Our site uses forms so that clients can update data regarding their profiles on our site. Today, one client entered their secure login section to update their data, took a one hour break, made some edits, and hit submit. After they hit submit, it seems that no data was transferred, or that "0"s were transferred - all the fields on their profile got filled with blanks. I'm pretty sure the problem was a browser time out issue using the form to update their profile.
What's are some good solutions to avoiding such problems? Extending the timeout period? Closing the session automatically so that the profile won't be erased after they hit the submit button an hour after they start? Thanks for all your help!