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Fast not updating my paid inclusion

?

     
5:33 pm on Sep 25, 2003 (gmt 0)

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I paid for a Fast (and Inktomi) page inclusion and Fast doesn't seem to be spidering the url I paid for. Here is the update information through Lycos Insite Manager.

Subscribed:
09/07/2003

Status:
Refreshed 09/17/03

Expires:
09/07/2004

There is 10 days from the last update only for Fast (Inktomi is updating every 48 hours). Has anyone else had an issue with Fast or know what might be happening?

5:42 pm on Sept 25, 2003 (gmt 0)

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WebmasterWorld Senior Member jeremy_goodrich is a WebmasterWorld Top Contributor of All Time 10+ Year Member

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Try contacting their customer service, to see if they did update the page, but simply aren't reporting it as 'refreshed' when you login.

Also check yer logs to see if their bot stopped by, or if you made "major changes" then check yer rankings too.

>anybody else with problems?

Never thought it made sense to pay for what they should be doing for free - I seed their engine with valuable content (thus making searchers want to use it) and they give me traffic.

They also get to track what keywords are used to find my site (they use redirects in their SERP.

Imho, they get tons of valuable data for free from me, so I see no need to pay them for the priveledge of what I should be getting for free too.

6:28 pm on Sept 25, 2003 (gmt 0)

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I hear ya! Unfortunately it is a brand new site so I need the 48 hour turn around to see if I am optimizing it correctly. I sent a request in yesterday to see what was happening but I haven't heard back yet.
7:49 pm on Sept 26, 2003 (gmt 0)

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Join the club...they're not very FAST...at all.
8:05 pm on Sept 26, 2003 (gmt 0)

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WebmasterWorld Senior Member heini is a WebmasterWorld Top Contributor of All Time 10+ Year Member

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This thread might have an answer for you:
[webmasterworld.com...]
11:07 pm on Sept 29, 2003 (gmt 0)

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thanks. I now tried pointing it to a different URL and it has been in the 'submitted' stage for over a week now. I have tried contacting Lycos via their support page without any luck.