Forum Moderators: coopster
thanks for the reply ... yes, it seems as if I'm doing everything right.
I've had emails / phone calls into HSBC since Tuesday and have actually yet to have anyone return my call ... a couple of emails from them that haven't helped much, but actually talking to an individual seems too much to ask!
Anyway, they say the same as you - they're trawling through their error logs and hope to find an answer there. So I'll sit tight until I can talk to them.
I have a niggling feeling that there might be a problem with the DirectResultURL since I haven't changed that file at all from the sample provided - but I doubt that would cause the error message I'm getting.
Anyway, if the answer comes back today and it would be of use to others, I'll post it here.
Thanks again,
David