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imo, if the affiliate site has an 800# to a call center, you WILL loose sales to that call center.
Additionally, you should be getting Email notification in real time of all sales.
From 01/00 through 06/00 I ran projections of revenues based on the incoming emails from TNOW. To their credit, the checks were always close to my projections.
And glad to have you here at WebmasterWorld!
This is my first experience as an affiliate. You seem to have more. What is your overall opinion of being an affiliate and how long have you been one?
I've had good luck with the integrity of BeFree merchants but it will obviously be program dependent.
JamesR made a good point, join another program and transition to it, don't just drop the one you have... To that end, I posted this in another thread a few weeks ago, but ClickQuick [clickquick.com] is far and away the best place I've found to explore affiliate programs.
If anyone wants to critique my site, I'd welcome that input. I won't get my feelings hurt, trust me. I'm a tough cookie when needs be, especially in business. Stress has done that to me.
Signing off for the night. Take a peek, if you like: www.ACherishedGift.com
And I know they had a problem. I'm an affiliate in another program that offers the same product at a lower comission and pointed my links there for a few days. Sales were just as expected.