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After a week, I requested support from positiontech but have had no response. I am getting fed up and am seriously considering doing a chargeback on the transaction.
How long does it take to get listed, and how quick are positiontech at responding normally?
joined:July 21, 2000
FAST pages are normally indexed within 5 working days - but don't expect top rankings just because you paid them something!
I also realise that ranking is completely irrelevant because I paid, I would be happy to be in position one million - at least I would be listed and could start to tweak the page to get better results, but I can't start that yet.
It is the first time that I have seen any trouble with PositionTech at all, I have used them for about a year for Inktomi and never had to request any support, pages have always been indexed when they said they would (refreshes are not that accurate though - sometimes takes 5/6 days and then gets refreshed for 4 days in a row! - but they do say 48 hours on AVERAGE, so I can't complain about that).
FAST seems to be the problem, but I was suprised that PT were taking so long. I may give them a call if they don't respond soon, thanks for that (you made me look - I did not realise they have a UK phone number).
I realise I'll get more traffic from Inktomi, which is why I currently have four pages in Ink, but just the one in FAST to see how it goes - FAST supply AllTheWeb, Tiscali and Lycos UK plus there own engine, so I was just experimenting with a single page to see how that goes.
I really donīt think that FAST is that relevant in UK - we got less clicks from FAST than from AV or INK. But itīs necessary to be in there, at least due to the Lycos-network and the Tiscali-network.