Forum Moderators: DixonJones
How can you group all these together so that you just get one figure for all AOL visitors. I don't care that they might be individual visitors or organisations, I just want AOL separated from the rest of the visitors.
Is there a simple way to do this in WebTrends (Log Analyser) ?
If not, there must be a way to accomplish it using filters. Any ideas ?
I know it should be in the manual but I've been through it and can't find it mentioned.
Help :-(
The filters should accomidate this for you. Each version of WebTrends IS different, at least from my experience.
Having said that though, you may want to set up another report alltogether. Within that report, use the filters to only include HTTP requests from sources with the string "aol" in it. This should then group things from aol.com, aolsearch, etc.
If you need a more in depth response, please let me know. I would have to log into a administrative system on a colocated server, but if it can help, I will get that access for you later today for a complete run through of how to get it done.
Good luck!
I'm sure that filters are one way of doing it, but I'm not sure that's what I want now. All I'm after is the Top Visitors report to lump together all the AOL proxies (in effect ignoring the last octet of the IP) so that it just gives one figure for all AOL proxy server visitors.
I should also mention that WebTrends doesn't resolve any of the IP numbers in our log files, so we never see "aol.com" etc. I always do a manual DNS lookup for the top 20 visitors.
But the top 20 doesn't tell me much when 14 of them are "AOL proxy server" :-)
...You've got me then! Honestly, I've been using the same Enterprise edition of WebTrends on the same server cluster for too long...
Maybe trying the Webtrends tech support would help? I know that's the last thing you would want to hear, but I know that it is beyond what I am familiar with... And, I'm not noticing too many other replies.
Whatever the case may be, please keep me posted... This sounds like something that would be good to know in the future as well.
Again, good luck!
