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New Adwords Policy for Pharmaceuticals

UK is told to stop, and other changes ahead...

         

Nelson

9:30 pm on Jun 23, 2003 (gmt 0)

10+ Year Member



Well, Google Adwords has just issued a policy edict, this one related to websites promoting pharmaceuticals

I can't help but think that pressure from "Big Pharma" is extending its tentacles into the search engine world to protect bloated profits.

The first two points make good sense, however the third policy point could be open to interpretation and to me could potentially exclude all importation into U.S. of "generic" drugs which cost much, much less that "brand" drugs. Am I off base here? Looking forward to other opinions.


clearly indicate on your website that an existing
prescription is required to purchase prescription drugs.

Pharmaceutical ads may not target the UK for any reason.

Ads or keywords to the United States for drugs not approved by the FDA are NOT allowed.

[edited by: Shak at 10:17 pm (utc) on June 23, 2003]

Shak

10:21 pm on Jun 23, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



yep,

looks like everyone in this area is being given advance notice (7 > 14 days) before editorial teams start going through and taking action.

apparently applies to BOTH premium and adwords customers.

suppose its a follow up from this:
[webmasterworld.com...]

I wondered what took them so long....

Be interesting to see if they go as far as Teoma/ASK in the UK, and remove URLS from the index aswell as CPC models.

As far as the UK is concerned, this just leaves Overture and Looksmart. Espotting pulled out some time ago.

Shak

mfishy

11:28 pm on Jun 23, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



<<I can't help but think that pressure from "Big Pharma" is extending its tentacles into the search engine world to protect bloated profits. >>

Why would they want to put their sales force out of business? It's not like they are retailers themselves.

skipfactor

11:34 pm on Jun 23, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I can't help but think that pressure from "Big Pharma" is extending its tentacles into the search engine world to protect bloated profits.

Sounds like some good basic, liability, Google-lawyering catch-up to me--err, unless there's a case pending that is.

Robert Scott

11:42 pm on Jun 23, 2003 (gmt 0)

10+ Year Member



It was predictable. Like others, I'm surprised it didn't happen sooner.

The noose is tightening on marketing pharmaceuticals and it's only going to get tighter. Maybe this will get rid of some of the 'cowboys'.

Expect more advertising restrictions in the future.

jimbeetle

11:58 pm on Jun 23, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



This ain't "Big Pharma," just Google stating a policy that has been in effect at all big media companies for many years, namely, not accepting advertisng for illegal products, which non-approved drugs would be.

The Google policy does not refer to generics, simply drugs not approved by the FDA. I don't know the exact terminology, but generics have to go through some sort of testing to ensure they are equivalent to the brand name. If so, they are approved. So no problem there.

As I was going to reply after your first attempt at this post: If you didn't know that selling, offering for sale or advertising "drugs not approved by the FDA" ain't legal in the US, well, you might be in the wrong business.

Drugs could be a very dicey area for selling on the Internet -- or anywhere. If you plan to stay in that part of the business I'd suggest you really dot all your i's, cross all your t's and maybe even tilde all your n's.

Just my 2 cents.

Jim

profitpuppy

7:35 am on Jun 24, 2003 (gmt 0)

10+ Year Member



I'm sure that selling pharmaceuticals on the net is going to be banned (at least those sites that sell without prior prescriptions from doctors). But Google was not banning the advertising of these sites, it was just saying that you should make it clear on the site.

I got the email and it seems that it is quite straightforward stuff. Nothing to complain about anyway.

Nelson

4:54 pm on Jun 24, 2003 (gmt 0)

10+ Year Member



I agree Profitpuppy. And if a site isn't asking for a prescription up front I have to think their practises must be "questionable" anyway (unless the drugs are over the counter).

I don't envy the Google reps who are going to have to sort through all those advertisers to figure out who's playing by the rules and who isn't.

Cheers!

John_Caius

12:13 pm on Jul 14, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Following this up - I understand that AdWords for prescription drugs can't target the UK and why, but are they banned from being displayed through AdSense on a UK health website? That's targeting the UK.

killroy

12:34 pm on Jul 14, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



well google should have market the ad and paused it and told the adwortiser to change the geo targeting of that ad. Doesn't matter if its a SERP ad or AdSense.

SN

John_Caius

1:11 pm on Jul 14, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Ah, so can the advertiser geo-target an ad to only a US audience? Sorry, I've never used adwords.

Smiley

1:03 pm on Jul 15, 2003 (gmt 0)

10+ Year Member



Pharmaceutical ads may not target the UK for any reason

I can see no changes here, the Pharmaceutical ads are still being shown in the UK (15 July 2003). Do we assume that the above statement is not true, or are G keeping this going as long as possible for other reasons?

Either way Google needs to follow up on their statement.

[edited by: Shak at 1:08 pm (utc) on July 15, 2003]

Rossie

2:32 pm on Jul 15, 2003 (gmt 0)

10+ Year Member



Can't imagine why Google would want to prolong something that must bring in over £10k per day...

As for geo-targeting - you can set the countries your ad is shown in when you Edit your campaign settings.

DaveN

4:07 pm on Aug 12, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I noticed today that they are still there

DaveN

Minesh

4:17 pm on Aug 12, 2003 (gmt 0)

10+ Year Member



I think that they have now started to turn the heat up on the pharma ads, but even if the UK sites were not there, customers will simply order from the US.

Nelson

4:26 pm on Aug 12, 2003 (gmt 0)

10+ Year Member



I don't think UK customers will just order from US sites anyway because -

I'm not 100% sure of this, but I didn't think UK customers could order pharmaceuticals from US sites or any other foreign country because of laws?

Am I wrong?

Shak

8:35 pm on Aug 12, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Certain changes are currently being considered by the IAB, ASA and MCA for implementation in 2004. I have acted as a consultant to 1 of the bodies mentioned.

That is probably the reason why the ads are still up at present, as only by having correct data and feedback will a permanent policy be suitable.

To be honest a lot of the pharmaceutical industry in the UK has cleaned up its act, and the MCA have stopped a number of foreign illegal players from trading anymore.

(imo) the sooner official guidelines are given, the better.

Shak

DaveN

10:20 pm on Aug 12, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



It would be nice to hear from GG's mate on this AWA or whatever

Sorry just not seen that many post from them to remember there nick

DaveN

Minesh

11:08 pm on Aug 12, 2003 (gmt 0)

10+ Year Member



I agree that official guidelines are required, I hear that the MCA are currently working with a couple of the UK sites and developing a suitable model. I think the internet is great for people who need treatment - and cant face a doctor, however codes of conduct are imperative.

MonkeeSage

11:22 pm on Aug 12, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



What is the technical definition of "pharmaceuticals" that Google is operating under, does anyone know?

I'm pretty sure they are not talking about what are called "pharmaceuticals" in the field of pharmacology (which are "medicines prepaired according to the rules or formulas of pharmacy"--i.e., including gensing / oolong (black) teas, eucalyptus / aloe salves, all variety of hazels, tinctures, essences and abstracts, &c).

It sounds to me like what they mean are those limited pharmaceuticals that we call "perscription drugs."

Jordan

Minesh

11:41 pm on Aug 12, 2003 (gmt 0)

10+ Year Member



hi monkey,

yes, its prescription drugs not all pharmaceuticals

MonkeeSage

11:58 pm on Aug 12, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Minesh:

Thank you. That makes sense to me since not all <edit>USFDA</edit> approved prescription drugs are approved for sale in the UK (and obviously, not without a prescription even if they are).

Jordan

AdWordsAdvisor

1:39 am on Aug 13, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I'll be happy to ask about this, DaveN.

I know that this has been the subject of ongoing effort here. Please give me a day or two to hunt down the right person, and I'll see what I can find out either way.

DaveN

8:06 am on Aug 13, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Thanks AdWordsAdvisor I just hate murky waters ;)

DaveN

jilla

12:20 pm on Aug 13, 2003 (gmt 0)

10+ Year Member



I'm wondering about the prescription required part...

some online pharmacies will have a doctor do a consult. You don't need a "prior" prescription, but the doctor is the one online who determines whether the medication is appropriate. I assume this is okay since the med requires a prescription but cannot be gotten w/o the online consult.
Does that seem right?

Also , would this mean all the overseas pharmacies that mail to the US would no longer be able to advertise?

DaveN

8:49 am on Aug 15, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Looks like it has happen.

DaveN

AdWordsAdvisor

2:38 am on Aug 16, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Sharp eye there, DaveN. You should find things much improved on this front.

Belinda

5:56 pm on Aug 20, 2003 (gmt 0)

10+ Year Member



Things have changed quite dramatically.....

The fact is you cannot advertise a prescription drug but information and the name of the pharmacy/website is the key.

DaveN

8:25 am on Aug 22, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Hi belinda,

I'm not seeing any pill stores been advertised in the UK when I switch into invisible mode ;) I'm getting different serps as well as adwords showing V ads and drug store sites.

DaveN

Belinda

8:12 am on Aug 26, 2003 (gmt 0)

10+ Year Member



Hi Dave,

I am not sure whereyou are based, but if you have ever seen Pfizer's attempt to advertise a certail ED drug on TV you'll understand how the UK works.

We have Pele never mentioning the V word, but actually stating the ED term and offering all who care to listen a website and a toll-free number where they can get help.

Pfizer pops up at the top of the screen as the sponsor, but as I said the V word is never mentioned.

IMHO the advertising team at google and e-spotting threw a blanket over the policy of ads related to prescription drugs.

Rather then coming up with a defined method they have simply blocked advertising on the KW's, playing it safe.

But there is a defined method for advertising and a UK protocol, and cracking that is unfortunately expensive (lawyers) and time consuming.

To turn this around, and show exactly how far you can go in the UK, it will be interesting to see how far a website (and this includes how far in content) can advertise offline i.e. in posters, on taxis, etc etc.

The fact is that this is new territory, and online ads were taking the p*ss but b/c the powers that be at google etc have dramatically cut things off does not mean that this reflects the extent of the uk legal boundaries.

Their (G's) criteria will be to play it safe and get well over onto the right side of the law (fair enough), and it may not be financially worth it to them to build the software to weed out and police their playing field in this case.

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