Forum Moderators: open

Message Too Old, No Replies

Publishing Front Page Problems

         

rock007

6:11 pm on Mar 28, 2006 (gmt 0)

10+ Year Member



I have a very large website and have just begun having problems publishing my site to the web. Currently, I publish by highlighting the file or folder that I want to publish, right click on it, and then select the publish option. It used to work fine. Now, I am noticing that it will take an unusual amount of time to pubish and sometimes it just continues to publish in an endless loop, with out really publishing anything. If I click off of it and click on it again and try to publish, then sometimes that works and sometimes it doesn't. I am now beginning to get messages saying something to the effect that it doesn't recognize the user name or it cannot publish to port 21. Sometimes it says it has timed out. When calling my host, they say that when they created a dummy page and tried to publish it to my site, then it works and that the problem is not on their end. I have the most problems when I publish photo galleries. I use only tables for my photo galleries, inserting my pictures, and then right clicking on "Auto Thumbnails". Does anybody have an idea as to what the problem is?

pageoneresults

6:52 pm on Mar 28, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Does anybody have an idea as to what the problem is?

Can you pinpoint when the problem started? Did you install any programs just prior to that? Any major updates to security software, etc.?

rock007

7:27 pm on Mar 28, 2006 (gmt 0)

10+ Year Member



No, I have not installed anything new. I did switch hosts about a week ago, but the only trouble I had with the pubishing then was that my site was too big to publish all at once and it timed out on me several times. So, I painstakenly published my site piece by piece. Even at that, not all of my photo galleries transferred over. (My galleries are picture insertions into tables and then right clicking to generate thumbnails.)

I have noticed in the last few weeks that occasionally when I right click on a file that is to be published, sometimes it just sits there, or continuously publishes in an endless loop and never really publishes. I have been able to get around that by "Cancelling" the publishing, clicking elsewhere, then clicking back and republishing. It eventually worked last night, when I double clicked on the little icon before the file instead of on the filename itself.

-Rocky

pageoneresults

7:30 pm on Mar 28, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



It sounds like this is an issue with the host. Maybe some sort of throttle on throughput when uploading? Maybe even the connection itself? Sure, they were able to upload fine, they probably did it from within the network. Have them try from outside the network and see what happens.

Another issue at play here is the quality of the new host. How many other sites are on that server? Are you on a shared or dedicated IP? I would run some tests on the server to see if there are issues there.

rock007

7:55 pm on Mar 28, 2006 (gmt 0)

10+ Year Member



I do not understand the difference between a dedicated and a non-dedicated host. My new Host is IX Web Hosting and I have the Linux Business Plan. I hope that helps.

I thought there may be something wrong with my Front Page Software, since it works sometimes and not others, and is beginning to get worse.

Do people have the same problems with Dreamweaver?

pageoneresults

8:12 pm on Mar 28, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



I wouldn't be so quick to blame FrontPage. It appears that it was working fine until you switched hosts, is that correct?

I have a very large website and have just begun having problems publishing my site to the web.

Large website? I checked out the Linux plan and depending on what package you chose, you may be meeting your maximum allowed storage and/or throughput, I can't really say.

Try publishing to a folder on your desktop instead. If you see the same delays, then yes, there is something wrong somewhere on your local system. If you don't see the same delays, then you need to look at the connection. If the connection is okay, then we need to look at the server. I'd be inclined to think that the upload to the server is where the problem lies. Either a throttle of some sort or some other issue related to uploading large chunks of data.

rock007

8:23 pm on Mar 28, 2006 (gmt 0)

10+ Year Member



I have Norton Anti-Virus installed.
Could that be the problem?

pageoneresults

8:33 pm on Mar 28, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Could that be the problem?

Have you tested publishing to a local folder? Do that first so we can determine whether or not it is an FP problem or possibly an issue with the site itself.

rock007

8:53 pm on Mar 28, 2006 (gmt 0)

10+ Year Member



I do not understand what publishing to a local site means. To me, publishing goes directly to the host site or back from the host to my PC.

pageoneresults

9:10 pm on Mar 28, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



When you go to publish, you select the destination. Change it to a local folder so you can publish there. Make sure to write down the information that is in the fields you are changing so you can change it back.

You have four options for publishing from the Remote Web Site Properties tab. The last one in the list is for publishing to a File System. That is the one you choose and you either create a new folder or specify one that already exists and publish to that.

rock007

9:24 pm on Mar 28, 2006 (gmt 0)

10+ Year Member



Where in Front Page is the Remote Web Site Properties tab? This is like a foreign language to me.

jimbeetle

9:30 pm on Mar 28, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



How 'bout this:

Create a new folder on your desktop. Call it something like 'test-publish.'

In Frontpage choose File > Publish Site...

Either the Remote Web site Properties dialogue will pop up, or you will see a message in the right-hand pane to choose that tab -- it's at the top of the pane.

In the properties dialogue choose File System and browse to the test-publish folder on your desktop.

Click OK. Click Yes when FP prompts you to create a web site at that location.

Let us know what happens.

rock007

9:56 pm on Mar 28, 2006 (gmt 0)

10+ Year Member



Thank you.

-Rocky

jimbeetle

10:27 pm on Mar 28, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Were you able to publish to a local folder?

rock007

10:31 pm on Mar 28, 2006 (gmt 0)

10+ Year Member



I am at work and do not have access to my website from here. But, I will try it tonight and see what happens.
Thank you.

-Rocky

rock007

3:46 pm on Mar 29, 2006 (gmt 0)

10+ Year Member



I was able to publish normally last night. It may have been a system glich. But, since it was working, I was so rushed with pubication deadlines and new stories last night that I was not able to test the local publishing. I am almost afraid that I may mess something up in my site by experimenting. Will (trying this) affect my normal website at all, and can I test it by publishing only certain files rather than the entire site. That is what bothers me the most. I have never been able to publish the entire site because it always times out on me. So, it takes me hours to publish it piece by piece.

G_Smitty

3:56 pm on Mar 29, 2006 (gmt 0)

10+ Year Member



I am noticing that it will take an unusual amount of time to pubish and sometimes it just continues to publish in an endless loop, with out really publishing anything. If I click off of it and click on it again and try to publish, then sometimes that works and sometimes it doesn't. I am now beginning to get messages saying something to the effect that it doesn't recognize the user name or it cannot publish to port 21. Sometimes it says it has timed out.

I had the exact same problem a little over a year ago. My site has over 25,000 pages and I thought the problem was everything but local. Came to find out that it was local and a new PC solved all of my problems.

rock007

4:04 pm on Mar 29, 2006 (gmt 0)

10+ Year Member



I HAVE noticed an unusual humming sound in my PC recently that comes and goes, but everything else seems to work fine. I guess I need to back up my hard drive in case it is my computer. What is the easiest way to do that without using many CDs? I use my PC for hours and hours everyday and it is about four years old.

pageoneresults

4:16 pm on Mar 29, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



What is the easiest way to do that without using many CDs? I use my PC for hours and hours everyday and it is about four years old.

Get a new drive and do a direct transfer.

I use my PC for hours and hours everyday and it is about four years old.

When is the last time you did a disk defrag?

jimbeetle

4:28 pm on Mar 29, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Hopefully the humming is only a variable speed fan kicking in and out, shouldn't be too much of a problem. You should probably start another topic on backing up, it might be of interest to folks who don't read the wysiwyg forum.

Back to the matter at hand: With large sites FP can build up a bunch of gunk over time. It you haven't done so it might be time to clear some of it out.

The simplest fix in FP is:

Tools > Site Settings > Advanced > Temporary Files > Delete Files

This will get rid of the temp files that FP uses and does not clean out by itself.

Another fix is to clear Web Server Extensions Cache. The files here contain site and page settings and a heck of a lot of other stuff. They can get muddled and jumbled over time, especially with large sites and can affect publishing.

Be sure to do this only when FP is not active. I'm not sure what would happen if FP is running when these files are cleared out, but I have a suspicion that it might not be nice, causing a lot of confusion at least. Once cleared out and you reopen a site in FP it will rebuild the needed files.

The files have .web extensions and might be in different locations depending on whatever Win OS you use. In WIN2K Pro they're located in:

Documents and Settings > YourUserName > Application Data > Microsoft >
Web Server Extensions > Cache

Or just search for *.web

They will usually be named something along the lines of:

server_80_example.web

Delete them, restart FP, open your site, and it might run a bit faster. There are a couple of FP cleaning utilities that will do this for you, but it's simple enough to do yourself here and there, maybe once every couple of weeks or so.

<added>And a 'me too' on the disk defrag :)</added>

rock007

4:40 pm on Mar 29, 2006 (gmt 0)

10+ Year Member



To: pageoneresults

I had additional drives put in my same computer last summer. Are you saying to purchase some more drives and replace the initial ones that were in the machine?

And what is direct transfer? Does this mean to go into Windows Explorer and simply move them over by dragging and dropping to a new drive?

I did a disk frag about six months ago.

pageoneresults

4:45 pm on Mar 29, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



I did a disk frag about six months ago.

[6]YIKES![/6]

Might I suggest that you stop everything you are doing, close down all applications, restart, and perform a disk defrag. If you are using your system as much as you say you do, you should be defragging weekly, it's a Windows thing. I'm not sure if the Unix Geeks need to do this.

And, if you are using FP and other MS applications throughout your day, you definitely need to defrag once a week. That really is the only true way to keep a system running at maximum efficiency. If you have Norton System Works, you can go one step further. :)

rock007

4:53 pm on Mar 29, 2006 (gmt 0)

10+ Year Member



To: jimbeetle

Thank you. I wondered if there was some way in Front Page to clean up the garbage. I will definately the temporary files. Now is this done in Front Page or do I do it in Windows Explorer like have done before for other things.

I don't understand the second fix, though (to clear Web Server Extensions Cache. I have Windows Explorer for Windows 2000. I assume that I open up Windows Explorer. Then do I go to Documents and Settings in the C Drive or do I go to the drive that my website is in? Where does it ask you for my User Name? And is it the user name that I use to Publish my Front Page to IX Hosting or is there another User ID for my Windows which I have no idea of what it is, if there is one? If there is one for my Windows environment, how do I get it?

And once I open up Cache, do I delete ALL FILES in Cache?

Thank You. This is great stuff.

-Rocky

rock007

5:01 pm on Mar 29, 2006 (gmt 0)

10+ Year Member



To: pageoneresults

Regarding "Yikes". I didn't know how often it should be degragged. (I'll defrag tonight). I just learned what it was recently. I think there is another thing they called Disk Cleanup as well. Do I have to do that every week too?

My Norton Anti-Virus checks my system automatically every week for viruses. So, I think I am OK there.

Are there courses available with all of this stuff in them?
I would also like to learn how to keep somebody from coming into my system illegally and abstracting information from it. There is so much that I don't understand about this.

-Rocky

jimbeetle

5:22 pm on Mar 29, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Rocky, the first cleanup is through the FP Tools menu, and yep, the second one is through Windows Explorer.

I've never seen anything except .web files in the Cache, usually one for each FP site. I don't for a fact know that there can't be more, though if your aren't running any other web-type applications except FP you should be fine by deleting all of the .web files. You should also be able to easily recognize the files as they should have the site's name in them.

pageoneresults

5:47 pm on Mar 29, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Rocky, the first cleanup is through the FP Tools menu.

Can you believe for as long as I've used FrontPage (since it was Vermeer), I've never done any of the FP cleanup? It's never affected my work environment. I wonder if it's because I edit live at the server and publish back to local for backup?

rock007

5:58 pm on Mar 29, 2006 (gmt 0)

10+ Year Member



pageoneresults,
I have wondered that too. And only last week, I asked one of the help desk people at IX Webhosting in techical support if it is better to use the Front Pages internal publishing mechanism, or Cute Pro ,or their own Web3 Control Panel to do it. He told me it is better to use the internal publisher of Front Page.

Of course, the next 10 technical support people may say something different.

pageoneresults

6:01 pm on Mar 29, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



He told me it is better to use the internal publisher of Front Page.

He is absolutely correct. I wouldn't take the chance of breaking the FP Publishing Routine by using a third party product for FTP. There is much that takes place during a publishing routine and using the tools that FP provides all tie in with that routine. That's what all those _vti folders are for.

P.S. The vti stands for Vermeer Technologies Inc. Microsoft never changed this.

jimbeetle

6:03 pm on Mar 29, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Yeah, POR, you probably don't have all that gunk around. I think the .web files might be used mostly for publishing, there are a heck of a lot of settings and synch-related stuff in those.

And the temp files are generated as you work locally. I'd assume something similar goes on when working live, though I have no idea whether they would be generated locally or server-side.

rock007

6:16 pm on Mar 29, 2006 (gmt 0)

10+ Year Member



Most of my files are the pictures that I publish. I have a website on Ballroom Dancing in Atlanta and I publish 1000s of pictures. There are usually several hundred of photos on my website at one time. That is where the publishing process is interupted, for the most part. I don't use the Front Page photo gallery though, so I don't get all those VTI files. I insert pictures into tables and then convert each picture to a thumbnail. Since my site is like a web newspaper, it is updated constantly. So, the defrag and possibly disk cleaner (whatever that is) may be more necessary for me to do.
This 37 message thread spans 2 pages: 37