Webtrends log analyzer & coldfusion

[markdamo]

Im having a bit of bother getting webtrends to produce valid report when reading the hits from my pages.
For example:
[example.com...]
is generated by cold fusion for one page and
[example.com...]
is generated for a different page.

My problem is that webtrends only records a hit to
[example.com...]

which in turn means that if a visitor visits both
[example.com...]
&
[example.com...]
webtrends records
[example.com...] x 2 hits which is of no value to me.

Anyone any idea how to combat this problem. I have check the logs and the index?marketsegment... is recorded but webtrends wont read anything after index?.

[edited by: rogerd at 2:23 pm (utc) on Mar. 4, 2005]
[edit reason] examplified [/edit]

[sem4u]

There must be an option for turning on the dynamic URL parameters somewhere.

[mattglet]

What version of WT are you running?

Under Report Configuration, you'll find URL Parameters. This is where you need to specify the pages to include the parameters on.

[markdamo]

Version 8.0 I think.

[cgrantski]

That's WebTrends Log Analyzer 8.0.1? A program about 1.5 years old? You'll be able to make the query strings display in the reports (causing each variant to display as a separate row in the results table) by telling WT to always attach parameters to the URL stem for File Type "cfm" . Look for an option or configuration for "Page File Types." I can't guarantee that Log Analyzer has this configuration toggle, but I'm 99% sure that it does. I think it will give you just what you want.

[WebZebra]

Hi,

I had a similar problem with WebTrends Log Analyzer 7. You need to enable the reporting against cfm files - under tools -> options, file types settings, edit the "Document File Extensions and Types", change the setting for cfm to 'non-scripts' or 'always'.

Another idiosyncracy of WLA7 I found - you need to make sure your page for the 'home page' tab is a dynamic page, e.g. index.cfm?id=1 and not just the index.cfm or it collected all dynamic pages together as you are experiencing.

Yes I know LA-7 is well out of date, but it does the job here! Hope this helps,
-J