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MarketingSherpa Buyer's Guide and the SEO Industry

Critique and conversation of it's impact.

         

Tenyque

2:52 pm on Mar 13, 2002 (gmt 0)

10+ Year Member



As many of you know already, Internet marketing portal MarketingSherpa has long been advertising it's Buyer's Guide on SEO providers.

Here is the latest critique: www.oneupweb.com/marketing-sherpa-editorial.htm
MarketingSherpa's content on the Buyer's Guide: sherpastore.com/page.cfm/1759?a=home

Now that some time has passed since it's initial release, has anyone formed any thoughts on this Guide?

Brett_Tabke

5:15 pm on Mar 13, 2002 (gmt 0)

WebmasterWorld Administrator 10+ Year Member Top Contributors Of The Month



First, the idea is excellent. There has long been the need for a good independent run down of the SEO sector. Even most SEO's don't know who all the players are in our industry. Hardly a week goes by when I don't hear about some new seo company.

However, it is one thing to do a review of services, it is another entirely to RATE those services. That's a whole different ballgame.

A small problem I have with it, that it is a commercial endeavor. To charge for a review, isn't neccessarily a bad thing. It keeps the affiliates off the site, and puts the cost burden on those seeking seo, not on those providing seo.

I would have much rather seen an independent ORGainization do it. Additionally, the fact that it is delivered as a downloadable file instead of a booklet format, means the thing is going to get pirated to death.

As for the content - I'm glad I'm not in the report, and I've heard other seo's are glad they are not in it too.

Lastly, please becareful with any followups here. Given the recent history of this topic, it is a contentious issue to some, and we aren't the place to carry causes or vendettas.

sagerock

11:05 pm on Mar 19, 2002 (gmt 0)

10+ Year Member



>However, it is one thing to do a review of services, it is another entirely to RATE those services. That's a whole different ballgame.

I think that point might be the straw that broke this camel's back.

The rating of a company's service becomes a pretty subjective goal. That's why there are things like the Better Business Bureau. The client is the final judge.

You can't really have a competing carpenter critique another carpenter. There is always another way to build a better deck.

Obviously, these folks are just trying to help clear up an otherwise confusing industry. I have to admit, while the grading system gives me bad dreams(especially because it's the test that never ends), I don't know how else one would create closure for the reader.

Maybe letting the buyer be the grader would be a better alternative.

mburgess

4:31 pm on Mar 20, 2002 (gmt 0)

10+ Year Member



Well, it had to come sooner or later! Lisa Wehr, president of Oneupweb Company has published an editorial about her feelings on the MarketingSherpa Report, and they aren't glowing compliments.

What are your thoughts?

agerhart

4:36 pm on Mar 20, 2002 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



We were included in the first Buyer's Guide, and have opted to not be included in the next one.

Overall, we were pretty disappointed with the whole experience. After initial contact with MSherpa, it took months to get back in touch with them, and then we had to wait for a long time for the interview to occur.

In my opinion, the interview was not conducted professionally and was not reported accurately.

I am not sure how they calculate their grading, but from looking at some of the scores, it seems that it is a bit off. Some of the most rescpectable SEO companies, companies with Fortune 500 companies and huge client lists, were given very low grades.

(edited by: agerhart at 4:49 pm (utc) on Mar. 20, 2002)

Brett_Tabke

4:44 pm on Mar 20, 2002 (gmt 0)

WebmasterWorld Administrator 10+ Year Member Top Contributors Of The Month



I spliced these together.

mburgess

4:46 pm on Mar 20, 2002 (gmt 0)

10+ Year Member



Apparently the next update will include comments from clients, according to Anthony Muller at the last SES Conference in Boston.

I do feel that the "idea" of organizing a report like this must have been a daunting task at hand knowing that there would be many (and I mean MANY) issues surrounding this report. This is a cottage industry. There are so many SEM "vendors" out there running around saying that their services are better than the next. Then there's price. What to charge? $10,000 or $100,000? Then there's the "ethical" issues at hand; cloaking, no cloaking, doorway pages, no doorway pages. What's considered spam? It can be very confusing for a company trying to pick an SEM vendor.

seth_wilde

4:49 pm on Mar 20, 2002 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I think the guides a joke. I've seen some pretty questionable companys rated high while at the same time I've seen some of the best in the industry completely left off.

To me this guide carries as much credibility as the "ethics" guidelines that were published by a certain anti-cloaking firm that's currently blacklisted on google for operating a huge link farm...

mburgess

4:56 pm on Mar 20, 2002 (gmt 0)

10+ Year Member



Are you an SEM vendor? Do you think that by not being in here, then you might be missing out on an opportunity to have your company name listed and cirrulated? We had an opportunity present itself to us about a month ago and that company used the SherpaReport as a guide to picking top SEM vendors. (Our company was not listed, we just got a good break). Surprisingly, their contact had me answer a questionnaire taken directly from the SherpaReport. This is the only report out there now that acts as aa guide to SEM vendors. When companies are in the market to pick an SEM vendor, odds are that they will turn to this report to do some researching.

seth_wilde

5:18 pm on Mar 20, 2002 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



We've been around long enough that we already have a large client base, and a majority of our new clients are referrals from our existing clients (A much better endorsement in my opinion). I've never had a client mention the guide. I think there's still along way to go before this guide becomes an industry standard.

That being said, if I do start hearing a buzz about it from folks other than fellow SEO's, I might start taking it more seriously.

unknownsoldier

6:10 pm on Mar 20, 2002 (gmt 0)

10+ Year Member



The only fair way to represent all the companys that offer SEM fairly is to scrap the rating system altogether and just feature all SEM vendors with their own technical description of products and services.

NFFC

6:10 pm on Mar 20, 2002 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



>their contact had me answer a questionnaire

That's the major problem, the report seems to encourage clients to presume that they have knowledge, a little knowledge is a very_very_dangerous_thing.

We have potential clients fill in our questionnaire to see if they measure up to our requirements.

sagerock

6:57 pm on Mar 20, 2002 (gmt 0)

10+ Year Member



Sure enough, I dreamt about this all last night as yesterday was my second interview.

It occurred to me that it wouldn't be hard to recreate this report online with an interactive database. I think pageoneresults is creating this very thing.

Attach this with a good questionnaire people can ask their potential seo company and you've got a more inclusive, free solution that would make everyone happy - or maybe happier :)

All seo companies can participate and interested prospects can then query this database anyway they want.

Additionaly, you could include a review page where existing clients could talk about their experiences with that particular seo.

Maybe that would be a better solution.

unknownsoldier

9:03 pm on Mar 20, 2002 (gmt 0)

10+ Year Member



My man in Japan informed me that the ranking system Marketingsherpa use in their report for US and UK firms was carried out by the US Sherparette aka AM.

Apparently it is explained in the Marketingsherpa Report how the firms are graded and assessed, and it is in fact unbiased and impartial. I think this maybe true of the UK review, but the US...

Brett_Tabke

10:47 pm on Mar 20, 2002 (gmt 0)

WebmasterWorld Administrator 10+ Year Member Top Contributors Of The Month



I just wish we could get a list of known "bad" seo's that tarnishes the industry: Hall of Shame [jesuslist.com]
www.spews.org/html/S713.html
www.mail-abuse.org/cgi-bin/show_listing.cgi?293036
www.mail-abuse.org/cgi-bin/show_listing.cgi?289646

unknownsoldier

11:16 pm on Mar 20, 2002 (gmt 0)

10+ Year Member



we need a clear set of rules that defines "bad" SEO.

I have witnessed at first hand 3 UK companies with major clients who have used dubious techniques to gain good positioning.

I used to consult for a client who was paying tremendous amounts of money to a SEM company who shall remain unmentioned, who just added "cr*p*y" looking doorway pages stuffed with keywords and no content. I call this bad SEO!

agerhart

1:35 pm on Mar 21, 2002 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Unfortunately I think MSherpa is doing a good job promoting the Buyer's Guide. We got an email from a potential client that said they were using the Guide to help them choose an SEO company.

People are reading this guide and making decisions based on what they read, when they have no idea what they are reading.

LWehr

10:49 pm on Apr 2, 2002 (gmt 0)



While it's a small victory for fair marketing practices, MarketingSherpa editor Anne Holland recently cleaned up her marketing spiel.

The new copy sent in her newsletters has been modified to read:

"Which of 64 rated firms are best in the US and the UK?" as opposed to "Which 64 firms are best in the US and the UK?"

A definite step in the right direction but still a long way to go.

I think this goes to show that public pressure can affect change... even small ones.

seofan

12:01 am on Apr 3, 2002 (gmt 0)

10+ Year Member



More info on the evaluation of this SEO "guide" has appeared in Danny's Search Engine Watch today.

[searchenginewatch.com...]

Friday

2:49 am on Apr 23, 2002 (gmt 0)

10+ Year Member



Brett,

I'm nopt clear on why you're glad NOT to be included in the guide. Could you elaborate?

And how would I go about getting listed if I decided it were a good thing?

TIA

agerhart

12:51 pm on Apr 23, 2002 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



>>>>NOT to be included in the guide

Because the Guide is not accurate, and is based on guidelines that are not industry standards. Who are these people to say what is ethical, what is a good strategy, what works, etc?

I saw numerous established, high standing, SEO companies that were given a C-. I don't think so.

We were in the first edition of the Guide, and I tell you, it was not a good experience. The interview was conducted very unprofessionally, our statements were not recorded accurately, and as a result we asked to be taken out of the updated version.