we join AdSense - and we have to agree to any new terms if we wish to continue making money from AdSense.

Google is one of the very few programs that pays on 30 day terms - the majority run at 60 or 90 days terms, and a few even longer. I think jomaxx got it right on the money.

EliteWeb

12:40 am on Dec 4, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Im just chilling on it, my stats used to show how much per month in the reporting now its just blank. I can see total amounts and such made from stats just nothing under payments :P

Mentat

8:53 am on Dec 4, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Jenstar, this is not correct :(

If google doesn't like something, will cancel my adsense account becouse off the Agreement.

Whay doesn't he respect the same agreement?

Now is 04.12.2003 an no sgn on google checks

On my country all the banks will close on 15.12.2003, so i'll see my money in january

Sorry for my bag enlish.

killroy

10:35 am on Dec 4, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Just got my SEPTEMBER checks this morning...

In response to my enquiries the offered to cancel the check HOLD it for an extra month, and THEN send it out, but still as seperate check and NOT as a combined payment with the next month... yey...

I wonder if they would still pay me if I promised them that instead of this month, I'll show hte ad A LOT next month or the month after, but I'd like to get paid for it now...

This is big company bully tactics if I've ever seen them...

And make no mistake, between all the advertisers and AdSense publishers, it's a LOT of money, and every week and day the cehcks spend in transit in the mail, and the weeks they spend "gettign cleared" from overseas banks is money in Google's pocket. With their total advertising volume, I'd figure they make a few extra mill just from these delays.

SN

percentages

11:13 am on Dec 4, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



>Google is one of the very few programs that pays on 30 day terms - the majority run at 60 or 90 days terms, and a few even longer.

I keep seeing posts like this. All I can say is that everyone of my merchant partners (22 in total) pay between 4 and 18 days after the month end. That last checks to arrive (CJ & BeFree's Merchants) show up like clock work no later than the 22nd (post marked 18th).

Google promote themselves as offering the highest percentage payout and the best terms....and many here seem to believe this nonsense.....it simply isn't true!

tombola

11:28 am on Dec 4, 2003 (gmt 0)

10+ Year Member



Google promote themselves as offering the highest percentage payout and the best terms....and many here seem to believe this nonsense.....it simply isn't true!

I don't know what your earnings are with CJ or BeFree, but in my case: 1 day Adsense > 3 months CJ, so I will be the last person to criticize G's payment system ;-)

daunk

12:58 pm on Dec 4, 2003 (gmt 0)

10+ Year Member



"Google promote themselves as offering the highest percentage payout"

They do? I had been under the impression they refused to disclose their percentage payout.

Kinitz

1:31 pm on Dec 4, 2003 (gmt 0)

10+ Year Member



Jenstar noticed:


Google is one of the very few programs that pays on 30 day terms

"that paid", not "that pays"! Since this month it changed!

Anyway: I am easily able to accept up to 60 days - if only Google is not dumping me because somebody wants to commit fraudulant clicks on my website, then I am happy. So be happy just that you are not dumped! Anything else is not so important.

pcmike

3:48 pm on Dec 4, 2003 (gmt 0)

10+ Year Member



We are now on the 5th of December with no payment and in clear viol;ation of their firm commitment to pay within 30 days... I'm wondering how financially stable Google/AdSense is? This is a pretty serious issue don't you all think?
Thiws Thanksgiving excuse is really lame.

whizkiddo

6:26 pm on Dec 4, 2003 (gmt 0)

10+ Year Member



yeah theres something fishy, but i dont think they have financial problems. Maybe their tax attorneys have ruled that the "online form" for the tax applications isnt good enough or something. Whatever the case, the Calendar mentioned it boldly that the Thanksgiving weekend was on the last few days of the month. So using it as an excuse is kinda lame. they should have been prepared, i think theres something else goin on

hooloovoo22

6:44 pm on Dec 4, 2003 (gmt 0)

10+ Year Member



I wish they would change it to 60 days then and strictly abide by it. These are terms that we agreed to, they should adhere to them as well. A contract goes both ways, even if we do need them more than they need us - individually.

As long as they see no real competition to them, they can break as many terms as they want and keep lowering the cpc we as publisher's get, until Google finds their maximum profit level. I'd probably do the same thing if i was them.

Ivana

6:45 pm on Dec 4, 2003 (gmt 0)

10+ Year Member



Come on, have you never payed a bill late? I know Google is a big corporation, but seriously, it's only a couple of days late so far. I expect a lot of companies out there are trying to wrap up the last taxes, pay outs etc in this last month of the year and get a little delayed with some things.

I'm sure Adsense isn't the only source of income for any uf us, and shouldn't we all be spending our time on something productive instead? This certainly won't make the cheque come any sooner.

pelican

7:44 pm on Dec 4, 2003 (gmt 0)

10+ Year Member



I just got another response from Google and they confirmed that they have NOT sent out the checks yet. I did ask them to give a firmer estimate on when the checks would be mailed but all I got was they are working hard to send them as soon as possible and to check my payment history.

This is a frustrating experience and quite frankly if it was any other sponsor than google, I would be removing ads until I saw proof of payment. However, I do have a soft spot for Google and feel confident that they will resolve whatever problem they are currently having.

Blue_Fin

7:55 pm on Dec 4, 2003 (gmt 0)

10+ Year Member



if it was any other sponsor than google, I would be removing ads until I saw proof of payment.

I have to believe that's a veiled threat since it is quite rare for any online advertiser to pay their publishers any earlier than Google does.

Google clearly is dealing with some type of problem here, but it's too early to be hearing the comments that some people have made here. I'm far more concerned with their actions toward publishers who are hit with click spammers than I am about being paid.

Maybe they fired their check cutters. Who knows what the problem is, but they'll deal with it and we'll eventually get our money.

varya

8:18 pm on Dec 4, 2003 (gmt 0)

10+ Year Member



What always frustrates me the most in these types of circumstances is not the actual delay. I realize that technical problems can cause real issues.

What bugs me is the total lack of communication on the issue. If Google is having problems getting the checks out then they should notify us in some way, on the site or via email, rather than just dead silence.

mayor

8:21 pm on Dec 4, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



The way I see it, the longer they sit on payments the more you are exposed. Right now, we're exposed for October, November and part of December, should a click spammer get us in trouble or give them an excuse to not pay.

With normal business, you get paid for delivering the goods. So if a normal business drags you out for 60 days you're just loosing the use of those funds for 60 days. But in Google's case, since I understand they can decide not to pay and you have no recourse, you can lose the funds, period, not just the time use of the funds.

Blue_Fin

8:26 pm on Dec 4, 2003 (gmt 0)

10+ Year Member



Excellent point, mayor.

dwdchips

8:28 pm on Dec 4, 2003 (gmt 0)

10+ Year Member



In the Google Friends Newsletter (received just yesterday) it was stated that the Googleplex is moving 2 blocks south and that "If you do business with Google, please bear with us as we make this move to what should be our home for many years to come."

It's possible that checks are cut elsewhere but this move and the tax issue are certainly alot for Google to deal with. I'm sure the checks will be mailed shortly.

markus007

8:43 pm on Dec 4, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



People had until the first to fill in their tax application status, after that i would assume a day is needed to verify all accounts. After that your looking at the second for cheques to be sent to the printers and maybe the 3'rd or 4'rth till the cheques actually left.

pelican

2:11 am on Dec 5, 2003 (gmt 0)

10+ Year Member



BlueFin....gotta to reply to your "veiled threat" comment....if you re-read my comment I don't think you'd choose those words to reply. If anything, I was casting a vote of confidence in Google, although I am frustrated by the current situation.

I promote over a hundred affiliate programs and very few delay payment over a month so I do consider this unusual. However, I know this is still a young program and the kinks are yet to be worked out...so I'm giving them more leadway...plus, they're Google, one of my favorite companies overall. Moreover, I predict Google will start paying more often and more quickly in the future because I think that's an important ingredient to for a successful affiliate program and I believe Google understands this.

IanCP

2:48 am on Dec 5, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



I just got another response from Google and they confirmed that they have NOT sent out the checks yet.

I find that disturbing news on 4th of December, in the absence of a letter of explanation from Google.

Ordinary business practice dictates your creditor receives their cheque by the 30th of the following month, if for whatever reason this cannot be met, courtesy would dictate an explanation be sent.

Thanksgiving should have had no impact on payments, that holiday period should have been taken into consideration with forward planning. Ditto, the tax issue if relevant.

QUALIFIERS

a) I've worked on both sides of business, creditor and debtor for 30+ years

b) I've worked in many areas of accounts as a young accountant.

c) My AdSense balances are quite substantial sums of money.

On the whole, not a good public relations exercise.

Kinitz

3:44 am on Dec 5, 2003 (gmt 0)

10+ Year Member




Thanksgiving should have had no impact on payments

Forget Thanksgiving! Christmas is coming and I guess that we won't get the checks before Christmas.

skunker

3:57 am on Dec 5, 2003 (gmt 0)

10+ Year Member



Alright this is getting ridiculous. I would've liked to see a note or something from Google explaining what's up with the delay. There are thousands of people besides us who are wondering what the heck is going on.

Google, say something!

RobbieD

3:59 am on Dec 5, 2003 (gmt 0)

10+ Year Member



He who has never paid a bill late cast the first stone ;)

Seriously though I think we need to relax...This is Google and until they go IPO I think we're in good hands.

Sunflux

5:38 am on Dec 5, 2003 (gmt 0)

10+ Year Member



It would appear that some of people posting here are perhaps taking this from the standpoint of dealing with small businesses or individuals - of which I do a lot - where, when waiting for payments, your goal is to keep the client happy up to a reasonable limit. I don't worry about when one of my clients forgets to pay a month, because they're established and I know I'll get it next month.

However, one needs to take a different stance with huge companies dealing with mega bucks - where a missed payment can often mean bad news. Contacts exist for a reason: to ensure that both sides live up to their responsibilities, and that those responsibilities are all clearly set out beforehand. I would have expected something in writing on the site or via email (I have received none) by November 30th stating that checks will be delayed. Because when December 5th rolls around and nothing has happened and there's no official news anywhere, you end up with a lot of worried people... like me.

October would be my first payment (not peanuts either), so I have no past track record with Google with which to comfort me while I wait. After being ripped off big time by a (still in business) affiliate company some years ago, I take everything these days with a grain of salt and an ounce of scepticism.

I'm sure Google will pay, I just would feel a whole lot better if I knew when...

karatekid

5:53 am on Dec 5, 2003 (gmt 0)

10+ Year Member



"After being ripped off big time by a (still in business) affiliate company some years ago..."

The Internet is littered with the broken bones of thousands of unpaid webmasters. Why would Google put themselves in the position of emulating the actions of so many crooks and failures? Why create the automatic negative associations?

eaden

6:55 am on Dec 5, 2003 (gmt 0)

10+ Year Member



I'm not from the States and don't celebrate thanksgiving so I'm wondering how much of a delay it will be.. is it 5 days or something?

varya

7:18 am on Dec 5, 2003 (gmt 0)

10+ Year Member



Thanksgiving is one day, the fourth Thursday of November. Banks and the post office are closed that day, but they're open again on Friday.

I don't understand why it would delay the checks at all.

robho

7:32 am on Dec 5, 2003 (gmt 0)

10+ Year Member



don't celebrate thanksgiving so I'm wondering how much of a delay it will be

As others have said, a standard one-day local holiday known about years in advance is no excuse for late payment. 30 days is 30 days - no mention of business days.

Most likely it's volume or problems with applying the withholding rules that is delaying things, but there should still at least be some announcement by Google as to why they are apparently not keeping to their contract.

There could be other reasons. If you have too many publishers, making it hard to serve the right ads, what's one way to get rid of some? Pay them late without explanation and generally annoy them so they leave.

To be really paranoid, there could be a reason why there's no confirmation in the account screen or by email when the tax information has been entered - Google can turn around and say it wasn't entered, so sorry you'll have to (re)enter it and won't now be paid till the next run - which is delayed by Christmas, putting the payment into the next year boosting revenues this year for the IPO. :-)

But whatever the reason, Google seem to be trying really hard to lose goodwill all round this month. And succeeding.

IanCP

7:49 am on Dec 5, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Sunflux, your comments are really relevant.

God I feel naive among all this youth or, is it really the youth is very naive among the old stagers with extensive background experience?

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