webtrends expert needed!

why doesn't it count full URLs?

[hayluke]

Hi, I've been using web trends on various sites for a couple of years and never really had any major problems. However with my latest site I find that it is not analysing most of my URLS, let me explain..

My site is made up of 95% dynamic pages that are created by use of a CMS. These pages take the format of www.mysite.com/viewPage.jsp?id=616 or www.mysite.com/viewPage.jsp?id=17 etc etc..

Problem is that in the report webtrends only gives a URL of www.mysite.com/viewPage.jsp meaning that I can differentiate between the pages of the site.

I'm assuming the '?' in the URL is causing the problem but does anyone know of a way round this??

Thanks..
Luke

[Sinner_G]

In the options, you should be able to tell webtrends that you want to view file extensions as different documents. Check under Web Traffic Analysis/Files if you use the Analysis Suite.

[hayluke]

Thanks for this and I've found the file extensions bit. Trouble is my file extensions are not the normal .html, .html, .asp ect but the filenames end in ?id=123 or ?id=1234 etc. How can I tell webtrends to view these as different files and not cut them off at the '.jsp. part? Does this mean I need to add an entry for .jsp or add some kind of wild card entry to cover the dynamic part of the URL?

Cheers!

[Sinner_G]

There should be a list of default extensions (such as html and so on). If jsp is not included, then yes, you have to add it.

Then there should be a radio button where you can choose for webtrends always to view the whole document path (including the part after the ?) as a separate document.

[hayluke]

Thanks a lot, my brain hurts too much today to try this out but I'll have a look at it first thing tomorrow (if i get the chance!)
thanks again,
Luke

[edit_g]

Hey there- you won't be able to do this. I've got the same problems. Under Resources Accessed/Dynamic Pages & Forms(you'll have to set this up in options) you can see www.mysite.com/viewPage.jsp
but not the following ?= etc... Webtrends wont play that game I'm afraid. :(

[Sinner_G]

Hi edit_g

I guess it depends which Webtrends tool and/or version you use. I just checked the Webtrends online knowledge base. See here [netiq.com] for the solution.

[edit_g]

Too true Sinner_G- I stand corrected... We havent updated for about a year... :(

[hayluke]

Thanks sinner_g prehaps i'm being stupid but when I do a search in here I get the following option:

How do I report in the Top Pages table a page that has a question mark (?) as part of the URL, but is NOT a dynamic page?

This is annoying because if I do a search on dynamic URLs then I still only get an option for if my URLs aren't dynamic - but they are!

Could you let me know what you searched to get an answer please??

Thanks a lot!
Luke

[hayluke]

Please ignore my last post, I wasn't looking hard enough! I've found the fix and will give it a go this afternoon, thanks again for all your help..
Luke

[Sinner_G]

I just searched the knowledge base for 'dynamic'. Actually, the link provided above should have led directly to the solution page, but when I click it now I only get an internal server error...